DOTS - Australia

Customer Testimonials

Report a concern   January 6, 2026 — Rated 10 out of 10 by J.V. Trek Bicycle Knox
What do you like about our products and services?

Chris was very helpful getting me back on the road in no time. The store layout is bright and products are easy to see. I would recommend Knox Trek to all, friendly and obliging staff members.

Report a concern   January 6, 2026 — Rated 10 out of 10 by B.W. Trek Bicycle Carindale
What do you like about our products and services?

The new airloom RSL saddle is excellent and has been a really worthwhile upgrade to my Emonda - thank you team!

Report a concern   January 6, 2026 — Rated 10 out of 10 by Jorge Estrada Trek Bicycle Rouse Hill
What do you like about our products and services?

i have never had any issues with Trek products, also availability, as trek rouse hil is close to my home.

Report a concern   January 6, 2026 — Rated 10 out of 10 by S.W. Trek Bicycle Carnegie
What do you like about our products and services?

Scott is extremely helpful and listens to all your queries.
Trek products are good and I have bought several bikes and been happy with all of them.

Report a concern   January 6, 2026 — Rated 10 out of 10 by C.H. Trek Bicycle Melbourne
What do you like about our products and services?

They let me in and served me even though I rocked up a couple of minutes after closing time. Really appreciate the great service

Report a concern   January 6, 2026 — Rated 10 out of 10 by A.D. Trek Bicycle Sydney
What do you like about our products and services?

Great service and timing.

Report a concern   January 6, 2026 — Rated 10 out of 10 by D.F. Trek Bicycle Pakenham
What do you like about our products and services?

Friendly, knowledgeable staff

Report a concern   January 6, 2026 — Rated 9 out of 10 by R.H. Trek Bicycle Coburg
What do you like about our products and services?

Good support. Talked through options clearly and made a recommendation

Report a concern   January 6, 2026 — Rated 10 out of 10 by I.C. Trek Bicycle Richmond
What do you like about our products and services?

Yes. Staffs are all friendly and accessible

Report a concern   January 5, 2026 — Rated 10 out of 10 by J.B. Trek Bicycle Kawana
What do you like about our products and services?

Emily gave excellent service. She knew about bikes and offered much needed advice. Such a lovely & knowledgeable young lady 🙌 Awesome!!

Report a concern   January 5, 2026 — Rated 10 out of 10 by T.E. Trek Bicycle Bennetts Green
What do you like about our products and services?

Products i find are similar in alot of ways, its the service advice and knowledge that the TREK team at Bennett's Green provide that stands that particular store apart from the rest.

Report a concern   January 5, 2026 — Rated 10 out of 10 by M.S. Trek Bicycle Belmont
What do you like about our products and services?

Alway great service from friendly staff

Report a concern   January 5, 2026 — Rated 10 out of 10 by Ray Moxon Trek Bicycle Ipswich
What do you like about our products and services?

Very approachable, knowledgeable and keen to ensure my needs were met. They provided professional service that made me feel confident my bike would be 100%

Report a concern   January 5, 2026 — Rated 10 out of 10 by Leif Nevell Trek Bicycle Carnegie
What do you like about our products and services?

Always good service and friendly people and I always used TRECK since my children were small getting all our bikes from you o and services over the years. Prices are going up though for bike service etc but I guess that’s not your fault.

Report a concern   January 5, 2026 — Rated 10 out of 10 by A.C. Trek Bicycle Bennetts Green
What do you like about our products and services?

The best products (Trek) plenty of tools and parts for self service available. Service shop fantastic. I have 3 Trek bikes and like to do as much as i can myself and there is plenty of advice and assistance. Both my brothers have Treks too! Basically my whole family rides Trek on road and off. We always get looked after at Bennetts green.

Report a concern   January 5, 2026 — Rated 10 out of 10 by A.G. Trek Bicycle Hoppers Crossing
What do you like about our products and services?

Great friendly service

Report a concern   January 5, 2026 — Rated 10 out of 10 by C.M.L. Trek Bicycle Claremont
What do you like about our products and services?

Fixed my bike, really friendly and helpful

Report a concern   January 5, 2026 — Rated 10 out of 10 by Didier Doolub Trek Bicycle Rouse Hill
What do you like about our products and services?

Absolutely brilliant customer service. Communication is ensured prior to any bike repairs and the repairs are conducted in a better-than-expected time frame

Report a concern   January 5, 2026 — Rated 10 out of 10 by Aaron Ingledew Trek Bicycle Ipswich
What do you like about our products and services?

Great quality bikes, accessories and workshop, super friendly team whiling to go the extra mile for their customers

Report a concern   January 5, 2026 — Rated 10 out of 10 by R.A. Trek Bicycle Majura Park
What do you like about our products and services?

Friendly, helpful and knowledgeable staff - good quality products and range thereof. I have Trek ‘franchises’ (however they marque is arranged as a business unit) closer to me, but I tend towards the Majura store for these reasons primarily.

Report a concern   January 5, 2026 — Rated 10 out of 10 by M.P. Trek Bicycle Pakenham
What do you like about our products and services?

Great service yesterday from Axel in the Pakenham store. Very friendly and knowledgeable. Really happy with my new bike. Axel even fitted my pedals and drink holder. Thanks!

Report a concern   January 5, 2026 — Rated 10 out of 10 by Kate Eisenberg Trek Bicycle Phillip
What do you like about our products and services?

Duncan was very helpful and informative

Report a concern   January 5, 2026 — Rated 10 out of 10 by Bridget Komene Trek Bicycle Rouse Hill
What do you like about our products and services?

Because then the service was very good and very helpful for me highly recommended

Report a concern   January 5, 2026 — Rated 10 out of 10 by A.F. Trek Bicycle Sydney
What do you like about our products and services?

Friendly and informed service

Report a concern   January 5, 2026 — Rated 10 out of 10 by W.T. Trek Bicycle Richmond
What do you like about our products and services?

Good

Report a concern   January 5, 2026 — Rated 10 out of 10 by Emma Richards Trek Bicycle Carnegie
What do you like about our products and services?

Helpful service in-store, walked in to have just have a look, and walked out with a great deal on a brand new bike and helmet! Was also generously shown how to remove the front wheel, and then helped to get the bike into my tiny car.

Report a concern   January 5, 2026 — Rated 10 out of 10 by Michael Moore Trek Bicycle Phillip
What do you like about our products and services?

Friendly and accurate advice

Report a concern   January 4, 2026 — Rated 10 out of 10 by P.P. Trek Bicycle Knox
What do you like about our products and services?

Quality products and helpful, friendly service

Report a concern   January 4, 2026 — Rated 10 out of 10 by R.E. Trek Bicycle Fyshwick
What do you like about our products and services?

Great booking, collection and return process. Very professional organisation.

Report a concern   January 4, 2026 — Rated 9 out of 10 by J.M. Trek Bicycle Essendon
What do you like about our products and services?

Services from
The staffs are excellent


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