Customer Testimonials
Always helpful and some temptingly great bikes on show!
After weeks of looking for a bike on eBay we thought we would just pop in for a quick look. The staff were very helpful without being pushy and helped me find a bike to suit my needs, ex demo and a real bargain. Thank you guys, I’d definitely recommend going on for advice 👍
It is a good service
from richard
Friendly, knowledgeable customer service
We didn’t just want a bike - we wanted the advice and service with it as well. Cycles UK Maidstone certainly provided everything we needed.
Quick service in changing my broken mudguard
Excellent service at good prices.
Great service and really friendly people, always willing to help.
Amazing service from Trek Bracknell, as always. Thanks guys.
Clear communication on what the service will involve and price.
Such a friendly and knowledgable team. So helpful when getting my cycle to work scheme bike. Thanks so much
The team is extremely customer-focused and always willing to answer questions and provide support. I observed this consistently during all of my visits. They offered expert advice that helped me make an informed decision about my cycle choice, and their recommendations were later echoed by another specialist, which confirmed their validity.
In summary, if you’re new to cycling and looking for the right guidance, I would highly recommend going to them.
Always great to deal with James and the entire crew at Veloline.
I recently visited Saddle Safari Bike Shop for a full bike service and the experience was exceptional from start to finish. The technical knowledge on display was first-class, the standard of workmanship was impeccable, and the overall level of service set a very high bar. What stood out most was the genuine friendliness paired with true professionalism and clearly driven by pride in their craft. This is how specialist retail should be done. Highly recommended.
Very frendly and helpfull
Good range of bikes and products at the right price. I like Trek bikes so a natural choice. I'd much rather give my money to a local shop than faceless websites. I recently had first service at Cycle Centre at experience was great
Knowledgeable, friendly staff.
Popped in with regards to some shock hardware, chap who dealt with my enquiry was spot on! Spent a good amount of time solving my issue and ordered up my parts. Couldn’t of been happier with the outcome
Thank you
Always have the products needed and if not stocked then it’s ordered and arrives quickly. Always a great and friendly service and full of the right advise. The best shop mountain bike shop in Eastbourne
The gentleman that served us was excellent very helpful and knowledgeable couldn’t have asked for better
Excellent service from highly knowledgable staff.
Responsive, knowledgable and friendly. Adam and James at the Maidstone branch resurrected my Brompton electric and then serviced it to bring it black to like new. Great in store discussion when I picked it up. A great team and a great service.
Complete range of cycles, parta, advice and servicing all in one place all in a small town that is gradually being subsummed by bling, junk, nail bars, haridressers and expensive restaurants and coffee houses
Knowledgeable and friendly staff and reasonable prices
Very personable and knowledgeable staff, quick service.
Good products and great service
Always helpful and knowledgeable advice.
Very knowledgeable, helpful and experienced staff that know their products and are able to exercise good customer skills.
Helpful & if what I want isn't in stock, Yas is happy to order it.
Excellent service, knowledgeable & not pushy