Customer Testimonials
The bike I purchased arrived when promised and was in perfect condition.
Professionally built. Thank you.
Good choice of products, easy ordering and quick delivery of some Nukeproof pedal pins.
Great shop friendly staff
Efficient service and very good product range.
Good selection and excellent customer service from the team
Very good range
Always excellent service with a fast turn around.
The staff were helpful and pleasant. They resolved the derailleur issue quickly.
Friendly and efficient
Excellent service and products
The staff are super friendly, helpful and very knowledgeable about cycling as they are cyclist’s themselves.
Quality. Friendly. Knowledgable.
Very professional set up.Great communication and service.
Products are always up to date and advice freely given regarding all products by knowledgable and friendly staff.
Great bikes and helpful staff - we’ll be back
Very helpful and knowledgeable.
Communication was excellent and work completed was to a very high standard.
Very personal service, and when I left with my bike, it was road ready with good explanation of everything. Adding my extra gadgets on was no trouble for them.
The team are committed to great customer service. Everyone is very knowledgeable. It would great to have a customer loyalty scheme. I like the shop layout as it makes me want me to purchase a new bike.
Excellent professional service from friendly knowledgeable staff. Bought from Trek before and will again.
Friendly service.
Excellent Quality and Service. Nothing is too much trouble. The key to getting the right bike is advice. This was shown in the right way.
I can well recommend this shop and its team for that.
Excellent friendly service with plenty of advice & patience. Delivered on time. Bike well built. Would highly recommend. Second bike purchased from Big Bear & standard of service never dropped
Very friendly and engaging, they were happy to
Price match and had the item I wanted in stock.
Friendly, knowledgeable service. In very quick time.
Great service, friendliness and knowledge from Conor and the other man working on the desk, will definitely recommend to my colleagues that wheelworx monread is the place to go
All
Been going to this shop for years. They've always done a great job. Last time I was in I took a wheel in for a rebuild. Decided with their help that it probably wasn't worth doing. They helped find a used pair (based on my budget) that were in great condition, fixed them up with new tyres and sold them for a very fair price. All in all, great service and kept me up to date throughout the whole process. Would certainly recommend.
Very good product, and service
We recently bought two bikes from Trek Milton Keynes, and the entire experience was fantastic from start to finish—largely thanks to Dawid.
He was exceptionally knowledgeable, patient, and took the time to make sure both bikes were properly fitted and perfectly suited to what we needed. He answered all our questions without any pressure, making the process smooth and enjoyable.
If you're heading to Trek, ask for Dawid—his top-tier customer service and expertise made all the difference!
Prompt and well informed service