Customer Testimonials
Reliable, professional, and friendly service. Always there to explain and help.
Excellent service
Well stocked shop with knowledgeable staff
The team is attentive from the moment you walk into the door you are greeted, they are prompt and efficient always.
Great price, good service.
Fast service and good price
Good prices and delivered promptly
Great products with friendly staff..
Excellent advice from people who really know what there talking about..
Thank you 🙏🏻
Super
Friendly and efficient service
Factor Monza
Nice chat and helpful information about the bike.
I was meant to receive a link to book in for a fitting , but haven’t received anything yet.
If you could forward this to me I can arrange a date/time to get fitted
Good bike box and service
Very knowledgeable and super friendly service.
Full service on my trek powerfly, including new tyres all completed quickly and at a very competitive price. I would highly recommend the Gloucestershire bike project.
Amazing customer service! The team is brilliant, knowledgeable, kind!
Very knowledgeable team. They are friendly and helpful. The best thing is they do a fabulous job on your bicycle regardless of how fancy (or not) it is.
Thank you
Great friendly knowledgeable staff
Great range of bikes in store, intuitive/easy website knowledgeable staff, competent in answering any technical queries.
All the staff were helpful and friendly. I really got the feeling that they were encouraged to be themselves.
Excellent service and a great bike.10/10.
Good range of products and helpful staff who know their stuff
Good service and great trust worthy advice
Always manage to fit me in at short notice with such a friendly service. I trust the bike mechanics to keep my bike ready to go.
Friendly and very helpful staff
Couldn’t ask for a better service, top notch start to finish!
Very pleased with the service. Thank you again Chris.
Quality bikes, friendly and helpful staff.
I recently purchased a new bike from Penny Farthing Cycles, and I couldn't be happier with the experience. From the moment I walked in, the team was incredibly helpful, taking the time to answer all my questions and ensure I found the perfect bike for my needs.
What really stood out, though, was the speed and efficiency of the service. Everything was handled so professionally and quickly—I was back on the road in no time. It’s rare to find a shop that combines such expert knowledge with a genuine, friendly approach.
If you’re looking for a new bike or need top-tier service, I highly recommend checking them out. They’ve definitely earned a loyal customer in me!
Service was so quick, it's members who work there are all welcoming and kind
Ability to be flexible and fit items if required
Great service.

Friendly prompt and informative service nothing too much trouble