Customer Testimonials
Bike was ready before promised time
Salesman was friendly
So far no problems
I hope everything goes well
Simply good quality for both
Reliable and friendly service, sales people that greet you as you walk in and gave us time to ride and look at the bikes.
The Team at Trek Ipswich provide a very friendly professional service, I bought a Trek MTB from there on Saturday and iam very happy with it , I wouldn’t hesitate to highly recommend this shop to anyone looking to buy a bike 🚲
Great range and prices, excellent advice.
Location good.
Very friendly and knowledgeable staff.
Helpful
Helpful and efficient
Excellent customer service & bikes
Great service, the staff are friendly, knowledgeable and wonderful to deal with.
Staff gave great advice on how to bleed brakes after I bought some brake fluid
Great service and advice, quality products and well stocked- everything I need and more that I want!
We had very good experience with trek Coburg. Very helpful and excellent service.
excellent advice and support, very friendly relatable people.
Great service from Tatiana and Tony. Lovely sales team and had a great time receiving my new bike and setting up.
Friendly, helpfu , knowledgeable staff willing to answer every question. Available and attend to you quickly when you have finished browsing. Quickly help to add or check your bike. Cater to all cyclists happily even if your budget for buying is tight.
The team are very friendly and helpful.
The staff are fantastic at the Sunshine Coast Trek Store.
They took a genuine interest in sorting the right Trek for me.
10/10 for customer service and customer support. Keeping me informed about the progress of my bike build and arrival of my extra components.
They were also quick to respond to any questions I had. Top notch service.
Many thanks to Kirsten and her team.
Always very professional and ready to solve any problem or issue
Is the most reliable bike company I ever had.
Every one in the shop is a pleasure to deal with
Store assistant took the time to measure me before selling me a new saddle. I didn’t ask, she offered which was a nice touch.
So polite & extremely helpful no matter the question.
Mechanics were courteous and respectful, solved my problem and presented alternatives without being pushy.
The service was excellent.
Great service thanks
Very friendly and helpful team
Brand is strong and well known, good range of products
The helpful and friendly staff like Ali, Karen, and Pete from Trek Bike Penrith.
The team were super friendly and I finally have my bike back in working order. Thanks crew!
Super helpful, great to speak with. Always willing to help/teach people who have no idea what they are talking about!
Really impressed with the sales and service assistance provided.

Friendly and knowledgeable staff.