Customer Testimonials
The selection of bikes and products was good but the biggest selling point was the customer service, time and assistance from Chad. He was so helpful and knowledgeable.
Very quick and friendly responses to my enquiries about cycling footwear. Got a nice thank you email after ordering as well, and quick despatch of the items.
Fantastic service
Prompt service and nice manner on the phone.
Professional and Knowledgeable.
Very efficient and professional customer service, you feel like the staff really take pride in their work. Thank you 🙏
A wide range of all products and staff to advise on them .
In an online digital world it is nice to have genuine, passionate people to actually talk to. It’s not all about the sale, it’s about understanding the customer and what each person wants to get from their cycling journey.
James and the team are always happy to make time, as they did for me when looking to purchase a new bike. Coming up with ideas and expertise that I hadn’t thought of.
They are a great team who I recommend massively.
Quick delivery, ordered and arrived in 2 days.
All good. very attentive, knowledgeable , good value
The service was perfect, fast and very helpful
Thank you for listening and delivering on my needs, especially grateful for all the adjustments made to my new bike! the customer service is top notch, I would highly recommend this shop to anyone wanting to buy a new bike!
Helpful and accommodating staff and very reasonable prices for services/repairs.
I have been dealing with Mourne Cycles for many years and have found this firm to be excellent. Tommy, the owner, has a wide range of bikes & bike-associated gear and along with his knowledgeable assistant, John, is very helpful. I would highly recommend Mourne Cycles!
Booking and communication efficient, and Chris the mechanic solved the issue with my Trek e road bike effectively for a reasonable charge.
helpful, quick, informative
We purchased 2 Amflows, they had great pre-sale help and advice, upon collection they explained how the product worked with good knowledge, and charged the bikes while we had a cuppa so we could ride that day, cheers lads.
Excellent advice and service from the team. I upgraded my Brompton and they helped to part ex my old one and guide my new purchase. They were kind and accommodating.
A good selection of everything with knowledgeable, friendly staff.
Have had happy experiences with products and staff
From my morning telephone call to my afternoon, same day repair. The staff were helpful, polite and knowledgeable. Their service was excellent, which included a detailed explanation of the work completed and parts used. Thank you.
I went in for help and got that plus advice above and beyond any normal service. The lads could not be more helpful.
C&N Cycles continue to meet my expectations, both their knowledge and skill in servicing, repairs and customer service continue to reach a very high standard.
Really helpful. Great range of stock and very quick bike checkover on purchase.
Good range of bikes and clothes.
Very friendly and knowledgeable staff
Excellent and fast service by a friendly and knowledgeable team - thank you.
Good service and great stock all stuff bikes.
Trek St Albans not only happened to have 'the' bike in stock that suited me, but above all, the level of service I received from Alex was outstanding. He listened, was enthusiastic and very accommodating. Proper customer service in a proper shop with a great team. Really impressed Thank you. Now just working out if I can squeeze another bike in the shed.....I'm sure my fella wont notice ;-)
Local and excellent range of bikes. Also included service follow up. Helpful staff too.