UK

Customer Testimonials

Report a concern   April 15, 2026 — Rated 10 out of 10 by Chris Ward Cycle Technology
What do you like about our products and services?

Had a problem with my Trek carbon mtb wheels, so I took them into Cycle Technology. They usually have a 2yr replacement warranty and after that it's discounted repairs i think. Anyway, photos were taken of my wheels and sent off to Trek. Within a week a brand new replacement carbon wheelset had arrived, and all down to Cycle Technology. Absolutely chuffed to bits with the result, and shows great after care.
Thank you Cycle Technology, 👌🏻

Report a concern   April 15, 2026 — Rated 10 out of 10 by Craig Williams County Cycles Ltd
What do you like about our products and services?

Fantastic service from the team, as always. Myself and the family are always made to feel welcome and the bikes that I buy are always set up exactly how I like. Nothing beats that feeling of walking into a local bike shop, chatting about the bikes etc and knowing that help is always there when you need it.
Thanks again guys.

Report a concern   April 15, 2026 — Rated 10 out of 10 by David Hedley Peddlers Cycles
What do you like about our products and services?

Great family run business, providing excellent service.

Report a concern   April 14, 2026 — Rated 9 out of 10 by Brian Rigby The Edge Cycleworks
What do you like about our products and services?

The people. Very friendly, personable, honest and knowledgeable

Report a concern   April 14, 2026 — Rated 10 out of 10 by byron ng Trek Bicycle Milton Keynes
What do you like about our products and services?

I had an absolute 20/10 experience at Trek Bicycle Milton Keynes. I am beyond impressed and incredibly happy with my new bike!
Chris was exceptionally patient throughout the entire process. He took the time to explain the detailed pros and cons of the Checkpoint, Checkpoint+, and the new Checkout, helping me navigate the options to decide exactly which bike fit my needs and riding style the most. We even went on a test ride together, which was a huge help in making my final decision.
What really blew me away was the level of care, after our test ride, Chris actually went to the store next door to get me ice and water. That kind of effort is rare and so appreciated!
He didn't just stop at the bike; he guided me on which accessories to get, taught me the proper way to carry and load the bike into my car, and even invited me to join the Trek cycling meetups.
The rest of the staff were also very friendly and welcoming, making the whole environment great to be in. I got exactly what I wanted and felt supported every step of the way. I genuinely recommend this store and Chris to anyone looking for a bike!

Report a concern   April 14, 2026 — Rated 10 out of 10 by J.C. Gary's Cycles
What do you like about our products and services?

Awesome service

Report a concern   April 14, 2026 — Rated 10 out of 10 by J.N.M. Cycles UK Leigh-on-Sea
What do you like about our products and services?

Rod was extremely friendly and helpful this morning when I brought my wife’s bike in for attention. He offered to fix it within the hour!
Problem resolved and bike collected with a recommendation it be serviced soon. Now booked in for domestic love and attention

Report a concern   April 14, 2026 — Rated 10 out of 10 by L.J.V. Bikeology Wheelworx Naas
What do you like about our products and services?

Repairs and bike services are excellent. People from the shop are nice to talk to.

Report a concern   April 14, 2026 — Rated 10 out of 10 by E.M. Bikes of Inverness
What do you like about our products and services?

Very friendly and efficient team and service provided.

Report a concern   April 14, 2026 — Rated 9 out of 10 by A.L. Cycle Centre Newcastle
What do you like about our products and services?

Very helpful and not pushy on sales.

Report a concern   April 14, 2026 — Rated 10 out of 10 by S.G. Trek Bicycle Poole
What do you like about our products and services?

Extremely good service from the friendly guys in here. Very knowledgeable and helpful. Most importantly not pushy and trying to get you to buy the next model up when you don’t need or so many accessories you end up spending twice as much as you wanted.

I bought my bike on the cycle to work scheme and the whole process at the shop was very smooth.

Will be getting all my bikes serviced here from now and will pop back for any extras I may need.

Report a concern   April 14, 2026 — Rated 10 out of 10 by B.T. Bikes of Inverness
What do you like about our products and services?

