Customer Testimonials
Saddle Safari stock a good range of Trek accessories and offer sound advice on fitting items.
Having had a poor experience from another local service centre I am very happy with the 3 jobs SS have undertaken so far.
All the staff I have met are trying to help without trying to upsell.
Reliable, informative, happy to answer questions and advise, polite and friendly. This is the second full service my bike has had, both times the bike rides like a dream afterwards
Excellent service. Sorted my bike out the same day and got me back in the saddle. Thanks guys
Great customer service
Great service, highly professional and very friendly. Very much recommended.
My daughter has a class in Bramley on a Saturday morning so we just called in for a coffee and cake. I’m a keen cyclist so I’ll defiantly use you for cycling stuff when I need it. Great shop, loved the coffee, cake, staff and music!
Very helpful & knowledgeable. The repair on my e-bike was very quick & professionally done.
They are priced very nicely
Friendly and knowledgeable staff.
I am super pleased with the service Robbie carried out to my Dawes Hyrbrid ( verve 2) Trek bike. I had bought the bike from Ryan ( Proprietor ) in July 2024 and was leaving it in for its first major service. Robbie tightened up the front cable, front mudguard, handlebars, checked the chainwheel and sprocket, straightened a rear wheel buckle, pumped up the tyres to the proper air pressure and serviced all the moving parts. Additionally, he installed, very neatly, a u-lock bracket onto the frame so I don't have to carry my lock on the carrier. All done and dusted within a couple of hours . The bike is moving so much sweeter on the roads and seems to have more pick up and propulsion since the service ! I reccommend the team at Penny farthing for all your bike needs . 5 star rating for me.
Great Value product after searching for the right shoe.
I have bought 2 bikes from Peter and the Guy's here , absoloute gentlemen!
As usual, the staff at Primo were so helpful. They sorted my bike out and for a really affordable cost in only an hour. They even pumped up my tires! My bike feels like new.
Top-class expertise from friendly staff.
Very helpful. Transferred a suitable bike in when my size was not available to try in the shop.
I was able to drop the bike off very quickly to get assessed and then the repair was undertaken in quick time great service
excellent service and a very nice shop
No pressure, quality bites and great service
Paul provided an excellent service.
Really really helpful and fixed my puncture on the spot
Bike came packaged very carefully! Not a mark on it, obvious some time and effort went into building and making sure it was ready to go pretty much straight out the box!
Great communication from customer service aswell and delivered on time as said!
10/10 would use your company again !
Great service.
Great people.
The very friendly and helpful staff.
Good advice, and reasonable cost of bike service.
It is a pleasure to go into the shop, and be greeted with a smile and a friendly hello!
BMcP
As always, friendly service and a job well done. I have recommended you to my only cycling friend!
Staff are very helpful. Reasonable products range.
Oh - I just love Summit Cycles. I will always take the time to go there for personal services. I feel a little like a child in a candy shop when I go in there. My latest attempt to go in for ''brake pads'' resulted in my leaving with two sets of pads, another tool, and my favorite 'Bum Bag' to date... and I have had some great bags over the years. This one is made by FOX, fully waterproof, with waterproof zips and came with a bladder in it what will get used in summer for sure.
As ususal, I had to get out of there before I spent my wages in an hour hehe.
Just fantastic cycling items. Always carrying those unique items of a type that sets straight into the place of a massive gap held personally for months until walking into the shop. Boom, just like that.. I am so pleased with ths bag!
As for the pads... I had been playing around with compounds, but they had a compound I had not tried as yet. No squealing in the wet, and so quick to bite that I am being ultra easy on the lever right now... and they are not yet bedded-in.
So, indeed... Go to Summit and have a fun time. Great service, every time, without fail!
Very high quality, great knowledge and fair prices
Friendly and knowledgeable staff.
Good service and helpfull

Excellent service, really helpful and good explanation; the repair was carried out quickly. Always a pleasure dealing with Pedal Power.