Customer Testimonials
Good communication, service & result
Service was really helpful, sought to understand our needs and wasn’t pushy.
Great customer service. The team went out of their way to assist me.
Chris did a great service on my bike and gave me great maintenance tips.
10 out of 10 Service
The products are good & staff are helpful
Service is top level fast. Very accommodating staff!
The staff at whitfords are very knowledgeable, honest and efficient. Their advice given to me was second to none. Thank you
The customer service was 10/10.
Good prices, great colour options in bikes, lots of locations
Amazing friendly service and very knowledgeable.
Perfect product and excellent attentive service and advice.
The service was quick, efficient and the staff were very knowable and friendly.
They do the job perfectly as promised, they are quality product and your staff are knowledgable, professional and friendly. Oi havre Parkinson’s and a tricycle which isn’t your trade but these guys will always help with good solid evidence based based advice.
D a
The friendliness and professionalism are second to none Thank you
Great bikes and fantastic service
Harry that helped me was really friendly and knowledgeable. I will definitely be bringing my bike back when it needs serviced
Staff are always very friendly and helpful. The store is clean and tidy and it is easy to find what you are looking for.
Trek Wollongong have the most helpful staff of any bike shop I have dealt with. On my most recent visit I received very prompt and courteous service in fixing a problem with my bike. A big thankyou to Trek Wollongong.
Service from Nathan was amazing
The range, engineering and design aesthetics.
Top employees
Very attentive and helpful staff at the store
Excellent, friendly service. My concerns were imediately addressed and rectified. I ordered the wrong size bike, but when I realised my mistake the staff at Trek Penrith simply ordered me the right size and replaced the bike. I felt looked after at Trek Penrith.
The shop is well equipped, large selection of bikes and parts.
Love the easy parking next to the shop.
Trek Penrith has become my bike shop for servicing my two Trek bikes.
Thank you guys!
Had 2005 trek madone broken chain, broke wheels and in general disrepair, guys had it replaced and repaired over a weekend, rode the bike, it was like new, can't thank them enough for their professional and timely service. Highly recommended to my friend
The people at Majura Park, mechanics and sales staff, are fantastic.
Design, Innovation, quality, price
Excellent service
Dan is great, helpful, knows who I am, sorts my issues and is super friendly. A great guy and the reason I keep coming back.
Friendly and knowledgeable staff.
Solved my issue quickly and professionally at a fair price
I’ve never owned a Trek bicycle before, but I am certainly enjoying the ‘Trek experience’. The bike is very reliable and well put together. I use it regularly in the scrub and it handles and performs very well. I’ve had my bike serviced at the Trek store Bennett’s Green. The team (particularly Emily) were wonderful. Emily greeted me with a smile and was very clear on how the service would be undertaken and how long the job would take and she was true to her word. It is clear she loves her job. As a customer the whole experience was very pleasing.