Customer Testimonials
The support and advice offered by staff
Friendly service, prices very good for services and repairs. Staff very helpful with any enquiries.
Would not go anywhere else for buying bikes and for repairs.
Purchased a groupset from Runway Cycling which built up onto my new frame and bars.....competitive pricing and great service as always
Friendly team with a can-do attitude, fast and efficient service again from James and the Team
Great selection of products at great prices.
Best service, best bikes - what more can I say?!
Helpful friendly and very knowledgeable
Great service from all staff members who make you feel a welcome and a valued customer.
Quality of their work both in the sales area and workshop is excellent. Highly recommend this bicycle shop to you.
Staff friendly helpful and knowledgeable
Great selection of products, and the service is 2nd to none. Conversations are always based on what you need, and not on what the shop is trying to sell. You could go in with a £5,000 budget expecting to spend it all, and after dealing with professional people who know the business inside and out, you could walk away with something a fraction of what you expected to pay.
In this world of AI, it’s great to get back to basics.
friendly and skilled staff
Friendly, welcoming & helpful staff
Really nice shop and staff super helpful
Great products in store, friendly and knowledgeable people on hand to help out making decisions.
Great service
Great bike service and knowhow.
Great service, thanks.
Good knowledge and helpful
Simple and easy service with a smile
Amazing service as always.
Had my Madone serviced and chatted about my needs later in the year before I take it to the Alps. Had some great advice and the bike given a good once over whilst I get some training in, the comms were great whilst the bike was in great service from a great store in Bristol.
You always do a great job of maintaining my bike at a great price. You never try to sell me anything I don’t need.
Professiona, knowledgable and friendly service. And great bikes!
Absolutely perfect got everything we need and will be returning
Very friendly and helpful advice from the staff.
Range
Expert advice, great bikes, special deals. Bernie was very helpful , setting up bike perfectly for me
Helpful staff, quick delivery.
I received excellent customer service

The service team were friendly and supportive from the off. They listened to what we required and met our service needs full, efficiently and at really good cost (which was a lovely surprise!). We met the mechanic personally and he was incredibly knowledgeable and enthusiastic about bikes, which is what you want in a mechanic. Communication was good throughout.