Customer Testimonials
Friendly and knowledgeable staff. Not pushy and genuinely seem to want the best product for the right person. Well stocked store for the size.
Durability, Reliability, Performance,Design,Integrity, Quality and Functionality.
I like that by dealing with the shop I bought my bike from, I am effectively dealing with the factory.
The last time I took the bike in, even though it's technically out of warranty, they took a look at it and made adjustments and called it warranty
Fantastic customer service, and exceptional understanding of the bikes and associated equipment
Very good customer service, friendly welcoming staff
Amazing team. Great service and never make me feel like any questions I have are silly. Always going out of their way to help me
Trek is a leading brand and seems to deliver quality cycles
Great staff knowledge on every product they sell.
Friendly helpful and extreme pleasure to deal with.
Highly recommend this store for all your cycling needs, whether you’re a professional athlete or just a mum and dad getting the kids out of the house off the phone.
Very helpful staff
Services - the staff are extremely welcoming and friendly. They know their customers well.
Products - from bikes to accessories to food items, all are brilliant value for money.
Great service
Excellent service. Not only were my bike repairs done promptly at the QV store in Melbourne, they also charged my bike which was an unexpected bonus.
Great service - much appreciated.
The bikes are great, but you guys have been awesome in allowing me an exchange of my new Marlin 7 to the new FX3 which is the right bike for me.
Really appreciate it. Thanks guys.
Knowledgeable and friendly service!
Great bikes
Great shop, especially the service team, they're the best!
Thank you for the wonderful hospitality.
The range of products is good.
Very friendly and helpful service from Shelley.
I received great help. Happy with the quick transaction
Everything was so affordable compared to what we were expecting, the staff were so informative & helpful & generous with their time & advice, and they even suggested to us products we didn’t even know were an option but that helped us so much! They also helped my husband fix his bike and then he went on a crazy 84km ride he was so 😭 thank you so much! Blessings to Trek Osbourne Park WA Team!
Quality gear
Charlie was 10/10 to deal with.
Very helpful. Great servic
Great staff, always welcoming and friendly
Help I received from the mechanic on yesterday was amazing.
They have everything you need at good quality and price
This staff are very knowledgeable friendly and professional was done promptly
My bike has never felt so good to ride. Service was impeccable. Only problem was that the new & nice ride shortened my commute to work, and I ended up getting in early. Next time I'll ask them not to do such a good job.