DOTS - Australia

Customer Testimonials

Report a concern   December 20, 2025 — Rated 10 out of 10 by Lesley Smurthwaite Trek Bicycle Phillip
What do you like about our products and services?

Great customer service and advice from Dan and the team from choosing a bike to purchase and pick up. Greatly appreciate all the help to get me back on a bike and enjoying that freedom again❤️

Report a concern   December 20, 2025 — Rated 10 out of 10 by B.R. Trek Bicycle Fyshwick
What do you like about our products and services?

Great products, great prices, great people.

Report a concern   December 20, 2025 — Rated 10 out of 10 by B.K. Trek Bicycle Ashmore
What do you like about our products and services?

The staff at Ashmore are always super friendly and helpful.

Report a concern   December 20, 2025 — Rated 10 out of 10 by P.S. Trek Bicycle Pakenham
What do you like about our products and services?

Great service from great team

Report a concern   December 20, 2025 — Rated 9 out of 10 by R.S. Trek Bicycle Brunswick East
What do you like about our products and services?

Friendly & efficient

Report a concern   December 20, 2025 — Rated 10 out of 10 by T.B. Trek Bicycle Phillip
What do you like about our products and services?

Great service, knowledge and communication

Report a concern   December 20, 2025 — Rated 10 out of 10 by C.E. Trek Bicycle Kawana
What do you like about our products and services?

Great service and friendly staff with awesome knowledge

Report a concern   December 20, 2025 — Rated 10 out of 10 by T.C. Trek Bicycle Pakenham
What do you like about our products and services?

Service from Barry (Pakenham) was outstanding. Knew the products, probably up-selled me a bit too, but the service was second-to-none.

Report a concern   December 20, 2025 — Rated 10 out of 10 by D.H. Trek Bicycle Fyshwick
What do you like about our products and services?

Great service

Report a concern   December 20, 2025 — Rated 10 out of 10 by S.M. Trek Bicycle Melbourne
What do you like about our products and services?

Good quality service

Report a concern   December 20, 2025 — Rated 10 out of 10 by O.S. Trek Bicycle Majura Park
What do you like about our products and services?

Great team! Great products!

Report a concern   December 19, 2025 — Rated 10 out of 10 by R.T. Trek Bicycle Windsor
What do you like about our products and services?

Friendly staff

Report a concern   December 19, 2025 — Rated 10 out of 10 by E.N. Trek Bicycle Phillip
What do you like about our products and services?

Staff were fantastic!

Report a concern   December 19, 2025 — Rated 10 out of 10 by J.J. Trek Bicycle Sydney
What do you like about our products and services?

Great customer service, superior product and industry knowledge, friendly, and generally amazing products.

Report a concern   December 19, 2025 — Rated 10 out of 10 by K.W.B. Trek Bicycle Knox
What do you like about our products and services?

Good service, reasonable price, lots of models to suit anyone.

Report a concern   December 19, 2025 — Rated 10 out of 10 by N.J. Trek Bicycle Pakenham
What do you like about our products and services?

Greg was so helpful when we were choosing our sons bike. Explained everything clearly and answered all our questions

Report a concern   December 19, 2025 — Rated 10 out of 10 by J.B. Trek Bicycle Majura Park
What do you like about our products and services?

The sales people were very helpful and easy to talk to

Report a concern   December 19, 2025 — Rated 10 out of 10 by W.P. Trek Bicycle Joondalup
What do you like about our products and services?

Great customer service

Report a concern   December 19, 2025 — Rated 10 out of 10 by M.D. Trek Bicycle Pakenham
What do you like about our products and services?

High quality bikes and great service from the team at Pakenham

Report a concern   December 19, 2025 — Rated 10 out of 10 by S.T. Trek Bicycle Rouse Hill
What do you like about our products and services?

Great people. Awesome service.

Report a concern   December 19, 2025 — Rated 10 out of 10 by S.B. Trek Bicycle Camberwell
What do you like about our products and services?

Soroosh is an exceptionally knowledgeable, enthusiastic, and polite technician. His advice is always focused on the customer’s best interests and on improving overall cycling performance.

Report a concern   December 19, 2025 — Rated 10 out of 10 by B.W. Trek Bicycle Fyshwick
What do you like about our products and services?

High quality

Report a concern   December 19, 2025 — Rated 9 out of 10 by N.S. Trek Bicycle Hoppers Crossing
What do you like about our products and services?

Good quality

Report a concern   December 19, 2025 — Rated 10 out of 10 by F.D. Trek Bicycle Fyshwick
What do you like about our products and services?

Really friendly service and all staff are knowledgeable about their products

Report a concern   December 19, 2025 — Rated 10 out of 10 by K.M. Trek Bicycle Rouse Hill
What do you like about our products and services?

Ali was very helpful and polite.

Report a concern   December 19, 2025 — Rated 10 out of 10 by S.G. Trek Bicycle Pakenham
What do you like about our products and services?

Great products and super friendly staff with great knowledge and expertise.

Report a concern   December 19, 2025 — Rated 10 out of 10 by J.D. Trek Bicycle Carnegie
What do you like about our products and services?

Friendly helpful

Report a concern   December 19, 2025 — Rated 10 out of 10 by P.W. Trek Bicycle Penrith
What do you like about our products and services?

Friendly helpful service

Report a concern   December 19, 2025 — Rated 10 out of 10 by K.M. Trek Bicycle Pakenham
What do you like about our products and services?

I’ve always liked Trek bikes but the service from this store was great. They went above and beyond to help source a bike in a rush before Christmas .

Report a concern   December 19, 2025 — Rated 10 out of 10 by Gary Corr Trek Bicycle Melbourne
What do you like about our products and services?

Staff in the Melbourne office very helpful and friendly. When out of their way to help em and also set up the things I purchased while I was browsing in store. Also chatted casually and invited me to community events. I was served by a lady can’t remember her name but very friendly and helpful.

Love the quality of the products and really want to take part in the community cycle casual rides once I get sorted and set up a trial bike ride for a new road bike.


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