Customer Testimonials
Great service, great choice of cycling. Knowledgeable and helpful staff, easy parking and plenty of space.
Friendly and comprehensive service from a well established cycle shop, recently moved and now in a very nice new shop. Well worth a visit.
Helpful, great advice and quick service
Staff were really good. I phoned up for a first service and they were able to get me in the same day. The staff member that helped me was very informative and answered all my questions and offered advice.
I have known this team for a while now-they have aged as I have! Teir knowledge is gargantuan, and I have literally cycled into the shop with knee pain, and left without it. Cannot recommend more highly.
Friendly advice and great service…even though I hadn’t purchased my bike from Roots. Learned so much talking to Martin and left buzzing to get out and ride!
Can’t recommend Roots highly enough!
Just a great place to get your bike fixed & very helpful
Great local bike shop, very helpful staff & wide range of products.
Friendly knowledgeable staff and great customer service
They have all the products and services you need. What makes the difference is the team of guys who go over and above to make sure you get exactly what you want and need.
Picked up my bike yesterday having had service, power meter added and few other things done…the bikes a dream!
Staff knowledge and always good stock.
Excellent Service. Lola was very good
I have been using C & N for a number of years for cycle purchases and servicing. I have always had excellent service.
Damian and the team are friendly and knowledgeable, like a proper local bike shop should be.
Great shopping experience on your website, smooth transaction, fast delivery, great communication, and nonetheless good value for money! Highly recommended!
Great servicing and friendly, helpful service.
Fast lead time, excellent staff, knowledgeable.
Friendly, prompt and efficient service for a reasonable price
Professional, knowledgeable and helpful
Bike received well boxed and on time, delivered by DX and their guy was friendly and careful.
Bike is for my son and he is extremely happy so far (after one test ride).
I thought the supply of instruction videos for the minimum assembly support, was very considerate.
Thank you!
The service was great, listened to what I was looking for and provided mr a bike that is just what I wanted, all within a couple of weeks. Delighted with it.
Good service, clear advice and checking that proposed work could go ahead. Very speedy repair too, thank you.
Great team at the front of house and workshop. Having new brands like gripgrap come in makes a visit worth while. Great store and worth my 30 min trip up there.
A great professional and friendly team. Some of the Specialised Concept staff from the old store work for Cycles UK which is comforting to know.
Thanks for a great service on my bike.
Quick turnaround and a very reasonable price.
Great selection of quality products. Excellent service from Chris and Keith. Friendly staff that makes you feel so welcome.
Always incredible service from Jamie and the team.
High quality of workmanship coupled with lovely human beings. Value for money too.
Great friendly knowledgeable service
They always treat you with fantastic customer service and look after you. They take the time to explain things.
Friendliness of the staff