Customer Testimonials
Great staff
Friendly and helpful staff
Friendly, knowledgeable staff, with some very competitive offers on items available in store. Unlike most other bike shops, K was able to simply walk in and drop off my bike, where most LBS require a booking to be made several weeks ahead.
Quick and very professional.
Speedy organisation of delivery arranged within 3 hours of placing an order, which occurred just after midnight
Helpful and courteous with wide range of products
Staff extremely helpful and accommodating really knowledgeable and friendly at the same time
Highly recommend.
Top service as usual
The shop has a great vibe, best staff i have ever met in retail.
Service is top class. Really costumer focused
Literally the most helpful friendly and organised bike shop I’ve used!
Knowledgeable staff
Staff are very helpful and have been every time I visit. Nothing is a hassle and they don’t pressure you . Good honest staff
Happy customer
As usual, excellent service and good value
Excellent service from the workshop
Proper Bike Shop are trustworthy and reliable, they will only do what your bike needs and do it to a high standard, I wouldn't take my bikes anywhere else!
Excellent technical knowledge from Liam in the workshop.
Friendly engagement from all staff.
County Cycles has always provided excellent and friendly service. You always know that they have the answer to whatever issue you have with your bike. County Cycles staff have the depth and exacting knowledge to make that you get the best possible performance from your bike.
I appreciate the fact that I can bring my bike it when something has gone wrong and that the staff at wheelbase treat me as an equal.
I purchased a trek e bike from C&N Cycles in 2024, and I have been delighted with it! This year I took it in for a service, and it came back lake new, plus lots of useful data on my usage which was a bonus. The staff are very friendly and helpful and know their stuff.
I found all staff very helpful. I had 3 visits and multiple trial cycles before I made my decision. The staff couldn’t have been friendlier.
Also they put my old mudguards and stand on the new bike.
Always extremely helpful and very high quality work
Support, staff, and product availability are marvellous.
Quick, obliging and efficient
Brilliant customer service, really happy with my bike. Highly recommend!
The service is excellent and every staff member seems both friendly and knowledgeable. Dave in particular has been great with everything related to the cargo bike.
Wonderful service, very knowledgeable staff, reasonable prices. Thank you!
Excellent customer service
The staff mostly. Everyone is super helpful. They all go beyond expectation.
James is first class when it comes to service. The new Sidas insole is the best yet.