Customer Testimonials
Great attitude towards customers,I felt very comfortable in the shop,Alex and the technician I think his name was Wally went out of their way to chase up my bike that went missing in transit.on my arrival Wally talked me through all the technical components and then he went on to the set up of the bike. After all that he helped me to program my phone to the trek app.Well done team I will be back. Regards First name removed
Good quality range of products
The guys and gals at Trek Coburg are legends!!
Great friendly and knowledgeable staff
Very engaged interested and knowledgeable. Able to help out quickly and fixe any problems. Very good pricing too!
"The service was excellent! I dropped my bike off in the morning and it was ready the same day. The team was quick, friendly, and clearly knew their stuff. They communicated well throughout the process and made sure everything was running perfectly before handing it back. I really appreciate their efficiency and attention to detail — highly recommend their service!"
The person who served me was very helpful, going above and beyond to try to resolve my bike problem. Thank you!
Always provided good, friendly service
Great service and very knowledgeable
Friendly knowledgeable staff.
Great service from Daniel. He took the time to ensure he knew what I wanted and recommended the perfect bike. He also took the time to get the bike set up exactly as I like. A very happy customer.
Professional
Piers dealt with the bike problems extremely well, going above and beyond to ensure I continue to have an excellent Trek experience.
Very good quality products competitive pricing . Wonderful outlay of shop very welcoming. Service is at highest of levels, staff are great to chat with can always help me with all my inquiries. 10/10 in all areas from me.
My bike was fixed in few hours at an amazingly low charge
Best service and always so informative
Very friendly and helpful team
Great product and service, the great sales people there were able to answer the questions I had, since it was my first time getting a new bicycle, even though I came in during their closing time they did not rush me and were kind enough to help me fit my new bicycle in the car. Overall great experience.
Friendly customer service
Quality and fair price for a nice bike and well known brand..
On time took time to explain what they were doing friendly
Friendly staff. Particularly enjoy Alfie’s responsiveness to my requests. I have absolute confidence in the service outcomes.
In stock items and great service from Brodie
Very srong and reliable
Great help with purchasing bike shorts.
Okay bikes, decent staff, could be better
Always had good service and reasonable turnaround.
Did miss a building front tyre which I picked up when picking up the bike which was abit frustrating that it wasn’t identified and fixed
Quality, customer service is 10/10 even for my young son who was purchasing a helmet. He wasnt spoken down to, details were explained. overall experience was great
Always greeted on arrival, great communication and friendly staff
Always very kind and helpful