Customer Testimonials
Rachel’s friendliness and custom-centricity. You’re always made to feel welcomed with under divided
Attention.
Friendly and prompt service.
is great and very responsive. Thank you for your service
Friendly, knowledgeable and helpful service from the initial email to the final purchase.
quality parts and knowledgeable staff
Friendly, helpful staff with a large range of products, large spacious shop
The staff are very helpful and accomodating. They explain everything i need to know before the purchase and after the purchase.
Service is very good nothing is too much trouble
Great follow-up of warranty claim. Best bike shop in the Illawarra with friendly & knowledgeable staff.
Great staff and they always have the right parts or sort out repairs
Awesome😎
Best quality and design
Efficiency
Great service from nice people who know their stuff!
Good service!! Feels like new when I riding my bike! Thanks for mechanics!
I have found recently that there is more interest from Trek staff on any issues I have and there is good follow up.
Awesome service from Chris and Luke… shop looked great, especially the wall of shoes and pedals!
Excellent service from the assistant working at the store.
Good customer service (quick and helpful) anx offered us a colour of the bike we didn't know was available
Always friendly and informative team members.
Amazing service! I can’t thank the Pakenham shop enough for all their help. They assembled my bike and made the whole process so easy and stress-free. Everything was smooth, and they took the time to explain exactly what my bike needed.
A special thank you to Juan for making the communication so easy and for being so helpful throughout the process. I really appreciate the excellent service! Highly recommended.
Great local service, convenient and helpful.
Richie’s service. Great work. Keep it up.
Product was at my price point.
Matt is the master of his craft - extremely approachable - highly knowledgeable and believes in his product
Excellent service. Always. Best bike shop ever.
Mark went of his way to find some no longer made chain rings and fitted the chain on the spot
Great service and down to earth people at Trek Turramurra.
Very polite, friendly customer staff, gave all the info regarding my kid's bike and fixed it within 1 hour. Price was reasonable, highly recommend 👌
High quality work, efficient and at a great price.
Tatiana was very helpful. Thanks.