Customer Testimonials
Quick delivery
I love my new e-bike and the knowledgeablity of the staff when it came to buying my first e-bike
Thank you for the help with my stuck disc brake piston. We are fortunate to have ROOTS nearby!
Great service every time I have visited. The staff are very knowledgeable and friendly.
Great service friendly advice a great shop
Firstly very helpful, friendly and you went of your way to help me. Regarding your product's thf Scott gravel bike I purchased off you I'm extremely happy with lovely bike, I would definitely recommend you.
Fantastic service! Friendly staff that know what they’re talking about. Quick repairs (when my son gets a puncture every other week). Fabulous shop wouldn’t go anywhere else now.
Great service with excellent advice can’t fault them
Is too early to comment my new bike but I hope it was really a good choice because this is my next product from Trek, which has always produced the best bikes and the customer service was absolutely very professional, helpful and friendly.
Kind regards
Name removed
Prompt and well informed service
The bike I purchased arrived when promised and was in perfect condition.
Professionally built. Thank you.
Good choice of products, easy ordering and quick delivery of some Nukeproof pedal pins.
Great shop friendly staff
Efficient service and very good product range.
Good selection and excellent customer service from the team
Very good range
Always excellent service with a fast turn around.
The staff were helpful and pleasant. They resolved the derailleur issue quickly.
Friendly and efficient
Excellent service and products
The staff are super friendly, helpful and very knowledgeable about cycling as they are cyclist’s themselves.
Quality. Friendly. Knowledgable.
Very professional set up.Great communication and service.
Products are always up to date and advice freely given regarding all products by knowledgable and friendly staff.
Great bikes and helpful staff - we’ll be back
Very helpful and knowledgeable.
Communication was excellent and work completed was to a very high standard.
Very personal service, and when I left with my bike, it was road ready with good explanation of everything. Adding my extra gadgets on was no trouble for them.
The team are committed to great customer service. Everyone is very knowledgeable. It would great to have a customer loyalty scheme. I like the shop layout as it makes me want me to purchase a new bike.
Excellent professional service from friendly knowledgeable staff. Bought from Trek before and will again.
Quick service and a good price.