Customer Testimonials
Great helpful and knowledgeable staff helped me pick the right size bike for my 12 year old son and gave us all the information we ask for, when bike arrived they built it for us and pointed out do's and dont's. If your wanting a new bike go see these for peice of mind great shop 5*
Good service from well qualified staff.
Had multiple bikes from here and once again the team were brilliant. Sorted my son’s new bike out, resized handlebars and provided super service making him feel special on his 11th birthday. Will always go to Trek Shrewsbury for bikes
Quality service and price
Very good service and high quality work
I liked your customer service and helpfulness.
Good range of bikes. Helpful staff
Great service, helped me out
Good value and quick delivery.
Good quality bikes with great design features. Expert knowledge and advice from the friendly staff. Felt respected and valued as a customer.
Keen to help solve a problem, despite bike not being supplied by BoI. Excellent service when bike dropped off and repair carried out very quickly, between scheduled work.
Text message confirming completion of job allowed me to pick bike up straight away.
Excellent service, happy to recommend.
Efficient, knowledgeable and friendly
REALLY EFFICIENT. WAS ALWAYS UPDATED ON PROGRESS. PROMPT SERVICE AND DELIVERY.
Very helpful and friendly staff.
quick efficient
Barry and First name removed always very knowledgeable and helpful. If it's not in stock then it is soon there.
Excellent service at the right price. They fitted-me in for 2 new tyres at very short notice for a charity trip leaving in a few days time. Thank you!
A great customer service and very friendly staff
Great friendly staff, quick service. Always been super helpful anytime we've been in.
Alan was amazing. Soooo knowledgable and friendly.
Fantastic knowledge and customer service
Good bike shop, friendly staff brilliant trails and decent kit
Grace was great at finding the perfect fitting shoe for my imperfect feet:)
Highly professional staff service and sales
No hard sell just honest suggestions.
Great chat and nice selection.
Damian gave really good advice on which pedals to fit to my road bike and fitted them immediately. Excellent personal service as always! Kevin
Thanks to the service team for doing a speedy running repair to my Trek Rail 7 whilst up in Yorkshire doing some MTB rides with my best mate.
Very knowledgeable and a great service to my bike.
Served by Dan,great customer service skills.
I will be back
Service was great, very knowledgeable also and very helpful. Would certainly use again.