Customer Testimonials
V pleased with bike.
Thank you.
Excellent support throughout the cycle to work scheme from Oskar. Reserved the bike before Christmas and the bike was held for me until work sorted out my cycle scheme voucher.
Speedy shipping and all around a great experience, highly recommended!
Good Communication: I received regular updates from the moment I placed my order.
Reliable Delivery: The bike arrived right on schedule.
Superb Packing: This was my biggest concern, but the bike was packed incredibly well. It arrived in a sturdy, heavy-duty box with plenty of internal padding and protective wrap on the frame and components.
Easy Setup: Because it was packed so thoughtfully, assembly was minimal and straightforward. Everything was indexed correctly.
Just got my bike back from having a service and wow it's like new again
no creaks just silence, Thank You.
No matter what you order, big or small, service every time!
Great service from the trek dealership and warranty repair on motor over a very busy festive season.fast prompt service and over a busy festive season.
Friendly and efficient
Always a consistent great experience, on every visit, great staff, great kit & always competitive prices!
Cookson Cycles will stay as my number 1 go to for 2026!
Very professional outfit.
Great shop and great service
Shop is great, staff are knowledgeable and very friendly it’s a great place to shop. The wife isn’t so keen on me visiting though😂
Knowledgeable about different bike features and while you wait bike repair at a fair price
Very friendly and helpful
Knowledgeable and friendly staff. Very honest about what is needed and importantly what is not needed. A real pleasure to deal with.
Great service. Called in with a broken bike and they fixed it within a couple of days. Great communication throughout. Won’t be going anywhere else to get my bike fixed. Highly recomended
Great bikes and even better service and advice
Helpful and friendly staff
It is the personal service. The team have been so helpful in managing problems that don't have a great amount of profit related to them. The good will is massive.
Thank you to the Poole Trek team.
Good choice. Friendly staff with excellent product knowledge.
Good attentive friendly staff.
Everything 😻
So kind staff 🥰
Very comfortable sneakers👟🤗
The prompt expert service I receive from Barna whenever I have a problem no matter how small.
Great communication expert advice with a great range of products.
Local reliable professional service.
Excellent bike knowledge and expertise on site.
Great service from knowledgeable team
Bristol trek team are very helpful & friendly
They have everything you could need for bicycles, very knowledgeable and friendly service too 🤗
Excellent as always!!
Friendly customer service!
Knowledgeable and friendly service