Customer Testimonials
Good services
Staff very helpful. Will definitely shop there again
Great customer service
The staff are friendly and do a great job. Their service is superb any nothing is a chore. My new go to place for anything ‘bikes’.
Staff was very helpful and knowledgeable. Provided great service and patient with questions and bike set ups for testing.
Helpful staff with trusted advice, wide variety of bikes and accessories, convenient location, trusted brand, helpful to have local service centre. Kyle was very helpful and efficient.
2 bikes for kids and young sales man handles the kids perfect and recommend the perfect bike for each size
Service was brilliant, Travis answered all of my initial questions with speed and directness, and even offered options for me. When I picked up my bike, all of the staff were extremely helpful, from finding the bike to fitting accessories! Will definitely be back in future!
Great service!!
Awesome service
The level of knowledge and customer service at Trek Windsor is just superb. They are always looking for the best options for clients and happy to research and involve vendors to get the right outcomes. One of the best things is they have trialled most of the products and can give real world experience and understanding before you go down the same path. Thank you Trek Windsor for everything and I will be back to get my bike serviced, adjusted or upgraded in the future.
Excellent and patient service
100% professional, 100% friendly, 100% bicycle enthusiasts.
The service and the time taken by everyone from the mechanics, sales team to the manager is exceptional. The follow up service is absolutely amazing and I am made to feel like I am part of the Trek family.
Very helpful and knowledgeable service.
Products are relevant to the activities, good quality range.
Your service is very genuine around bike riding and accessories, also extending to local advice on where to ride etc
Strong team , pleasure to work with
The staff were great. I dropped off my son's bike for a service on Thursday afternoon and it was ready for pick up before midday on Friday allowing my son could have his bike for the weekend.
Thanks for the fabulous service.
Always friendly and professional.
Professional,very helpful.
All the staff were so friendly and helpful. Turn around time for my son’s bike was so quick, especially being school holidays.
Great products and service
Friendly and helpful services. Bought my bike from there and I keep returning for help, parts etc.
Staff engagement with customer issues and their high-degree of product knowledge from sales and service perspective gives a massive amount of confidence to me in respect of service quality.
Thank you Matt for fixing my issues on my beloved Y22.
First name removed
Friendly and knowledgeable.
My wife has had an accident and been knocked off her bike. Adrian was able to access the damage and give me a quote for the insurance company within an hour of my leaving the store.
quality
The boys know there ship
Great team, experienced advice and trusted service.
You keep your promises & communicate well.