UK

Customer Testimonials

Report a concern   February 2, 2026 — Rated 10 out of 10 by S.S. Trek Bicycle London Battersea
What do you like about our products and services?

The tentative staff, the product speak for themselves but staff and customer care is why I choose this store. i live in Redhill, I purchased a bike

Report a concern   February 2, 2026 — Rated 10 out of 10 by S.N. Rides on Air Cycles
What do you like about our products and services?

Great service, helpful and non-judgemental (I don't know much about bike maintenance!)

Report a concern   February 2, 2026 — Rated 10 out of 10 by Chris Evans Cycles UK Greenwich
What do you like about our products and services?

Took 2 tyres in for puncture repair and the guy couldn’t have been more helpful. Both tyres repaired in an hour. I also asked about service options which he explained very well. Will definitely use for this and would recommend to others.

Report a concern   February 2, 2026 — Rated 10 out of 10 by E.W. Cycle Technology
What do you like about our products and services?

Great products with great advice and service from the team at Cycle Technology. Highly recommended.

Report a concern   February 2, 2026 — Rated 10 out of 10 by Rick Ainley Big Bear Bikes
What do you like about our products and services?

I was offered a good solution, the mechanics team completed the job quickly and I was informed straight away. The work was a great price and I am extremely happy with the repair. Front derailleur now works better than it ever has and I can action it with my bad wrist. I could not before I took the bike to Big Bear

Report a concern   February 2, 2026 — Rated 10 out of 10 by Tim Rowson Cycleshack Lewes Ltd
What do you like about our products and services?

Friendly and efficient. Transparent with costs etc.

Report a concern   February 2, 2026 — Rated 10 out of 10 by Nik Mason Big Bear Bikes
What do you like about our products and services?

Excellent service from the shop. Bought a bike for our son and Alistair was extremely helpful and just a really pleasant person to deal with. Highly recommended!

Report a concern   February 2, 2026 — Rated 10 out of 10 by J.C. Wheelbase Lake District
What do you like about our products and services?

I ordered a new bike and the communications from Wheebase were great. On new bike day, Harry helped me test ride the bike before making the purchase a positive pleasure; as it should be. The whole event was a grand day out.

Report a concern   February 1, 2026 — Rated 10 out of 10 by Nigel Williams Beics Brenin
What do you like about our products and services?

Excellent service once again

Report a concern   February 1, 2026 — Rated 10 out of 10 by G.M. Veloline
What do you like about our products and services?

Very responsive, quality bikes, services and products.

Report a concern   February 1, 2026 — Rated 10 out of 10 by B.G. Primo Cycles
What do you like about our products and services?

Ben and the team at Primo Cycles are always professional, communicate very well throughout the service, act with integrity and honesty and seriously know how to set up a bike.
Highly recommend to everyone looking for a new bike, a service or a bike fitting.

Report a concern   February 1, 2026 — Rated 10 out of 10 by C.R. Rides on Air Cycles
What do you like about our products and services?

Excellent advice and availability

Report a concern   February 1, 2026 — Rated 10 out of 10 by A.L. Beyond Bikes
What do you like about our products and services?

Help fitting pedal clips and shoes.
Chat with assistant about his MTB

Report a concern   February 1, 2026 — Rated 10 out of 10 by Andrew Fowler Big Bear Bikes
What do you like about our products and services?

Helpful and friendly staff ,shop has a very good stock of products 👍

Report a concern   February 1, 2026 — Rated 10 out of 10 by M.L. Primo Cycles
What do you like about our products and services?

Knowledgeable service. Helpful suggestions and always willing to listen.

Report a concern   February 1, 2026 — Rated 10 out of 10 by S.W. Julie's Cycles
What do you like about our products and services?

Great service from all! There's always something new I want to buy - or a product that's shared with me that I realize I need!

Report a concern   February 1, 2026 — Rated 10 out of 10 by Simon Metcalfe Wheelbase Ilkley - West Yorkshire
What do you like about our products and services?

Great staff. Very helpful. Great bikes.

Report a concern   February 1, 2026 — Rated 9 out of 10 by S.C. Trek Bicycle St. Albans
What do you like about our products and services?

Good advice by knowledgeable mechanic.
Thanks

Report a concern   February 1, 2026 — Rated 10 out of 10 by G.M. Veloline
What do you like about our products and services?

knowledgeable staff and crucially product in stock

Report a concern   February 1, 2026 — Rated 10 out of 10 by Ian Latimer Big Bear Bikes
What do you like about our products and services?

Friendly staff.
Mike who sold us our bikes back in 2021 always comes over for a chat.
Service department handled both our bikes efficiently

Report a concern   February 1, 2026 — Rated 10 out of 10 by J.M. Cookson Cycles
What do you like about our products and services?

Super helpful, knowledgeable and friendly.
Will be back

Report a concern   February 1, 2026 — Rated 10 out of 10 by M.F. Cycles UK Canterbury
What do you like about our products and services?

Friendly customer service and great friendly advice

Report a concern   February 1, 2026 — Rated 10 out of 10 by David Greaves Cookson Cycles
What do you like about our products and services?

Easy to contact, responsive and flexible to my needs. Comprehensive overview of the bike when collected and very friendly.

Report a concern   February 1, 2026 — Rated 10 out of 10 by R.H. Trek Bicycle Poole
What do you like about our products and services?

Friendly - quick, no dramas.

Report a concern   February 1, 2026 — Rated 10 out of 10 by Gwenda Wallace Summit Cycles
What do you like about our products and services?

Gwasanaeth da iawn a chyfeillgar bob tro/Very good and friendly service each time.

Diolch yn fawr/Thank you very much.

Report a concern   February 1, 2026 — Rated 10 out of 10 by Stuart Adams CycleWorld Guernsey
What do you like about our products and services?

Excellent service, competitive price and quick delivery as promised.
I have brought two Trek MTBs and they are both amazing.
Thank to to everyone at cycleworld

Report a concern   February 1, 2026 — Rated 10 out of 10 by D.A. Head For The Hills
What do you like about our products and services?

Great advice always. Customer's budget conscious too. Friendly too. No mansplaining either.

Report a concern   February 1, 2026 — Rated 10 out of 10 by A.B. Amped E-Motion Cycles Ltd
What do you like about our products and services?

Very knowledgeable, patient, friendly staff

Report a concern   February 1, 2026 — Rated 10 out of 10 by P.K. Head For The Hills
What do you like about our products and services?

Always give good advice, very generous with their time, and their work is excellent.

Report a concern   February 1, 2026 — Rated 10 out of 10 by M.M. Joe Daly Cycles
What do you like about our products and services?

I have been buying here since Joe Senior was around. It's good local and fair service


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