UK

Customer Testimonials

Report a concern   August 10, 2026 — Rated 10 out of 10 by Gordon Randall Maison du Velo
What do you like about our products and services?

Great work by the team to upgrade the group set to by bike .... Highly recommend them !

Report a concern   August 10, 2026 — Rated 10 out of 10 by A.N. Cycle Centre Newcastle
What do you like about our products and services?

Effective

Report a concern   August 10, 2026 — Rated 10 out of 10 by C.J. Gary's Cycles
What do you like about our products and services?

Gave good advice on suggested alternatives to the original bike I enquired about.
Quick to respond
Efficient delivery to Cork

Report a concern   August 10, 2026 — Rated 10 out of 10 by N.D. Revolve Bike Shop
What do you like about our products and services?

Very professional and staff friendly

Report a concern   August 10, 2026 — Rated 10 out of 10 by Jake Platt Cookson Cycles
What do you like about our products and services?

Brilliant experience with the team at Cookson's cycle's. I ordered a new bike online on the Wednesday afternoon and it was built and ready for collection by Friday morning. After an issue with my seat post I showed up in store to ask for their help and within a couple of hours it was fixed. I also received some great advice and help from the team about my bike set up and I'm looking forward to booking in with the team for a bike fitting soon. I would highly recommend purchasing through Cooksons cycles, not only for their fast turnaround and quality bikes, but for their aftercare and customer support which follows if you require it.

Report a concern   August 10, 2026 — Rated 9 out of 10 by B.S. Beics Brenin
What do you like about our products and services?

Rental bikes is good condition, good trailsaccess and advice.

Report a concern   August 10, 2026 — Rated 10 out of 10 by I.M. Clifden Bike Shop
What do you like about our products and services?

friendly, professional and prompt. nice people who do a great job for you. thank you

Report a concern   August 10, 2026 — Rated 9 out of 10 by B.S. Beics Brenin
What do you like about our products and services?

Great service & good bikes. I love the routes.

Report a concern   August 10, 2026 — Rated 10 out of 10 by G.O. Summit Cycles
What do you like about our products and services?

Knowledable and helpful staff. Great products in shop, everything you could need form a bike shop

Report a concern   August 10, 2026 — Rated 10 out of 10 by Stephen Kelly Wheelbase Ilkley - West Yorkshire
What do you like about our products and services?

Great service at a good price

Report a concern   August 10, 2026 — Rated 10 out of 10 by S.F. eBike Centre
What do you like about our products and services?

Friendly and helpful

Report a concern   August 10, 2026 — Rated 10 out of 10 by Clive Calvert Wheelbase Lake District
What do you like about our products and services?

Very helpful friendly staff that really knows their stuff and can explain it really well even to a novice but not over doing it so the product can speak for itself especially when it's at a high level price point. I'm loving my new bike and still can't believe how much lighter it is over my old ebike.

Report a concern   August 9, 2026 — Rated 10 out of 10 by C.H. OE Bikes
What do you like about our products and services?

Sells quality bikes and services bike very fast

Report a concern   August 9, 2026 — Rated 10 out of 10 by Rachel Blair Summit Cycles
What do you like about our products and services?

Fantastic service from stay to finish. Great communication with excellent service. Diolch Summit Cycles.

Report a concern   August 9, 2026 — Rated 10 out of 10 by P.R. Trek Bicycle Bicester
What do you like about our products and services?

Great customer service! Happy to spend time checking my bike over . Very welcoming🙏

Report a concern   August 9, 2026 — Rated 10 out of 10 by S.H. Trek Bicycle Poole
What do you like about our products and services?

Professional, knowledgeable and friendly

Report a concern   August 9, 2026 — Rated 10 out of 10 by R.B. Amped E-Motion Cycles Ltd
What do you like about our products and services?

A nice choice of e bikes and accessories

Report a concern   August 9, 2026 — Rated 9 out of 10 by S.T. Mountain Mania Tring
What do you like about our products and services?

Useful, polite, reasonably priced and flexible.

Report a concern   August 9, 2026 — Rated 10 out of 10 by P.C. Trek Bicycle Bracknell
What do you like about our products and services?

Everyone at Trek is really friendly, clearly passionate about cycling, very knowledgeable and keen to help their customers find the right solution for them. They don't try to "hard sell" anything - they genuinely want to help and are happy to answer questions in a straightforward and non-patronising way.

Report a concern   August 9, 2026 — Rated 10 out of 10 by D.T. Trek Bicycle St. Albans
What do you like about our products and services?

Reliability.

Report a concern   August 9, 2026 — Rated 10 out of 10 by A.H. Mourne Cycles
What do you like about our products and services?

Excellent customer service off the Highest Standard

Report a concern   August 9, 2026 — Rated 10 out of 10 by A.Y. Proper Bike Shop
What do you like about our products and services?

Very friendly and helpful.
Could ask any questions and they would advise me the best way for me to sort it out.

Report a concern   August 9, 2026 — Rated 10 out of 10 by Robin HolmesSmith Rides on Air Cycles
What do you like about our products and services?

well trained friendly staff who know their product, always a pleasure

Report a concern   August 9, 2026 — Rated 10 out of 10 by J.H. Veloline
What do you like about our products and services?

Knowledgable and friendly staff.

Report a concern   August 9, 2026 — Rated 10 out of 10 by Phill Beale Nevis Cycles
What do you like about our products and services?

Knowledgeable staff who make every effort to do the best job and not try and sell you something you don’t need. Great service!

Report a concern   August 9, 2026 — Rated 10 out of 10 by Iain Rivers Ridgeway Cycles
What do you like about our products and services?

Nice people in the shop. happy to help

Report a concern   August 9, 2026 — Rated 10 out of 10 by L.M. Joe Daly Cycles
What do you like about our products and services?

Really helpful and kind staff. Great experience, thank you!

Report a concern   August 9, 2026 — Rated 10 out of 10 by Pete Laing Bay Cycles
What do you like about our products and services?

Friendly , efficient & knowledgeable service

Report a concern   August 9, 2026 — Rated 10 out of 10 by T.B. Mourne Cycles
What do you like about our products and services?

Customer service products What's not to like

Report a concern   August 9, 2026 — Rated 10 out of 10 by R.C. Trek Bicycle Poole
What do you like about our products and services?

The service was very good and friendly. Kept me informed and answered all questions without trying to make me feel stupid. Overall good experience. Keep doing what you're doing.


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