UK

Customer Testimonials

Report a concern   July 23, 2026 — Rated 10 out of 10 by Neil Crayston Wheelbase Lake District
What do you like about our products and services?

Great range of products and helpful staff!

Report a concern   July 23, 2026 — Rated 10 out of 10 by Julian Etherington Cookson Cycles
What do you like about our products and services?

Excellent service, great value and good comms throughout. I would thorougly recommend.

Report a concern   July 23, 2026 — Rated 10 out of 10 by L.P. Head For The Hills
What do you like about our products and services?

Excellent service and information Provided.

Report a concern   July 23, 2026 — Rated 10 out of 10 by J.B. Joe Daly Cycles
What do you like about our products and services?

Great service, knowledgeable staff, fair pricing and superb array of products. Couldn't be more pleased.

Report a concern   July 23, 2026 — Rated 10 out of 10 by Viktoras Siradze Evolution Cycles
What do you like about our products and services?

Easy to deal with stuff and very helpful person on the phone.
Never had disappointment every time i buy from them.
Wheel build few years ago solid work.

Highly recommend it. Hope they keep the quality the way it was.

Report a concern   July 23, 2026 — Rated 10 out of 10 by T.C. Ridgeway Cycles
What do you like about our products and services?

Even though my badly maintained bike caused them extra effort, staff were super polite and straightforward.

Report a concern   July 23, 2026 — Rated 10 out of 10 by N.J. Mountain Mania Didcot
What do you like about our products and services?

I enjoyed riding on the downs with my rented mountain bike. No problems with it at all.

Report a concern   July 23, 2026 — Rated 10 out of 10 by S.T. Trek Bicycle London Battersea
What do you like about our products and services?

Top quality reasonable price good service

Report a concern   July 23, 2026 — Rated 10 out of 10 by K.S. Trek Bicycle Poole
What do you like about our products and services?

I have received excellent service from this shop.
Great staff , friendly, professional and really helpful. Could not ask for more.

Report a concern   July 23, 2026 — Rated 10 out of 10 by Stefan Pantos Beics Brenin
What do you like about our products and services?

Great riding, lovely staff. Not too crowded. I’m surprised no one has a cafe van there. Could do with a few working car chargers.

Report a concern   July 23, 2026 — Rated 10 out of 10 by Jeroen Mol Beics Brenin
What do you like about our products and services?

The bike provided was very good. Technicaly and sizewise. I had a very good day at the tracks on the bike.
Pick-up and return was super simple, just great!

Report a concern   July 23, 2026 — Rated 10 out of 10 by P.W. Bikes of Inverness
What do you like about our products and services?

Good first contact by phone - staff member understood exactly what I was looking for (servicing of my neglected full-suspension mountain bike). Work appears to be of good quality after one off-road ride.

Report a concern   July 23, 2026 — Rated 10 out of 10 by J.M. Penny Farthing Cycles
What do you like about our products and services?

Purchased a new mountain bike and had my older one rebuilt by the team. Great service for both including helping me navigate the Bike to Work program. The rebuild on my 2012 Merida XT Bike has it riding as good or better than new. The new Bike was a good price, and they offered a generous discount on the previous year's model Overall I would recommend this shop and the team to anyone looking for a new set of wheels, or repair or rebuild on an older bike.

Report a concern   July 23, 2026 — Rated 10 out of 10 by W.P. Trek Bicycle Bath
What do you like about our products and services?

Easy order with good communication post order - thanks!

Report a concern   July 23, 2026 — Rated 10 out of 10 by H.M. Penny Farthing Cycles
What do you like about our products and services?

Bought through the bike to work scheme, very easy process. Got great recommendations from the staff and very helpful service.

Report a concern   July 23, 2026 — Rated 10 out of 10 by John Speakman Ridgeway Cycles
What do you like about our products and services?

Superb service and support as always.

Report a concern   July 23, 2026 — Rated 9 out of 10 by Steve Hockborn Big Bear Bikes
What do you like about our products and services?

Friendly and helpful staff

Report a concern   July 23, 2026 — Rated 10 out of 10 by C.M. Cycles UK Chelmsford
What do you like about our products and services?

Take me down to the Paradise City
Where the grass is green and the girls are pretty
Take me home (I want you, please, take me home)

Report a concern   July 23, 2026 — Rated 10 out of 10 by Haydn Cook Wheelbase Lake District
What do you like about our products and services?

Excellent quality product good representation fantastic customer service and communication efficient delivery well informed about product delivery process great.

Report a concern   July 23, 2026 — Rated 9 out of 10 by M.R. eBike Centre
What do you like about our products and services?

Courtesy

Report a concern   July 23, 2026 — Rated 10 out of 10 by K.Z. Trek Bicycle Bicester
What do you like about our products and services?

Excellent customer experience and service with professional and friendly team, my bike feels brand new, thank you! The Trek Team were transparent put the bike on the stand did a quick run through and suggested things that did and didn’t need doing, and voila they set to work and bike is back, an expert job.

Report a concern   July 23, 2026 — Rated 10 out of 10 by P.B. Primo Cycles
What do you like about our products and services?

Knowledgeable and efficient service from Nick

Report a concern   July 23, 2026 — Rated 9 out of 10 by S.S. Cycle Centre Newcastle
What do you like about our products and services?

Great service, very helpful, and high quality products.

Report a concern   July 23, 2026 — Rated 10 out of 10 by J.H. Wheelworx Bike & Triathlon Store
What do you like about our products and services?

Very helpful staff and great after service

Report a concern   July 23, 2026 — Rated 10 out of 10 by Paula Griffiths Trek Bicycle Shrewsbury
What do you like about our products and services?

Excellent customer service, good range of products. Very friendly staff, not pushy to sell!!

Report a concern   July 23, 2026 — Rated 10 out of 10 by Sara Denman Saddle Safari
What do you like about our products and services?

The customer service is amazing. Nothing is too much trouble to ensure customers have exactly what they want.
The staff definitely go above and beyond. It’s a real pleasure shopping in Saddle Safari.

Report a concern   July 23, 2026 — Rated 10 out of 10 by P.M. Bikeology Wheelworx Naas
What do you like about our products and services?

Very helpful

Report a concern   July 23, 2026 — Rated 10 out of 10 by Paul Mcnamara Wildside Cycles
What do you like about our products and services?

Personalised service from extremely knowledgeable crew

Report a concern   July 23, 2026 — Rated 10 out of 10 by Chris Rayner Beics Brenin
What do you like about our products and services?

Very friendly staff, quality service (at very short notice) good selection of clothing etc.
And the lovely weimeraner 🐕 behind the counter!

Report a concern   July 23, 2026 — Rated 10 out of 10 by T.G. Cycles UK Greenwich
What do you like about our products and services?

Very friendly service people - quick service


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