UK

Customer Testimonials

Report a concern   October 7, 2026 — Rated 10 out of 10 by J.R. Joe Daly Cycles
What do you like about our products and services?

As usual, super bike service! And fast as well.

Report a concern   October 7, 2026 — Rated 10 out of 10 by P.C. Wheelbase Lake District
What do you like about our products and services?

Good stock availability. Efficient delivery and excellent value for money

Report a concern   October 7, 2026 — Rated 10 out of 10 by Ged Hunter Wheelbase Lake District
What do you like about our products and services?

Ordered and paid for the bike, a few emails back and to with Customer care to arrange some extras.
When I arrived the bike wasn’t ready with the extras.
But up stepped JAMES he was fantastic, turned it around and added some good advice. Changed the tyres put on the mudguards built the rack.
He was BRILLIANT, it put me back a few hours as I was cycling back to Kent, so I only got to Glasson dock on my Canal trip.
Thank you JAMES for saving the situation.

Report a concern   October 7, 2026 — Rated 10 out of 10 by D.F. Wheelbase Lake District
What do you like about our products and services?

Great value bike and good service.

Report a concern   October 7, 2026 — Rated 10 out of 10 by Tony Shepherd Nevis Cycles
What do you like about our products and services?

Friendly and knowledgable staff with a good range of products.

Report a concern   October 7, 2026 — Rated 10 out of 10 by M.C. Joe Daly Cycles
What do you like about our products and services?

great place to buy a bike

Report a concern   October 7, 2026 — Rated 9 out of 10 by E.E. Wheelbase Lake District
What do you like about our products and services?

Just had my Cannondale Topstone Carbon 4 freehub replaced, faulty after 6month light Road use, less than 600mile.
Wheelbase replaced hub taking about 10d, bike ran well today - a lot quieter, thanks.

Report a concern   October 7, 2026 — Rated 10 out of 10 by E.M. Mourne Cycles
What do you like about our products and services?

Good range of products and serves are good

Report a concern   October 7, 2026 — Rated 10 out of 10 by D.W. Head For The Hills
What do you like about our products and services?

Personalised service that understand what the customer needs are. Timely workshop with good mechanics that will get your bike back up and running to continue having fun. Good loyalty rewards. Good range of equipment in store too.

Report a concern   October 7, 2026 — Rated 10 out of 10 by Dani Collban Cycles UK Greenwich
What do you like about our products and services?

Super friendly staff that know their stuff about bikes!

Report a concern   October 7, 2026 — Rated 10 out of 10 by L.H. County Cycles Ltd
What do you like about our products and services?

Friendly team who offered great advice!

Report a concern   October 7, 2026 — Rated 10 out of 10 by R.S. Wheelworx Bike & Triathlon Store
What do you like about our products and services?

Good service great selection of bikes foe all needs.

Report a concern   October 7, 2026 — Rated 10 out of 10 by H.D. Bikeology Wheelworx Naas
What do you like about our products and services?

Raaz and the staff create a sense of a cycle club where the craic is good, the service excellent, where cyclists find a welcome.....

Report a concern   October 7, 2026 — Rated 10 out of 10 by C.P. Pedal Power Loughborough Ltd
What do you like about our products and services?

Friendly and skilled service, and would use again

Report a concern   October 7, 2026 — Rated 9 out of 10 by S.N. Wheelworx Bike & Triathlon Store
What do you like about our products and services?

Friendly, informed staff. They are always able to help when required

Report a concern   October 7, 2026 — Rated 10 out of 10 by K.W. The Cycle Studio - Redditch
What do you like about our products and services?

chaps in shop fixed a few problems on my trek madone 9 , very happy

Report a concern   October 7, 2026 — Rated 10 out of 10 by J.S. Cycle-Ops
What do you like about our products and services?

Great service, easy to talk to. Well informed and explain things well.

Report a concern   October 7, 2026 — Rated 10 out of 10 by jane james Wheelbase Lake District
What do you like about our products and services?

You had the headphones my son wanted . Easy to order and deliver to a different address. Good price and introducing discount

Report a concern   October 7, 2026 — Rated 10 out of 10 by Neil Armitage Cheltenham Cycles
What do you like about our products and services?

Great service from knowledgeable and helpful staff.

Report a concern   October 7, 2026 — Rated 10 out of 10 by L.O. Wheelbase Lake District
What do you like about our products and services?

Great service and delivery

Report a concern   October 7, 2026 — Rated 10 out of 10 by J.C. Saddle Safari
What do you like about our products and services?

Friendly, responsive, knowledgeable people and prompt service.

Report a concern   October 7, 2026 — Rated 10 out of 10 by R.H. Wheelworx Bike & Triathlon Store Charlestown
What do you like about our products and services?

We had trek. Verve e bike in for service in the charlestown branch. The service was first class and there was battery charger fault
That
was replaced free of charge
So big thank you to mechanic and to Louise

Report a concern   October 7, 2026 — Rated 10 out of 10 by kristina mcmanus Wheelbase Lake District
What do you like about our products and services?

Ordered online and had it delivered last Thursday. The setup out of the box was painless, and it rode perfectly on my first couple of outings over the weekend. Great experience all around!

Report a concern   October 7, 2026 — Rated 10 out of 10 by D.D. Wheelbase Lake District
What do you like about our products and services?

High quality and reliability

Report a concern   October 7, 2026 — Rated 9 out of 10 by D.B. Wheelbase Lake District
What do you like about our products and services?

Genuine expert & professional level of service, with regard to purchase & after sales, etc.

However be aware of geographical distances concerning after sales maintenance & servicing of your cycle(s)

Report a concern   October 7, 2026 — Rated 10 out of 10 by Brian Oakley Trek Bicycle Shrewsbury
What do you like about our products and services?

Excellent service

Report a concern   October 7, 2026 — Rated 10 out of 10 by P.B. Trek Bicycle London Battersea
What do you like about our products and services?

Good bikes, helpful staff.

Report a concern   October 7, 2026 — Rated 10 out of 10 by A.P. C & N Cycles
What do you like about our products and services?

Great fast friendly service

Report a concern   October 7, 2026 — Rated 10 out of 10 by C.M. Joe Daly Cycles
What do you like about our products and services?

Louise was fantastic - so friendly. helpful, knowledgeable and brilliant at engaging in conversation with my 7 year old who again, loved his experience of getting a new bike. Thank you so much.

Report a concern   October 7, 2026 — Rated 9 out of 10 by M.P. Wheelbase Lake District
What do you like about our products and services?

Prompt and friendly service


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