Customer Testimonials
Excellent advice and support with local knowledge.
Very helpful and friendly. Great communication and work carried out quickly and efficiently.
Highly recommended.
Excellent service as always. Bike was fixed the same day
perfect 10 on 10
Yet again, exceptional customer service. The staff noticed a critical warranty issue on my frame and were able to fix it swiftly with the replacement parts that I had received. All done very quickly in time for my biking holiday. Very grateful. Wouldnt use any other bike shop.
I love the personal service. Seamus and the folks at Wildside have always given me a personal service and nothing is too much trouble.
Brilliant staff really helpful and the instructor Damian was fantastic with my son on the MTB course
Great range of bikes and friendly service - plus its great to support local business
Bob was / is AMAZING. Best customer service I have experienced in Guernsey for a long while.
Fab independent bike shop! Hayley was great, from helping to choose the right bike, keeping me in the loop with order dates etc to picking my bike up I couldn’t fault them.
Broad stock of bikes available. Really knowledgable team who patiently described the pro’s and con’s of various bikes. No hard sell just useful information. Handover was really easy and thorough
Great Service!
Friendly and welcoming staff, who have a wealth of experience. Saddle Safari will always be my first port of call for my bikes.
The guys on the floor are very helpful and make it easy to find what you want and need. I have already sent two of my colleagues to buy their bicycle from Joe Daly !
Excellent customer service. Staff always friendly and willing to help.
When I phoned to ask about a colour of pedal they weren’t showing in stock on their website. They were very helpful and ordered the requested colour in.
My son came to the mountain bike course for 6 year olds and had the best time. Damian was great and really made sure the boys were engaged and part of a team. He came away buzzing, teaching us all about how to ride and wanting to come again!
Thank you to Damian for a fab afternoon.
Range ans quality
Splendid service and a vivid understanding of what cyclists require in terms of accessories. All in all a mist beneficial experience.
Easy website - quick delivery
All perfect.
Always a good vibe in the store. A bike shop for bikers.
Always very helpful
Excellent communication and customer service, really friendly and take time to answer any questions.
Quick and efficient. Always a joy to deal with the service team.
I recently purchased my bike through Cycles UK using the Cycle to Work scheme and couldn’t be happier with the experience.
From start to finish, the team were incredibly friendly, knowledgeable, and helpful. They took the time to answer all my questions, provided excellent advice, and made sure I chose the right bike and accessories for my needs.
What really stood out was how smoothly they handled the Cycle to Work process. The paperwork and administration were managed efficiently, communication was clear throughout, and the whole experience was completely hassle-free.
The level of customer service was outstanding, and it was clear that the staff genuinely care about their customers and their passion for cycling. I would highly recommend Cycles UK to anyone looking for a new bike, whether purchasing directly or through the Cycle to Work scheme.
Thank you to the whole team for such a professional and enjoyable experience.
Very helpful and informative when it came to picking the bike I needed as a first time rider! Definitely recommend and will be continuing to use their services!
friendly and helpful staff
Friendly staff.
Excellent teaching methods