Customer Testimonials
Excellent service, friendly knowledgeable staff
Prompt reliable and reasonable cost
Very helpful and friendly service. Couldn't do enough to help me choose the right bike for my needs
Knowledgeable advice on options for improving handlebar set-up, with clear info on associated costs of sourcing and fitting components.
Had a bike service and it was great, would recommend
No pressure, friendly staff and easy to test a bike. When asked technical questions they were super honest.
This was a refreshing experience from a bike shop.
Highly recommended
Reliable products with great support
The team at Cooksons have truly gone beyond help with my bike,
Thank you so much
Friendly and professional
Great service, very knowledgable staff.
Honest, unbiased advice.
Friendly, honest, professional and efficient.
The service form the staff in the shop was amazing, I brought my son and they explained everything to him and found the perfect bike for him.
Paul a great bike mechanic a great guy done a fantastic job on my bike thank you so much
Great service. Bike arrived when they said it would in time for my son’s birthday. Brilliant bike.
High quality and great staff
Super friendly and knowledgeable staff. Excellent service both with sales and servicing. Best bike shop in the NW!
Freindly and excellent work
Great service thanks
I needed my bike to be serviced before the summer, new BB bearings, new gear inner and outer cables etc. First of all, there was only a week waiting time (expected it worse considering it was April) and secondly, it was all done the same day. Dropped it off in the morning and got a text it was ready about 2/3pm.
All done, all fixed pleasant staff great experience. Can highly recommend to every one.
Thank you guys.
Friendly staff. Local. Bike now works like a dream.
Excellent knowledge and a great team.
The overall Experian e was great, staff all very friendly and extremely knowledgeable, makes you want to come back!
Fast service and friendly staff
A Fantastic shop with very understanding staff who all have a wealth of knowledge and Cycling experience.
Took my bike in with The instructions to upgrade every possible item and to say the least I am Shocked and Amazed as to the results this Professional Cycling team have achieved.
Highly recommended Shop which carries a wide range of Bikes, Products, Knowledge and Services.
Many thanks to you all!!
Quick turnaround on repairs, friendly knowledgeable staff. Bike feels so much smoother after its service.
Very pleased with this purchase. Item arrived quickly, well packaged, as described and at a fair price. Thank you
Excellent service as ever from Jake
Mike vaughn has great prices for cycle shoes and is one of the shops that stock them where you can go in and try them on .great range of helmets too .the staff were really helpfull and friendly .i shall defanately be going back .simon from cheswick
Came to the shop in byker, Newcastle to get tyres fixed on old bike. Rob was very honest and said the bike was too small for my son. We got the tyres fixed anyway. We went back a week later and bought a new trek bike. Rob again was amazing very helpful and helped us purchase the right bike for my son. Great service was provided. Will go back for anything we need.
Service was very good attentive but. It pushy and I felt like the staff knew their stuff