based on 4611 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The staff are all smart and friendly
Great service - friendly easy going knowledgeable skilled speedy service! Thanks 🙏 👍
Miles was well-versed and provided great assistance with all the questions I had.
Great people. Did a great job fixing my bike. I need it to change the fork of my bike.
Small things were not done as discussed and agreed when I picked up my new bike
Needed to wait ten minutes
Staff is very friendly
Friendly staff
Fair price. Quality bike mechanics
Very nice mechanic! Human and reasonable. Feels like old New York.
I really appreciate the help I got in choosing a new saddle and installing it!
very nice people who work in the store, accurate estimation of cost and timeline for repair completion, excellent communication via phone/email, and high quality work.
wonderful experience at a local company.
Cool shop
My repair on my bike made my ride so much better! And the people who work there are always lovely!
The team members were incredible informative and helpful. I bought a bike the day I came to visit because they provided a great amount of useful information and made me feel confident in my purchase.
Quick and thorough service. Not trying to upsell me on anything. Guidance on repair decisions, not the "well it's up to you" response from other bike mechanics.
The people that work there are super helpful, and knowledgeable. They fixed up my bike really quick. They also have a wide assortment of bikes at all different price points.
park slope store is great
Great and fast service.
Friendly, knowledgeable staff.
The customer service is the best in the business.
Amazing friendly staff.
Employees were extremely helpful and polite. They took the time to explain everything. My refurbished bike works well. I was very happy with my experience.
great
I had a very specific need for replacement parts, and not only was the shop able to help with all my needs on the same day, they were very kind about the whole process and gave my bike a full tune up while I was in! They make the process of repairs so easy and I really feel like I can trust them with all my biking needs. Thank you Bicycle Habitat!
It was seamless to buy a product from your website and pick it up the next day!
Eduardo was just amazing!
So knowledgeable in guiding me through my purchase. So kind, understanding and patient regarding my Bianchi bike of 32 years having been stolen days before.
I took all of his advice and absolutely love my new wheels!
The people in the stores are so helpful.
They are always there for you, and are conscientious, very fair with pricing and explain things to you well.
The mechanics are great!
Friendly and attentive staff
I always have the best experience at Bicycle Habitat! Staff is friendly, helpful, fast, and prices are great. Customer 4 life!