Customer Testimonials
Excellent products accompanied by staff that are knowledgeable and related
Laurie, John and the entire team were absolutely brilliant. Superb customer service throughout with great knowledge and advice. I wouldn’t hesitate in recommending Trek Bramhall to anyone.
High level of knowledgable service
Great service and communication
These guys go above and beyond. In addition to being really likeable, their before and after sales service is impeccable. Can’t recommend highly enough.
Very friendly helpful team and amazing trails 👍🏽 bikes and equipment spot on 👌🏽
Great staff as all very knowledgeable and helpful. Made the decision of what bike was best for my son easy and straightforward. Would highly recommend, thanks
Great service, great bikes, staff are friendly helpful and knowledgeable
Very helpful and friendly staff..took the time to help me look for a bike to suit me..would definitely recommend
Always amazing service, Dave from the workshop was very helpful
Always welcoming and knowledgeable.
Excellent customer service throughout and real value for money.
Everyone was extremely helpful
Excellent service and products
Knowledgeable of products sold and friendly
Fantastic service very knowledgeable
Very helpful and speedy.
I had taken my bike in to have a minor issue looked at while I was away. It had been booked in for a service at a later date.
When my return was delayed I called and the service was rescheduled completed while I was away and upon collection it looked and felt like a new bike. Excellent service and quality of work. Thank you.
The lady in the shop who helped us was superb!
Kind, knowledgeable, patient and clearly knew her trade. It made the overall experience a pleasure, thank you!
The personal and knowledgeable service.
Friendly, professional, quoted quickly, charged what they quoted and delivered within the time promised….bikes felt as good as new after their first service in 12 years of moderate use. What’s not to like?!
Very experienced and knowledgeable staff.
Good communication and fast seevice
Good quality bikes great customer service
Great service
The correct product arrived quickly, well packaged.
It was good to chat with Rod and others in the shop about the relative merits of Specialized e-bikes a few times over the winter months before deciding to finally buy one now Spring has sprung!
They sorted out a rack for it too and the bike itself rides like a dream,- mind you at a serious price point I guess it should ! Certainly a better option than any car around these ever increasingly congested South east Essex roads.
Reliable, friendly quick service from the workshop team who are my go-to for bigger jobs or full overhauls. never shopped there for a bike as I buy 2nd hand but they all look very nice....
Great service, great product knowledge always able to find the right product that suits my needs.
The bike fit has transformed my new bike. It is so much more comfortable than before.
Personal service knowledgeable staff