Excellent advice and service

Report a concern   April 14, 2026 — Rated 10 out of 10 by Phillip Prior Wheelbase Ilkley - West Yorkshire
What do you like about our products and services?

Friendly helpful staff, easily contacted by phone.
Quality products, hight recommended.

Report a concern   April 14, 2026 — Rated 10 out of 10 by Ben Sedgwick Wheelbase Lake District
What do you like about our products and services?

Amazingly well packaged, very clear communication. Only problem I had was that I couldn’t add a different delivery address but all it took was one email and it was sorted. Highly recommended

Report a concern   April 14, 2026 — Rated 10 out of 10 by Timothy Nicholas Rees Wheelbase North East
What do you like about our products and services?

Friendly, helpful, reasonably priced and do what they are asked to do. Also only a few miles from where I live.

Report a concern   April 14, 2026 — Rated 9 out of 10 by C.D. eBike Centre
What do you like about our products and services?

Always friendly and professional

Report a concern   April 14, 2026 — Rated 10 out of 10 by Daniel Oconnell Runway Cycling Ltd
What do you like about our products and services?

Great customer support, I’m on my third bike from this awesome company and team who always support my passion for cycling and the occasional fix when needed!

Report a concern   April 14, 2026 — Rated 10 out of 10 by J.P. Trek Bicycle Bramhall
What do you like about our products and services?

Part came damaged but the response was very quick and the part replaced great service

Report a concern   April 14, 2026 — Rated 10 out of 10 by Kiernan Easton Trek Bicycle Sheffield Fox Valley
What do you like about our products and services?

Service was first class - order made, a phone call from you guys to check the order. Posted and delivered within 36 hours - first class

Report a concern   April 14, 2026 — Rated 10 out of 10 by S.L. Gary's Cycles
What do you like about our products and services?

Excellent. Bikes arrived by dpd within the week. They were packaged perfectly. Will definitely be ordering from Gary's Cycles again.

Report a concern   April 14, 2026 — Rated 10 out of 10 by Richard Cooney C & N Cycles
What do you like about our products and services?

The people are genuinely interested in you and your bike whatever level you ride at. Everything is explained clearly. Never any surprises.
Just great people doing a job that they clearly enjoy doing.

Report a concern   April 14, 2026 — Rated 10 out of 10 by D.B. Velo Culture
What do you like about our products and services?

Excellent service and a friendly team at Velo Culture

Report a concern   April 14, 2026 — Rated 10 out of 10 by Jane Allington Wheelbase Lake District
What do you like about our products and services?

Always willing to help with any questions. Up to date with all there products. Straight forward with sales and servicing. I would definitely recommend them.

Report a concern   April 14, 2026 — Rated 10 out of 10 by Alan Moss Peddlers Cycles
What do you like about our products and services?

I found peddlers went the extra mile to get the best fit for you without selling you the most expensive option available, great advice and knowledge!

Report a concern   April 14, 2026 — Rated 10 out of 10 by David Thomson The Bike Company Windsor
What do you like about our products and services?

Efficient, knowledgeable, professional, polite.

Report a concern   April 14, 2026 — Rated 10 out of 10 by Andy Reardon Cyclefit
What do you like about our products and services?

professional and knowledgable

Report a concern   April 14, 2026 — Rated 10 out of 10 by D.B. Trek Bicycle Sheffield Fox Valley
What do you like about our products and services?

Superb staff

Report a concern   April 14, 2026 — Rated 10 out of 10 by R.L. Mourne Cycles
What do you like about our products and services?

They always have a very fast turnaround and do everything asked .

Report a concern   April 14, 2026 — Rated 9 out of 10 by Nick Sparey Forge 1860
What do you like about our products and services?

Always very friendly and knowledgeable staff. Nothing is ever a problem. I would always recommend them for bike servicing!

Report a concern   April 14, 2026 — Rated 10 out of 10 by Robin Seaby Beics Brenin
What do you like about our products and services?

Had an absolute blast on an ebike, which was well set up and ready to go for me when I arrived. It helped that the sun was shining all morning too 😁


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