based on 2956 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
it was fast, easy, and efficient
It was very quick, Elvis was very nice and super helpful.
Employee was very knowledgeable and helpful, guided me towards the right replacement product, was honest about price to perform the service myself vs. having it done at the store. Even did some complimentary basic tuning up of my son's bicycle.
Quick and solid service!
Michael was a pleasure to work with. He was accommodating, helpful and professional.
Bicycle Habitat gave me a good quality rental. Also, the pick up and drop off was very smooth.
Libby was soooooo helpful fitting my son for a new helmet. Thank you!
Knowledgeable repair info for DIY.
The sales assistant was very helpful
Yes the service was good and efficient.
Ver helpful team!
Your mechanics are great -- helpful, fast, and let me watch while they fix my bike.
honesty. never feel taken advantage of, or rushed.
kind staff!
Efficient, knowledgeable service. Very helpful and polite.
Fast store pickup and great customer service
We were shown a variety of options. Our bike was assembled and ready as promised with a smile.
Courteous and professional service. Fast turn around for maintenance on my bike. I have always had a great experience at Bicycle Habitat-Chelsea.
All the people I have interacted with there are helpful and polite. Work is always done quickly and no one ever tries to sell me something I don't want.
Brought bike in with a somewhat complicated issue. Bike mechanic was able to diagnose it quickly and fix the problem later that day for a good price.
Communication with the shop was great. Work was done
Product I needed (Camois Butter) was available. And Taylor always provides friendly, professional and knowledgeable service.
Quick service and competent mechanics who walk me through what they did!
Stopped in after work and got everything I needed from your Thursday afternoon staff. They were super helpful, honest, and knowledgeable about what I needed and they were also super transparent about differences in products, price, and quality.
I will definitely being returning again when I need anything bike related!
Fast and friendly!
Everyone at the shop is awesome and very helpful, I like how they explain things about bikes and answer my questions since I am still new to everything. I've learned a good bit from everyone and I am really glad to have come here to get my bikes and stuff for it. I'll also continue to come here 😁 much love to all of you!
Very quick work for a problem I could t fix on my own. All at a good price.
Staff was great! Libby and LE were super helpful!
Great staff.
I feel like the price for services is always reasonable and the work is always top notch! I also appreciate the mechanics walking me through their recommendations and relative pricing for what they feel will get/keep my bike in the best shape possible.
Walked in for an air pump and the gentlemen helped me out within seconds of walking into the bike shop and was very knowledgeable about the products they carry.