UK

Customer Testimonials

Report a concern   September 19, 2026 — Rated 10 out of 10 by Kirk Brandram Mountain Mania Carterton
What do you like about our products and services?

Professional and very informative about bikes and in my case road bikes brilliant service

Report a concern   September 18, 2026 — Rated 10 out of 10 by D.P. Wheelbase Lake District
What do you like about our products and services?

Great Last name removed on my new bike. Absolutely amazing customer service from George getting the bike to me and a week earlier than proposed. Thank you

Report a concern   September 18, 2026 — Rated 10 out of 10 by S.D. Cheltenham Cycles
What do you like about our products and services?

Always very friendly and offer great advice and service at a very reasonable price.

Report a concern   September 18, 2026 — Rated 10 out of 10 by Ian Slack Cycles UK Chelmsford
What do you like about our products and services?

The service from Harry, Ian, et al was superb. They worked hard to understand what I needed and gave superb advice and service

Report a concern   September 18, 2026 — Rated 10 out of 10 by Ian Sykes Nevis Cycles
What do you like about our products and services?

Exelent service by polite staff

Report a concern   September 18, 2026 — Rated 10 out of 10 by Nick Ashworth Cycles UK Maidstone
What do you like about our products and services?

Staff as always were friendly and informative explaining all the work completed resulting in an very reasonable overall cost

Report a concern   September 18, 2026 — Rated 10 out of 10 by M.F. Race Right Cycles
What do you like about our products and services?

Very good and friendly service
Good product knowledge
Thanks Murt and staff

Report a concern   September 18, 2026 — Rated 10 out of 10 by M.M. Cycle Centre Newcastle
What do you like about our products and services?

Cycle Centre Newcastle has provided my family with Brompton bikes since 2010, all still being used and now just taken delivery of the G line. Excellent advice from very knowledgeable and helpful staff, ( especially Rob) good selection of bikes and accessories in the shop backed by reliable Workshop and Service facilities.

Report a concern   September 18, 2026 — Rated 10 out of 10 by Richard Hardstaff Cheltenham Cycles
What do you like about our products and services?

I like the honesty and the reliability

Report a concern   September 18, 2026 — Rated 10 out of 10 by Gary Richards Wheelbase Lake District
What do you like about our products and services?

5* From the very beginning. Wheelbase have been fantastic. Bike arrived a day late (couriers fault) but was packaged superbly well and just as described.

Would highly recommend purchasing a bike from Wheelbase.

Report a concern   September 18, 2026 — Rated 10 out of 10 by Jonathan Lewis Summit Cycles
What do you like about our products and services?

Top shop, top staff, EXCELLENT service

Report a concern   September 18, 2026 — Rated 10 out of 10 by A.D. Amped E-Motion Cycles Ltd
What do you like about our products and services?

Great service and felt like I had a brand new bike.

Report a concern   September 18, 2026 — Rated 9 out of 10 by M.M. Trek Bicycle London Battersea
What do you like about our products and services?

Good products.
Excelent service for my bike

Report a concern   September 18, 2026 — Rated 10 out of 10 by W.E. Gary's Cycles
What do you like about our products and services?

Products arrived in good time. Quality was great. Website was easy to use.

Report a concern   September 18, 2026 — Rated 10 out of 10 by Tim Vale Cycles UK Leigh-on-Sea
What do you like about our products and services?

Having shopped on line for years, I find that I am turning more to the local bike shop, The local shop seems to have access to a much wider selection of goodies, more than in the past, yes they appear a tad dearer but when you factor in on -line post costs, time deliveries take, their is not much in the difference.

highly recommend Cycle UK

Report a concern   September 18, 2026 — Rated 10 out of 10 by J.H. Mourne Cycles
What do you like about our products and services?

Thank you my bike feels like a new bike

Report a concern   September 18, 2026 — Rated 10 out of 10 by Ruaridh Mitchell Wheelbase Ilkley - West Yorkshire
What do you like about our products and services?

Really helpful staff and quick delivery. Would highly recommend

Report a concern   September 18, 2026 — Rated 10 out of 10 by B.O. Bikeology Wheelworx Naas
What do you like about our products and services?

Team are very helpful.

Report a concern   September 18, 2026 — Rated 10 out of 10 by S.R. Big Bear Bikes
What do you like about our products and services?

Very helpful and knowledgeable about there products.The bike is exactly what use l need it for.

Report a concern   September 18, 2026 — Rated 10 out of 10 by Cindy Walker Cycles UK Chelmsford
What do you like about our products and services?

Serviced my bike, kept me up to date, letting me know of any issues and replacement parts, customer service was amazing, I would highly recommend and I will be taking my bike again next year for it’s annual service.

Report a concern   September 18, 2026 — Rated 10 out of 10 by P.G. Wildside Cycles
What do you like about our products and services?

Very professional & helpful.

Report a concern   September 18, 2026 — Rated 10 out of 10 by D.M. Bikes of Inverness
What do you like about our products and services?

Really good bike knowledge

Report a concern   September 18, 2026 — Rated 10 out of 10 by Greg Jasiewicz Cycle-Ops
What do you like about our products and services?

Very professional and knowledgeable crew

Report a concern   September 18, 2026 — Rated 10 out of 10 by C.A. Wheelbase Lake District
What do you like about our products and services?

Fantastic service from James. Thank you

Report a concern   September 18, 2026 — Rated 10 out of 10 by Simon McGinnes Bay Cycles
What do you like about our products and services?

Lisa was very helpful, got my bike back into full working order and took the trouble to advise me on how to keep it that way!

Report a concern   September 18, 2026 — Rated 10 out of 10 by A.G. eBike Centre
What do you like about our products and services?

excellent service

Report a concern   September 18, 2026 — Rated 10 out of 10 by J.D. Bikeology Wheelworx Naas
What do you like about our products and services?

Great variety of products and all the staff are a pleasure to deal with.
Definitely recommend!
First name removed

Report a concern   September 18, 2026 — Rated 9 out of 10 by D.M. Alf Jones Cycles
What do you like about our products and services?

Service was very quick and it was very easy to book. The communication by text was also good as well.

Report a concern   September 18, 2026 — Rated 10 out of 10 by J.M. John Atkins Cycles Ltd
What do you like about our products and services?

Professionalism; Communication; Recognition of what our bicycles mean to us; Engineering capability

Report a concern   September 18, 2026 — Rated 10 out of 10 by S.B. Alf Jones Cycles
What do you like about our products and services?

Quick
Easy to order
Instant response to queries
Continuous info about the status


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