based on 4611 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Great service and explanation of the equipment
Friendly and knowledgeable staff and fast, thorough service! I'm very happy with the repair. Thank you!
Good staff, excellent and informed sales people, good mechanical support. Delivered what I had ordered in 2 days. Fast service. Bike is just as I had hoped it would be. Kudos to the shop.
The mechanics are absolutely wonderful. Super thoughtful, helpful, and always manage to get my bike back to my way faster than I expected. I also have an older race bike with hard to find parts and they were amazing helping me track them down.
Squeezed me in last minute. Really appreciate the kindness, bike is running great now. THANK YOU!!!
Im new to bike riding and Eduardo treated me like family. Bro demonstrated a lot of patience calmly explaining bike concepts and listening to me to make sure I ended up with the proper bike.
Service was great and at a reasonable cost
The employees are honest and professional. They do a thorough job on repairs and warn you of issues that you should look out for in the future.
Bicycle Habitat as always provide great service. Just wanted to pick up a few things. Their sales people seem very knowledgeable.
Excellent repair work. Friendly employees.
Great service! I live in Bay Ridge and will go out of my way to go to Bike Habitat. FWIW, Verrazano Bikes is closing. Please consider opening up a shop here if possible.
People are friendly. Mechanics are great. Matt is very nice and knowledgeable. This is my go to store.
Libby was super helpful when I needed new biking shoes. She ordered several different styles for me to try and then did a very careful job fitting the cleats on my new shoes. Thank Libby!
Tim and Eric do a bang up job in repairs at the Vanderbilt store. They keep me on the road.
Knowledgeable and expert mechanic who was also considerate and sympathetic. Thank you.
Grea professional service
Staff is great
Always helpful and friendly folks in that shop--and they ALWAYS have what you may need.
THANKS MUCH.
Tim Lee is a great tech. I have used his services for about 5 years and he has been consistently great.
Very knowledgeable about bikes and accessories.
Great service, fast, honest, repaired my flat tire very quickly, nice people.
Friendly, highly knowledgeable staff, lots of bikes and equipment in stock. "Habo" has been a New York institution for a generation and continues to serve the community for all of our bike needs.
Always super friendly and helpful, love how they make their returning customers feel like royalty
no one actually pay attention
Very helpful staff.
Had replacement tire in stock and repair took 10 minutes.
Great staff. Good products.
Friendly and thorough service. Tune-up work was done promptly. Received good advice for replacing tires.
Best service! Thanks Mike and all stuff member
I put up a 5 start Yelp review about 6 months ago