Customer Testimonials
Great service
Products are great good amount of choice and stock in the Poole branch. Most importantly the service that your team offers is far superior to other bike stores and this is what will help you sell your products.
Great advice on the most suitable bike and wheelset to meet the needs of the ridding I'm doing. Brilliant communication and bike always set up to the highest standards. Definitely recommend Bay Cycles
Friendly service. No suggestions of upselling. Trustworthy and reliable. Customer focus. Backup of solid service department is authentic and reassuring, including for after sales. Feels like a proper bike shop.
Very good and quick service. A trustworthy place.
My repair was dealt with quickly and efficiently. Good job!
Prompt, accommodating, proactive, personal and skilled. Very happy customer:)
Competitively priced and fast , friendly service. Will buy there again.
Excellent costumer service.
Knowledgeable and professional staff, helpful and enthusiastic
Like the Trek store compared to independent bike stores which often have limited availability.
Quality build products and very helpful and polite staff
Fast and efficient friendly staff
Great service
Friendly and efficient service as always.
Very professional and excellent knowledge base. Everything was done to a high standard and in a short space of time.
Excellent service! Professional, friendly and completely trustworthy. I felt confident that my treasured bicycle was in safe hands. I will use C&N cycles all the time now.
Friendly and efficient
Hallo Rob - thank you for the excellent service!
Good range of bikes and knowledge staff. Courteous service.
Friendly knowledgeable staff who dont try and push sales.
Very efficient service of my electric bike. Explained what was needed and was carried out well. Thank you.
Friendly knowledgeable staff who will listen to what you need and provide the best fit to your needs
Always helpful and polite 1st class
Brilliant service ⭐️⭐️⭐️⭐️⭐️
Helpful and know what they're talking about
Great, friendly staff. They are always happy to help, and it's great to try stuff in person, which you can't do online.
Excellent service. Bike was ready for
Collection the next day. Very friendly staff.
bike went if for nearly 2 weeks while I was away for a week and came out like a new one at quite a high cost but was way less than I feared due to the number of replacement parts needed.
Bike hire from friendly and helpful staff. No hassle to book. Shop situated next to easy parking and access to good cycling routes. Bikes good quality and well maintained.