Customer Testimonials
Three work on my bike was done quickly and at a reasonable price.
Staff always helpful and never an issue doing any job for you small or big on bikes
Extremely pleased with the service & turnaround New disc pads & cable at a great price Thank you
Have brought a view bikes there been good great service
Everything great gear and great staff
Patient, knowledgable and experienced stuff. Extremely helpful, every visit in the store is extremely pleasant. Ben does excellent bike fitting services and has done wonders for the comfort of my rides.
Very understanding and friendly staff, high quality supplies and reasonable prices for bicycle related things
A very high professional standard of service delivered with a friendly service. No hesitation in recommending these guys. Top class!!
Always great customer service, friendly, efficient
First class customer care
The team are always helpful and super knowledgeable. I’ve loved all my trek bikes so far and like that the team in store know what they’re talking about as cyclists themselves.
They’re also always encouraging and never patronising which is a big positive for me.
Very helpful, swift and willing to help without appointment
Dealt with a shimano recall / warranty for me, professional and efficient. Thank you
The Mechanic at Trek fitted a new wheel and rack to my bike. There was a slight issue with a fused seat stem, but after a discussion with me (and a bit of lateral thinking) it was successfully resolved. The service was professional and friendly. The Trek shop isn’t the cheapest, but you can talk things through with a human being and get what you pay for. I would recommend this place to anyone.
You do things promptly and efficiently.
Quick, good service
Just picked up our miriders yesterday
So much fun they are great 😃
Great bikes and service from all at Trek Bristol.
I purchased a new Trek bike from the Battersea branch that came with a one year warranty.
Over the 12 month warranty period I required some adjustments / parts replacements to the bike
Where possible work completed on the spot or if parts required not in stock ordered and replaced promptly.
So the staff at Battersea Branch are all round good blokes.
Real bike and cycling enthusiasts who do a great job and give great advice
Really supportive, top class customer support. Mark went the extra mile to find parts for my Madone, circa 2008, which I then received in a couple of days.
I do have previous experience dealing with the team at Ridgeway cycles and they've always been helpful and highly professional.
I recommend Ridgeway cycles to anyone needing advice and support with their cycling needs!!
Great service and knowledgeable staff along with a great selection of products and bikes.
Setting the great products aside, the real standout at Velo Culture is the staff. They didn’t rush anything — they listened, asked the right questions, and gave me options that actually matched what I needed.
We brought our young daughter along, and they were brilliant with her too. Friendly, chatty, and made the whole visit feel relaxed.
If you’re thinking about getting a new bike, I’d absolutely recommend Velo Culture. They know their stuff and genuinely care about getting you the right setup.
great service at purchase and follow up - nothing is too much trouble.
Assembled and ready to ride
Your staff very pleasant and knowledgeable and you had what I wanted.
From the prompt answer to the initial phone call to the carrying out of the work (replace a broken part and service) most impressed with the response and attention to detail.
Having bought from them originally which was a pleasant experience I would thoroughly recommend this company.
Put bikes in for service and check over.Stzff very good and attentive.Notified me bikes were ready within two days for pick up.Bikes returned clean and ready to go,could not fault anything
Service is always excellent, talk over options for repairs
Great service. Clear breakdown of work carried out and things to keep an eye on. Friendly staff altogether a great experience, thanks to everyone involved