Customer Testimonials
Jackson and the crew always exceed expectations for availability and speed of bike services. They always give me the best price and have never tried to upsell me or give me products I don't need. They are super friendly and knowledgable too!
Great service as always from the Trek team at Joondalup, thank u
Exceptional quality! Service is second to none! Staff are always friendly and knowledgeable and don’t try to rush you even when they’re busy.
The person we spoke to was knowledgeable and gave pros and cons of helmet choices.
I bought the Trek Verve and I found it the simplest and most comfortable bike I tested.
All staff at your Coburg store were extremely friendly, knowledgeable and helpful.
The service team where fantastic from start to finish.
Bart provided excellent service.
Products speak for themselves.
Friendly helpful staff who go above and beyond, who recognise, and are patient with, young riders growing the knowledge and skills in riding and maintenance. So grateful my son can go in there and be treated so well. Thank you.
Marco in store was very knowledgeable and assisted in answering all my questions
Comprehensive report and very helpful, quick turn around too
Very pleased with the way my bicycle was repaired and how quickly the service team was in getting me back on the road
I like the Trek Bikes, will be sticking with Trek
Durability, design dynamics and aesthetics.
Put my bike in for a service and to fix some specific parts, the quality of the work is outstanding.
Good communication. good service.
The team were so helpful and answered all my questions. Appreciate the help
Shop service is always spot on and the bikes are beautifully presented in the spacious shop
Super friendly and helpful team
Quick efficient
Fast and detailed
Very friendly and helpful staff and excellent customer service
Always easy to find the products i am after.
The team at Trek BG are great. Ken is the best, as soon as I step foot in the door he sees me coming and goes to get my bike from out the back. I trust the team, so its worth the 45 minute ride to bring my bike out there for a service. Cheers! First name removed
Good product in electric bikes, always backed by a capable shop team
Everything perfect
I love the store layout and the range of products. I realise there’s a bit of a staff shortage at the moment but I was able to book my bike in for a service when it suited me.
Great products and excellent service.
Like always the Team provide great customer service and knowledgeable on product being sold.
Gavin just knows everything and is so helpful it is beyond ridiculous. He and the other staff have made me feel like a long lost friend rather than a customer. Just brilliant.
Very good