Customer Testimonials
Friendly staff and well played out shop.
Great service and quick turnaround!
Matt was FANTASTIC. He was very welcoming and engaging, gave great overview and layout of the store and then allowed me to look around before coming back to answer any questions. He suggested a test ride before purchasing which I did.
He suggested other products which I may need but wasn’t forceful in his approach.
One of the best overall experiences I’ve had in a very long time.
Very polite, knowledgeable and ready to help.
The bike is simply brilliant and the service was second to none. I honestly couldn’t ask for more.
Very good service and very informative
they know their stuff
No substitute for good quality backed with strong knowledge base backing products. Great innovation approach to new products loving my new aero bars.
great service
Great service by Ben.
Good knowledge and service
Great team, super friendly and helpful especially Jackson and Jayden.
Amazing staff, super helpful and bring a great vibe to cycling community
awesome customer service. Friendly and knowledgable
Staff listened to our concern. Did tests to determine problem quickly.
Rachel Lewis and Scott. Have all been great in assisting with my upgrades. Will be going there permanently.
Great service at my local trek bike shop ipswich qld.
The prices and quality
Friendly and helpful
Friendly staff who were knowledgeable easy to work with and did a good job with my repair and service
Thanks Trek Phillip team
The staff are super helpful, easy location drop off and pick up.
Friendly, knowledgeable, convenient
Good quality and service
Very helpful and knowledgeable staff.
Personal service as I’m greeted through the front door. Simply remembering my name and saying hello expresses five star service, and makes me feel like a valued customer.
purchased a bike for my son recently. This is the second time we are buying, we were happy with the previous one and decided to go ahead this time again. Service has been amazing and the simplicity of the bike is also great.
Friendly staff who are always happy to chat and help me out, and importantly put up with my endless stupid questions!
People very friendly and professional.
Huge range of quality and beautiful bikes!
Best colour options on bikes.