Customer Testimonials
The staff are very helpful and go above and beyond.
I have been in to the store on numerous occasions recently and they have assisted without complaint.
Well built bikes and excellent product knowledge, Very helpful staff.
The products are great quality and delivered quickly
Friendly and informed staff who listen and do their very best to match you with the right bike. The bike fitting service is also excellent
Lads in shop are very accomodating & experienced & very helpfull. :)
Friendly service and great advice with a quick turn around. Very happy with the service provided
Fantastic service, very friendly and knowledgable. Quality of the equipment was outstanding, at a very reasonable price.
The initial description of electric bike types and then narrowing the field down to the one that would most suit my needs was excellent - well done Andy! The handover was equally as comprehensive - well done Mike! I love the bike, I still get to enjoy the thrill of the ride, get the exercise in but without the strain my conventional bike delivered in spades. Happy :-)
The whole team is awesome, especially the Ginger Prince
Lads are very helpful and go out of their way to look after you. I trust them which is important and will continue to use their store as i feel they are really genuine. Kieran stands out the most followed by Stephen who are always so helpful. Great bunch of lads...
A good price and efficient service.
Just prices and friendly guys… Super recommended
Particularly like the service I receive from the Canterbury branch...Adam and his team are fantastic!
I particularly like the customer service I received at Richmond Cycles. I really felt valued as a customer and I appreciated advice which really benefitted me.
Excellent bike knowledge and helpful staff
Always helpful and ready to offer advice.
Very helpful service
Friendly service.kept me updated on progress and alternative price choices for bike repair
Quality service and workmanship, sound advice and friendly staff.
All the staff are so very helpful and want to do what they can to get you out riding on your bike asap!
Great prompt service and very nice people to deal with. Highly recommended
Friendly and helpful
Good advice & service.
Friendly polite helpful many thanks
They helped me out in a pinch when I was on day 1 of the NC500. Absolutely saved the trip. Decent price, super quick and just overall 10/10 customer service. Super recommend for bike repairs🙂
We went down to get a bike for my son he was buying it with his confirmation money. From start to purchasing they were so helpful. Really know there stuff. Will definitely recommend to family and friends.
Wonderfully helpful and friendly staff. Highly knowledgeable, happy to share advice and guidance. Distinct lack of ego and elitism.
Good value fpr mpney and prompt delivery
Easy to book a hire bike online. Very fast and informative chat on arrival. Friendly and helpful staff. The bike was great for the Beast! I'm a returning customer, would use their service again, and highly recommend to others.
Friendly and informative staff