based on 3140 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
You have all the best equipment and your staff are knowledgeable and extremely helpful.
Bicycle Habitat staff super professional and helpful, Libby for many years is our go to and recently Kate come to mind, and the mechanics are all first rate whether or tune up to the commuter bike or the high end road bike.
So friendly and great work! Affordable and fast :)
Fast and good
Bicycle Habitat has the best staff. All their bike gurus are so kind and articulate. Whether they are talking to a customer who is a bike expert themselves or me a total novice, they diagnose and explain clearly what what’s going on with your bike. Then…they fix it!
Very kind n patient to the customer
Very helpful, patient staff.
Great service! Fixed issue on my bike while also giving helpful tips for general maintenance
Jim was super helpful! Just moved to the neighborhood and happy to have a bike shop like this in the area.
Reliable, helpful staff
Loved the person at the store that helped me find a new helmet! They really took their time and we tried on multiple styles until we really found one that fit well. Thanks, you are all awesome! <3
Great experience! Everyone was super friendly and Michael was a huge help particularly! Will definitely recommend and be visiting again myself.
Friendly and speedy service
Mike is a knowledgeable mechanic.
The team have all the right equipment to service almost any bike .
All the guys in the shop are very kind and helpful.
This is the best bike shop!
Not sure
Left happily with my new Surly bridge club!
very knowledgeable and friendly staff - work with customer to easily get the bike you want
Customer service
Excellent customer service - someone immediately greeted us and asked what we were looking for. They then immediately helped us choose an item from the inventory and allowed us to try it out.
No pressure zone - We were helped without any sense of pressure. Thank you.
Clear about pricing - fast - quality work - treated my old bike with care as if it were new
Welcoming and friendly employees. Customer service compares to none.
I have only had exceptionally positive experiences with Bicycle Habitat.
I absolutely love this store and their expertise and always being welcomed no matter how big or small my questions may be! Jestine and Matt are my Favorites!
Provided incorrect dimensions for a Bikeflights shipment that resulted in a higher cost than quoted
Quality products and honest and knowledgeable staff.
Always so helpful and knowledgeable!
Great, friendly staff delivering quality service for an overall tuneup.
I was very impressed not only with the work done on my bicycle, but also the professional courtesy of the staff I dealt with. I'm really glad to have found a local bike shop to rely on.
Bruce Marr
Charged me $40 for 10 minutes (or less) of labor. Felt excessive.
This is the second bike I've bought from you. Both times, the staff were unusually wonderful. Like, noticeably so. Knowledgable and went out of their way to be helpful. Just great.