Customer Testimonials
Product knowledge is 1st class. Great customer service
Very friendly
Very quick delivery and managed a query on the order expertly.
Great friendly service and really friendly and supportive staff. Know their stuff in and out around all bikes and very willing to help you with any customer queries. Highly recommend bikes of inverness to all.
Great sevice all round
The bikes I have purchased from the Ebike Centre have always been of good quality and well presented on collection. Their back-up services are always first class.
Personal treatment
Knowledgeable staff.
Honest treatment ie no added costs etc
Speedy delivery. Good communication
I like to shop local, but also it is nice to get advice from knowledgeable staff. Customer service & friendly staff are a big plus. Also, importantly, quality bikes and follow up service
Reliable, expert, reasonable prices
Amazing group of people, guy running the road bike shop is very good, good customer service
The service was excellent today, helpful and polite.
The skills were very impressive.
I recommend you get all your work done there.
My wife purchased a Trek FX Sport last year and I was really impressed with the St Albans Trek store. The team were always very welcoming and happy to answer and questions or address and tweaks to my wife's bike when she popped in. So following a pre-purchase bike fit I was happy that it identified the Checkpoint SLR 6 as one of the most suitable bikes for my requirements. So far, (and it is early days) the bike seems great and I am happy that I have access to and support from my local Trek team should I need it. In particular, a special mention for Alex at the St Albans store. He was a real help to me in speccing the bike, he kept me updated on delivery and was happy to make any tweaks or adjustments I needed. He's a great ambassador for Trek.
Sound, helpful staff - the salt of the earth type! Nice collection of Trek bikes and all the accessories you might need.
Customer Service is Awesome. James, Toby, Matt, Gregg, Luke, Dave and the Team Always have time for me. I am quite “particular and passionate” about my Cycling.🙂👍
Keep up the great work.
Thanks,
Gareth.
Very good range of products at good prices,
Staff are very helpful and knowledgeable.
Great Service
Excellent service as ever. Easy to get bike booked in and repair was handled extremely efficiently.
Top quality advice and friendly team.
Fantastic service when purchasing parts for my daughter’s bike and then also when enquiring about a mountain bike for myself. Took the time to explain various bikes and which would suit best, allowing to try out various sizes. Very knowledgeable and helpful.
Speedy turnaround on my bike service. Great communication and friendly knowledgeable staff. All round excellent and professional - thank you.
Very knowledgeable and great service possibly the best bike shop I’ve visited
Friendly helpful prompt attention to my grandsons bike seen and repaired within 48hrs …thank you
Very helpful when enquiring about accessories for my bike
Chris and the team at Trek Edinburgh were great, very knowledgeable and helpful and would use again for any future purchases
Great service, very knowledgable staff.
Very friendly and they know there stuff about bikes. Products are first class.
Nothing is to much trouble excellent customer service.
Always give top level service, we have recommended the team to several people now who have been and bought bikes, well done all at Big Bear bikes and keep up the good work.
Excellent selection of products and always a fantastic service. I always feel welcome and, more importantly, tourist confident in their work and advice.
Nice, helpful staff