Customer Testimonials
Excellent staff who have good product knowledge and technical skills, I would recommend them to anyone
Very happy with the service nice people to deal with good service would use again thank you wheelbase Darlington
Super helpful in assisting with a new wheelset!!
Bought my bike in for a service and when I picked it up my bike looked new. A super job thank you.
Always helpful and friendly team with an expansive knowledge. Good selection of kit available and if they don't have what you want, they'll get it for you.
I liked the down to earth, no nonsense, friendly advice from Nick. He seems realistic and reliable, friendly and kind. The shop is very nicely laid out and well equipped. The location is very pleasant as well.
All ways very helpful
Excellent and fast service.
Great quality products, quick service and very friendly staff.
Absolutely amazing service! Highly recommend Rob and his team to anyone who’s looking for a bike purchase or repair.
excellent customer service
Variety of products
Competence and friendliness of staff
Good service
Great service from John, very helpful, good price and easy to test ride before buying.
great service with knowledgeable and helpful staff - Alex is an asset to you!
Spot on. Regular updates and was able to track delivery of bike via useful app.
The service was carried out and on collection advised what expect following the repair and all is as advised, thank you
Quick and efficient service.
Quality products, very prompt dispatch of order!!
Next day delivery
Great service, communication and price.
The people. Known Paul for 20+ years! The beard has grown over those years 🤣🤣
Friendly atmosphere. Knowledgeable about bikes available. Reassuring servicing available and print out of what has been done.
Excellent customer service
Great communication to keep you uptodated
when bike is in for a service
Good value
Service is efficient and very correct.
Only a rental after visiting previously to discuss eMTB's, but enthusiasm and willingness to help was infectious when you're on the verge of buying. Unfortunately they don't stick Cube which I wanted to buy, else I'd have happily bought from them also.
Very prompt attention to problem with bike and exceptionally reasonable cost
Staff superb, great communication, helpful
everybody is so helpful, and on the few occasions they do not no an answer to a question they find somebody who does. keep up the good work!!

New staff and very professional exactly what’s needed as bikes are becoming more technical