based on 3044 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Great products but overall the kindness of the staff.
Your technicians and salespeople were very friendly and helpful!
Mansplaining staff
Great customer service
Helpful employees - right bike for my daughter and right price. Couldn’t be happier.
Friendly and unpretentious mechanics that work quickly to get you back on the road.
Thestaff listens well and is quite attentive. Libby is always outstanding
Patience, feedback and excellent customer service
Great service
Well we very much appreciated the speedy service. But I was surprised by the Price for a tire. I would have preferred options. While I'm sure it's a good tire maybe a quick discussion can be part of the service.
It was super quick, super friendly, and super helpful. It was my second repair there and this was even more impressive than the first time.
Noah was very helpful— Thanks!
Honest, friendly, timely. Excellent deal on my bike
The attendant was awesome. I forgot her name but very kind and helpful.
Knowledgeable staff with most needed goods in stock.
I unfortunately don’t know the name of the gentleman who served me on 8/16 when I bought a TREK bike and various accessories but he did a phenomenal job. Extremely generous with his time and knowledge and showed great understanding of what I was looking for (and ended up happily purchasing from him). Not trying to push me hard to buy anything in particular, yet I ended up spending $800+ and felt good doing so. Masterclass in sales, left a warm fuzzy feeling that makes me want to give your shop all my future business.
perfekt
Great service last minute!
Best selection
Knowledgeable staff
Great help from the staff who are friendly, available and want to get things right!
Friendly, knowledgeable service
Fast and friendly
Very happy with my purchase, but even happier with the customer service I received from Justine. Above and beyond! She made me feel so welcome and taken care of. Will be highly recommending to friends.
Great customer service. Matt is the best!
Helpful feedback maintain my bike.
Service is great and reliable. Bought my new bike there.
Everyone who works there is friendly, they know their stuff and they're clear about the products they have and the work they do.
The serice was fast and thorough.
Every location I've visited has been staffed with friendly folks and always had the item I needed.
They are patient with beginner riders and don't try to upsell.