Customer Testimonials
Great Last name removed on my new bike. Absolutely amazing customer service from George getting the bike to me and a week earlier than proposed. Thank you
Always very friendly and offer great advice and service at a very reasonable price.
The service from Harry, Ian, et al was superb. They worked hard to understand what I needed and gave superb advice and service
Exelent service by polite staff
Staff as always were friendly and informative explaining all the work completed resulting in an very reasonable overall cost
Very good and friendly service
Good product knowledge
Thanks Murt and staff
Cycle Centre Newcastle has provided my family with Brompton bikes since 2010, all still being used and now just taken delivery of the G line. Excellent advice from very knowledgeable and helpful staff, ( especially Rob) good selection of bikes and accessories in the shop backed by reliable Workshop and Service facilities.
I like the honesty and the reliability
5* From the very beginning. Wheelbase have been fantastic. Bike arrived a day late (couriers fault) but was packaged superbly well and just as described.
Would highly recommend purchasing a bike from Wheelbase.
Top shop, top staff, EXCELLENT service
Great service and felt like I had a brand new bike.
Good products.
Excelent service for my bike
Products arrived in good time. Quality was great. Website was easy to use.
Having shopped on line for years, I find that I am turning more to the local bike shop, The local shop seems to have access to a much wider selection of goodies, more than in the past, yes they appear a tad dearer but when you factor in on -line post costs, time deliveries take, their is not much in the difference.
highly recommend Cycle UK
Thank you my bike feels like a new bike
Really helpful staff and quick delivery. Would highly recommend
Team are very helpful.
Very helpful and knowledgeable about there products.The bike is exactly what use l need it for.
Serviced my bike, kept me up to date, letting me know of any issues and replacement parts, customer service was amazing, I would highly recommend and I will be taking my bike again next year for it’s annual service.
Very professional & helpful.
Really good bike knowledge
Very professional and knowledgeable crew
Fantastic service from James. Thank you
Lisa was very helpful, got my bike back into full working order and took the trouble to advise me on how to keep it that way!
excellent service
Great variety of products and all the staff are a pleasure to deal with.
Definitely recommend!
First name removed
Service was very quick and it was very easy to book. The communication by text was also good as well.
Professionalism; Communication; Recognition of what our bicycles mean to us; Engineering capability
Quick
Easy to order
Instant response to queries
Continuous info about the status

Professional and very informative about bikes and in my case road bikes brilliant service