Customer Testimonials
Thank you Trek CAMBERWELL for the clear communication and information during my recent bike service.
The mechanic was super helpful.
Fist walking in l was greeted by the staff Alex and the team ordered the part and it was to short spoke to the staff on the phone and told me to come back on Sunday and ask for Tom he was great found my bike and found the wright axel went out the back and swapped it with the the correct axel very easy 👍
good humans
Attentive staff and had the items i needed
Great service! Took the time to talk to us about the bike and how to care for it. Ensured it was the right height. Friendly, professional service at its best!!!
Great service and great communication from the team.
The team at Phillip Trek are always a pleasure to deal with. They are very friendly and easy going and always go out of their way to ensure they can help with whatever it is you need. 10/10.
Great people
Amazing service in store. Friendly and helpful staff.
I found the guys there to be very approachable and extremely capable
In summary a great bunch of people to deal with
A good range of prices, and full servicing of the bicycles
Great service and customer experience by Rob and his team.
I have a long history as a client of Trek Turramurra. The staff are always helpful and accomodating. Its my favourite place....after the coffee shop
Asked via phone brake hoods (very hard to find) Richmond Trek straight on it, held for me which was great. And good to see Nathan again ✅
Your service department staff couldn’t be more helpful! Thanks again for your help 😉
Services are great, staff are genuine
everything is perfect and easy to find
Great service and advice
Friendly staff, knowledgeable
I’m may be biased because I work here on and off but I’ve been to a few stores around the country and this is by far the best. Especially in terms of service and personality.
Dan was very helpful and patient. Very good service
Luke was very friendly. I am new to biking but he was very helpful and patient and explained everything in detail for me. Gave me plenty of tips and tricks too! They also built my bike and got it ready in less than 6 hours. Very fast service. Overall very happy with my experience!
Great customer service.
Service is great! Very knowledgeable and helpful.
Tom and Alex took the time to go over some options. Love having Trek Hoppers Crossing as my LBS.
Friendly service, well priced and happy to chat about the work that was required.
Nice service
bought thru axle and found out was too short and back to swap with the right one, and now it’s suits my bike. Staff were super helpful and smooth process. Thank you Dan and young gentleman for your assistance today.
Edreece was very helpful with giving me all the information that I needed when purchasing my new Madone. While I came in knowing that I wanted a Madone, he helped me work out which model and size frame that I should get.
He performed a basic bike fit when I picked up the bike and swapped out some of the components to ensure I had the best fit. He then helped me with all the accessories.
While I've been cycling for a long time, this is the first bike with disk brakes and Di2 shifters, so he gave me advice on how to manage the new kit.
Overall I'd recommend the service at Trek very highly.
Great team who always look after my Cycle needs
Staff were great - friendly helpful