Customer Testimonials
Excellent service, great value and good comms throughout. I would thorougly recommend.
Excellent service and information Provided.
Great service, knowledgeable staff, fair pricing and superb array of products. Couldn't be more pleased.
Easy to deal with stuff and very helpful person on the phone.
Never had disappointment every time i buy from them.
Wheel build few years ago solid work.
Highly recommend it. Hope they keep the quality the way it was.
Even though my badly maintained bike caused them extra effort, staff were super polite and straightforward.
I enjoyed riding on the downs with my rented mountain bike. No problems with it at all.
Top quality reasonable price good service
I have received excellent service from this shop.
Great staff , friendly, professional and really helpful. Could not ask for more.
Great riding, lovely staff. Not too crowded. I’m surprised no one has a cafe van there. Could do with a few working car chargers.
The bike provided was very good. Technicaly and sizewise. I had a very good day at the tracks on the bike.
Pick-up and return was super simple, just great!
Good first contact by phone - staff member understood exactly what I was looking for (servicing of my neglected full-suspension mountain bike). Work appears to be of good quality after one off-road ride.
Purchased a new mountain bike and had my older one rebuilt by the team. Great service for both including helping me navigate the Bike to Work program. The rebuild on my 2012 Merida XT Bike has it riding as good or better than new. The new Bike was a good price, and they offered a generous discount on the previous year's model Overall I would recommend this shop and the team to anyone looking for a new set of wheels, or repair or rebuild on an older bike.
Easy order with good communication post order - thanks!
Bought through the bike to work scheme, very easy process. Got great recommendations from the staff and very helpful service.
Superb service and support as always.
Friendly and helpful staff
Take me down to the Paradise City
Where the grass is green and the girls are pretty
Take me home (I want you, please, take me home)
Excellent quality product good representation fantastic customer service and communication efficient delivery well informed about product delivery process great.
Courtesy
Excellent customer experience and service with professional and friendly team, my bike feels brand new, thank you! The Trek Team were transparent put the bike on the stand did a quick run through and suggested things that did and didn’t need doing, and voila they set to work and bike is back, an expert job.
Knowledgeable and efficient service from Nick
Great service, very helpful, and high quality products.
Very helpful staff and great after service
Excellent customer service, good range of products. Very friendly staff, not pushy to sell!!
The customer service is amazing. Nothing is too much trouble to ensure customers have exactly what they want.
The staff definitely go above and beyond. It’s a real pleasure shopping in Saddle Safari.
Very helpful
Personalised service from extremely knowledgeable crew
Very friendly staff, quality service (at very short notice) good selection of clothing etc.
And the lovely weimeraner 🐕 behind the counter!
Very friendly service people - quick service
Great range of products and helpful staff!