Customer Testimonials
Great bikes and friendly service.
Great service, friendly and knowledgeable staff
Always happy to help with my (still!) beginner questions. Bernie and team in the Ilkley store are approachable and won't leave you in the lurch. The wider Wheelbase customer service is excellent too, helping to source my bike from the Lakes store a few years back and ship it to Yorkshire.
Availability of the product and fast delivery/processing of my order.
Great service
Fast delivery great selection of products
I found a noticeable improvement to the cycle following its service. The staff were helpful and as a result I will continue to seek their assistance in dealing with an issue and its safe use. Peter R M Jones
Had a recurrent problem with rear spokes on a bike I purchased 1yr ago. Previous repairs had temporarily resolved the issue. Brought it back this week and Dave and the crew sorted it with a new wheel, no quibbles. Good solid service and after sales care.
Knowledgeable and friendly staff. Always happy to answer questions. Not pushy for a sale.
I live in Dundrum and pass the shop regularly.
Staff are amazing every time I go in always willing to help and answer any questions
The team are fantastic and the service is great
Quick and reliable bike servicing and repairs
Excellent bicycles and first class back up and support.
Friendly knowledgeable staff and a fair price for the service I received
My needs were listened to, a solution found and ordered, and service excellent throughout the process, including delivery.
Friendly and interested staff keen to help
Great service and communication. I liked that you phoned to tell me what work was needing done to the bike and to check that I wanted it done.
I was pleased with Cycle Shack's helpful, thorough and friendly service.
Thanks
Great people. Always helpful
Tom was very helpful in servicing.
Staff were helpful, explained what I needed for my son based on his age and height. Happy with the experience and the bike I purchased.
Fast helpful lots of knowledge good value
Great shop always friendly and helpful, fair prices for service
Staff have a great knowledge of bike and accessories plus always polite and helpful there products are not the cheapest but are good quality.
Bike now running like new
Thank you
Service, Service, Service
Nothing is to much trouble.
Great advice, great bikes and great ....... service.
Very helpful advice, well stocked shop with a great range of bikes for all ages.
Great knowledge from the guys in store. I’m new to buying a road bike and they helped me pick something out suitable for my experience and also recommended the basics that I’d need to get going. Didn’t feel like I was asking stupid questions at any point. Would definitely recommend this shop to anyone and I’m sure I’ll become a regular going forward!
I am a customer and had an issue with my bike. They allowed me to drop in my bike and repaired it within hours, getting me back on the road much quicker than I expected. Each time I use them I am reminded why I pass other bike shops on my way to Joe Daly's