UK

Customer Testimonials

Report a concern   February 9, 2026 — Rated 10 out of 10 by P.T. Proper Bike Shop
What do you like about our products and services?

Good range of products, friendly expert advice, lovely environment.

Report a concern   February 9, 2026 — Rated 10 out of 10 by D.C. Trek Bicycle St. Albans
What do you like about our products and services?

Very knowledgeable and helpful. Even though I turned up half an hour before closing they still found time to have a look at my bike and give me advice.
The store is 90 miles from where I live but worth the journey for the service I receive

Report a concern   February 9, 2026 — Rated 10 out of 10 by V.S. Trek Bicycle Bicester
What do you like about our products and services?

The service I received in the Bicester store

Report a concern   February 9, 2026 — Rated 10 out of 10 by B.H. Veloline
What do you like about our products and services?

I had great service from James. He reached out after I posted on a random forum asking for buying advice and offered for me to pop in and try some different size bikes on my radar.. Once I decided he put a cracking deal together for me with no pressure at all until I was happy to proceed.

Report a concern   February 9, 2026 — Rated 10 out of 10 by N.B. Primo Cycles
What do you like about our products and services?

Very helpful and friendly staff. Definitely recommend them.

Report a concern   February 9, 2026 — Rated 10 out of 10 by J.K. Clifden Bike Shop
What do you like about our products and services?

service brillant and quick

Report a concern   February 9, 2026 — Rated 10 out of 10 by Paul Clarke Beyond Bikes
What do you like about our products and services?

Nick offered great customer care and very knowledgeable. Highly recommend

Report a concern   February 9, 2026 — Rated 10 out of 10 by L.R. Mountain Mania Tring
What do you like about our products and services?

Alex was super helpful throughout the process of buying our son's bike. Many thanks

Report a concern   February 9, 2026 — Rated 10 out of 10 by D.M. Summit Cycles
What do you like about our products and services?

Bought a jacket in the sale. Great quality, great price. Friendly and helpful staff. Highly recommended.

Report a concern   February 9, 2026 — Rated 10 out of 10 by L.V. Cycles UK Chelmsford
What do you like about our products and services?

So informative and helpful and friendly

Report a concern   February 9, 2026 — Rated 10 out of 10 by L.H. Bikeology Wheelworx Naas
What do you like about our products and services?

Great service thanks

Report a concern   February 9, 2026 — Rated 10 out of 10 by Jess FiorBerry Nevis Cycles
What do you like about our products and services?

Service was great, the team were all really helpful and I am very pleased with the bike that I purchased. Would recommend to others.

Report a concern   February 9, 2026 — Rated 10 out of 10 by G.R. Alf Jones Cycles
What do you like about our products and services?

Great range of products and brands. One of best shops I've been to it terms of range and in stock items

Report a concern   February 9, 2026 — Rated 10 out of 10 by M.M. Cycle Centre Newcastle
What do you like about our products and services?

Knowledgeable, personal service!

Report a concern   February 9, 2026 — Rated 10 out of 10 by S.W. Bikes of Inverness
What do you like about our products and services?

I have been a customer since 2019. Four bikes on and many services later they are the only bike shop I use.
I travel a 100 mile round trip for their cycling services, hopefully will continue to do so. I cannot fault their work or advice when I have asked for any.

Report a concern   February 9, 2026 — Rated 10 out of 10 by Richard Davies County Cycles Ltd
What do you like about our products and services?

Very friendly and helpful Good knowledge of products.

Report a concern   February 9, 2026 — Rated 10 out of 10 by J.K. Wheelworx Bike & Triathlon Store
What do you like about our products and services?

Great service and good range of products

Report a concern   February 9, 2026 — Rated 10 out of 10 by N.C. Mountain Mania Didcot
What do you like about our products and services?

Always really helpful and offering additional suggestions without being pushy. Always happy with the service and my bike always works a lot better after a visit.

Report a concern   February 9, 2026 — Rated 10 out of 10 by Jim Gardner The Edge Cycleworks
What do you like about our products and services?

Great shop very friendly staff who do everything to help.. I will not use any other cycle shop.

Report a concern   February 9, 2026 — Rated 10 out of 10 by Stuart Bird Alf Jones Cycles
What do you like about our products and services?

Top marks as always. Had a problem with my back wheel, mechanic looked at it and advised the free hub was gone and needed new wheel. Offered to source one but I chose to buy a new wheel set elsewhere. Wasn't even going to charge me for the work. Friendly and helpful staff

Report a concern   February 9, 2026 — Rated 10 out of 10 by Barra Liddy Beics Brenin
What do you like about our products and services?

Quick turn around, given clear expectations, expertly serviced my wife’s bike and friendly staff. Thanks guys!

Report a concern   February 9, 2026 — Rated 10 out of 10 by A.T.S. Trek Bicycle Bath
What do you like about our products and services?

Informative and non-pushy staff. Helped me buy the perfect bike for my needs and budget.

Report a concern   February 9, 2026 — Rated 10 out of 10 by Paul Patterson Big Bear Bikes
What do you like about our products and services?

Excellent service from start to finish. Took time out to show me various options and ensured I had a thorough test ride. No pressure sale and looked to give the upcoming discount early. Once product arrived took time to run through everything to ensure I knew what I was doing and how to operate the various functions, etc. Will be back, top notch product selection and great customer service.

Report a concern   February 9, 2026 — Rated 10 out of 10 by C.B. Roots Cycles Ltd
What do you like about our products and services?

friendly and very competent staff

Report a concern   February 9, 2026 — Rated 10 out of 10 by H.G. Veloline
What do you like about our products and services?

Brought my bike in for a headset replacement (with the new part) and the work was completed in super quick time in no-fuss fashion. Thanks to the team, always a pleasure to deal with.

Report a concern   February 9, 2026 — Rated 10 out of 10 by A.W. Beyond Bikes
What do you like about our products and services?

Amazing people

Report a concern   February 9, 2026 — Rated 10 out of 10 by Jeff BrettSmith Cycles UK Maidstone
What do you like about our products and services?

They were really helpful with what I needed to get and explain what the best products i needed for my bike

Report a concern   February 9, 2026 — Rated 10 out of 10 by Christopher Brown Wheelbase Ilkley - West Yorkshire
What do you like about our products and services?

The efficiency of the staff and mechanics. They always have time to discuss a problem or offer advice. Work on your bike is always done on time. Very happy with the service I receive.

Report a concern   February 9, 2026 — Rated 10 out of 10 by L.P. Saddle Safari
What do you like about our products and services?

The service was great. I needed advice on certain products and they directed me to products that was suited for me to buy. Very helpful staff.

Report a concern   February 9, 2026 — Rated 10 out of 10 by T.S. Trek Bicycle Bicester
What do you like about our products and services?

Service was informed, professional and friendly. Love my new Trex RSL Raod Shoes!


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