Customer Testimonials
Great service. Prompt and expert.
Awesome service, great staff always friendly and happy to help.
Prompt service, staff were very friendly and informative. Reasonable price to fix a tyre and service my bicycle.
great gear and service
Service was excellent
The man who helped us was extremely helpful and knowledgeable.
Very responsive service and came up with solutions when I had an issue, gearing was not easy enough on my choice of bicycle
variaty of products amongst the store
Customer service was great! I ordered online and picked up in a short time! The bike was great! My daughter absolutely loved it as her Christmas present! :D
Very helpful, friendly and knowledgeable
I was referred to Trek Carnegie for a warranty claim as Knox did not have a mechanic. Carnegie promptly accepted my bike (Domane AL5+) just before Xmas. With no fuss, the rear hub was changed over along with the power display all under warranty. Friendly service team. Excellent after sales service - would thoroughly recommend.
Ollie provided excellent service and was very knowledgeable.
Great service
Good quality and customer service👌
Very friendly and helpful customer service. Also, nice and clean shopfloor display. Great presentation of products.
Friendly. Reliable. Good service
Friendly customer service
Good service and prices.
Bike has been great and Phoenix was the goat!! Super helpful.
Brendan and the crew were amazing. Professional advice and prompt response
First of all, the shop is well laid out. It's easy to walk around and browse. The salesperson was knowledgeable, friendly and helpful. The price I paid for the items purchased was reasonable.
Very friendly and professional customer service. The staff explained the product clearly and showed great patience throughout the process.
Great products. Prompt service.
Super prompt
Needed a new pair of cycling shorts which I have found difficult to find as an older woman. Found what I wanted at the Fyshwick store with the help of a knowledgeable young man.
Great advice and friendly staff
Service was great, knowledgeable and helpful
Great staff, easy vibes, awesome products
Bike range is well thought out and of a high quality. Our family of 3 has gone from having various bike brands to now all riding Trek products.
The Precaliber range has been great for my daughter to grow up with.
Love the professional and friendly service from the staff at Trek Melbourne.
Quality product with excellent experienced staff and managers