Customer Testimonials
Excellent service
Good bikes, helpful staff.
Great fast friendly service
Louise was fantastic - so friendly. helpful, knowledgeable and brilliant at engaging in conversation with my 7 year old who again, loved his experience of getting a new bike. Thank you so much.
Prompt and friendly service
Friendly helpful service at a reasonable price
Great service from start to finish - thanks Luke
Fitted me in the same day.
Removed a stuck UDH (drilling and press required!), replaced and gears re-indexed in 15 minutes
Friendly and accessible
All staff very efficient and helpful.
Excellent quick professional service. Thank you Jake
Helpful and friendly service
Great service and a trusted company/business
Great service
Friendly and professional service with fair pricing.
Can’t fault them , I asked for a specific part for my bike which the lads sourced and ordered there and then . The part was fitted and I had my bike back for the weekend too . Fast service knowledgable lads . Would highly recommend.
I was after a particular bike, I'd done all my research, but then found that nobody had it in stock in my size. I contacted a number of shops, they all just said that the distributor was out of stock too and that was that. Only Alf Jones cycles spoke to the EU distributor and managed to source me what I wanted. They kept me filled in about the order at all stages too.
So pleased how your team looked after me ,friendly team ,very helpful ,,so happy will use again and have praised to other people
Prompt, explained what they would do, possibility of what might need doing. Next day work completed on child's bike brakes.
Nice people. Great advice. And they don't take the mickey on price. Superb!
Super friendly staff and all extremely pleased to help and advise.
Parking is a bonus and there is a coffee shop nearly next door.
Fast, friendly, reasonably priced as always :-)
Although they were busy, I was told to bring my bike in to assess what was needed. They fixed it there and then
Helped me out with an issue that I had the same day that I phoned. Would recommend and use again. Thanks
The Merida Silex I bought was a high spec bike at a very decent price. The staff were very helpful and knowledgeable.
Our electric bike is excellent quality and design. Staff in shop was very helpful and accommodating.
I had a positive experience taking my bike form service. Good communication and knowledgeable advice.
Excellent state of art cutting edge support and advice
Excellent customer service with brilliant knowledge of all products and services. Best in class.
Genuine expert & professional level of service, with regard to purchase & after sales, etc.
However be aware of geographical distances concerning after sales maintenance & servicing of your cycle(s)