Customer Testimonials
The new airloom RSL saddle is excellent and has been a really worthwhile upgrade to my Emonda - thank you team!
i have never had any issues with Trek products, also availability, as trek rouse hil is close to my home.
Scott is extremely helpful and listens to all your queries.
Trek products are good and I have bought several bikes and been happy with all of them.
They let me in and served me even though I rocked up a couple of minutes after closing time. Really appreciate the great service
Great service and timing.
Friendly, knowledgeable staff
Good support. Talked through options clearly and made a recommendation
Yes. Staffs are all friendly and accessible
Emily gave excellent service. She knew about bikes and offered much needed advice. Such a lovely & knowledgeable young lady 🙌 Awesome!!
Products i find are similar in alot of ways, its the service advice and knowledge that the TREK team at Bennett's Green provide that stands that particular store apart from the rest.
Alway great service from friendly staff
Very approachable, knowledgeable and keen to ensure my needs were met. They provided professional service that made me feel confident my bike would be 100%
Always good service and friendly people and I always used TRECK since my children were small getting all our bikes from you o and services over the years. Prices are going up though for bike service etc but I guess that’s not your fault.
The best products (Trek) plenty of tools and parts for self service available. Service shop fantastic. I have 3 Trek bikes and like to do as much as i can myself and there is plenty of advice and assistance. Both my brothers have Treks too! Basically my whole family rides Trek on road and off. We always get looked after at Bennetts green.
Great friendly service
Fixed my bike, really friendly and helpful
Absolutely brilliant customer service. Communication is ensured prior to any bike repairs and the repairs are conducted in a better-than-expected time frame
Great quality bikes, accessories and workshop, super friendly team whiling to go the extra mile for their customers
Friendly, helpful and knowledgeable staff - good quality products and range thereof. I have Trek ‘franchises’ (however they marque is arranged as a business unit) closer to me, but I tend towards the Majura store for these reasons primarily.
Great service yesterday from Axel in the Pakenham store. Very friendly and knowledgeable. Really happy with my new bike. Axel even fitted my pedals and drink holder. Thanks!
Duncan was very helpful and informative
Because then the service was very good and very helpful for me highly recommended
Friendly and informed service
Good
Helpful service in-store, walked in to have just have a look, and walked out with a great deal on a brand new bike and helmet! Was also generously shown how to remove the front wheel, and then helped to get the bike into my tiny car.
Friendly and accurate advice
Quality products and helpful, friendly service
Great booking, collection and return process. Very professional organisation.
Services from
The staffs are excellent

Chris was very helpful getting me back on the road in no time. The store layout is bright and products are easy to see. I would recommend Knox Trek to all, friendly and obliging staff members.