Customer Testimonials
Great service, helpful and non-judgemental (I don't know much about bike maintenance!)
Took 2 tyres in for puncture repair and the guy couldn’t have been more helpful. Both tyres repaired in an hour. I also asked about service options which he explained very well. Will definitely use for this and would recommend to others.
Great products with great advice and service from the team at Cycle Technology. Highly recommended.
I was offered a good solution, the mechanics team completed the job quickly and I was informed straight away. The work was a great price and I am extremely happy with the repair. Front derailleur now works better than it ever has and I can action it with my bad wrist. I could not before I took the bike to Big Bear
Friendly and efficient. Transparent with costs etc.
Excellent service from the shop. Bought a bike for our son and Alistair was extremely helpful and just a really pleasant person to deal with. Highly recommended!
I ordered a new bike and the communications from Wheebase were great. On new bike day, Harry helped me test ride the bike before making the purchase a positive pleasure; as it should be. The whole event was a grand day out.
Excellent service once again
Very responsive, quality bikes, services and products.
Ben and the team at Primo Cycles are always professional, communicate very well throughout the service, act with integrity and honesty and seriously know how to set up a bike.
Highly recommend to everyone looking for a new bike, a service or a bike fitting.
Excellent advice and availability
Help fitting pedal clips and shoes.
Chat with assistant about his MTB
Helpful and friendly staff ,shop has a very good stock of products 👍
Knowledgeable service. Helpful suggestions and always willing to listen.
Great service from all! There's always something new I want to buy - or a product that's shared with me that I realize I need!
Great staff. Very helpful. Great bikes.
Good advice by knowledgeable mechanic.
Thanks
knowledgeable staff and crucially product in stock
Friendly staff.
Mike who sold us our bikes back in 2021 always comes over for a chat.
Service department handled both our bikes efficiently
Super helpful, knowledgeable and friendly.
Will be back
Friendly customer service and great friendly advice
Easy to contact, responsive and flexible to my needs. Comprehensive overview of the bike when collected and very friendly.
Friendly - quick, no dramas.
Gwasanaeth da iawn a chyfeillgar bob tro/Very good and friendly service each time.
Diolch yn fawr/Thank you very much.
Excellent service, competitive price and quick delivery as promised.
I have brought two Trek MTBs and they are both amazing.
Thank to to everyone at cycleworld
Great advice always. Customer's budget conscious too. Friendly too. No mansplaining either.
Very knowledgeable, patient, friendly staff
Always give good advice, very generous with their time, and their work is excellent.
I have been buying here since Joe Senior was around. It's good local and fair service

The tentative staff, the product speak for themselves but staff and customer care is why I choose this store. i live in Redhill, I purchased a bike