Customer Testimonials
Very good quality service and price and friendly team
Very helpful staff
Very responsive online. The Fyshwick store is well laid out / well stocked. The staff members are knowledgable and acknowledge your presence even whilst serving other customers - which means you know what is going on.
Not bad, pretty good blokes.
Matt is always very welcoming and knowledgeable, a pleasure going into the store. Sometimes when I’m up in Joondalup I’ll pop in to chat about bikes as an enthusiast even when I’m not looking for anything in particular!
Penrith trek staff is really helpful and store is amazing.
I likely the person who suggested me and help me for service my bikes his name is Alli. No words to explain for him he is amazing person. I don’t want said anything to him and he make my bikes really good. I go back again Penrith store.
Thanks to all staffs 🙏🙏
So supportive to assist with a mechanical issue on short notice and explained what was done and why.
Always find the staff very helpful.In my case i bought product online but when i picked up i realised i made a mistake ,staff member sorted me out with the correct product. Great variety of products as well.
Very helpful staff
Good quality products to choose from with friendly and knowledgeable staff members. Would not hesitate to shop again at Trek Brunswick.
Excellent service
Friendly staff
Excellent and personable service
The staff in the Sydney store are super helpful
Helpful Team
After sales care
Courtesy
Listening
Professional
They have my back
An amazing team
Alfie and the team did a great job servicing my bike. Now running as good as new!
The products are great and the staff are excellent, super helpfull and knowledgeable.
Always a pleasure visiting a Trek store
Awesome service all the way from consult, purchase to pickup. Legends!
Knowledgeable staff, always helpful, and clear in their communication
The team at Trek Belmont are always so helpful with a smile.
Always a great bike service from the guys at Trek Belmont
Staff friendly and very helpful
The people
Awesome staff, always helpful and very informative
Service was very good
I purchased a Trek Domane SL 5. John the salesman’s service was second to none. He took the time to explain to me what my options were and I was able to test ride in store for a best fit. When I picked up the bike we went through a complete and thorough fitting to which John made sure that I was completely comfortable prior to leaving the store. Overall extremely satisfied with the professional approach by John at Trek Richmond, would highly recommend them.
Great service quick and easy perfect 5 stars
Easy and good value
Friendly, especially to an old bloke miles outside your target demographic who wanted some bits he didn't understand for his new stationary bike.
Especially - in light of the above - it would seem unlikely I'm going to be a repeat customer of any note.
Very engaged , responsive and caring.