Customer Testimonials
Friendly and helpful staff with the right level of information regarding the wear to my bike.
Very quick repair to my bike. Two new tyres fitted.
Bike was given a thorough check over as well. Friendly staff. Always helpful even when budy
Thourough, informative, efficient & value for money
Able to book the bike in quickly
Mechanic knowledgeable
Explained things clearly
Great staff, awesome stock & always willing to help you out and look after you.
Always friendly staff in the shop and great service
Very knowledgable and friendly staff who take the time to explain exactly what needs to be done with a quote on costs before work begins. Will definitely use again in the future.
The staff are knowledgeable and friendly, my son is attending a mountain biking course and is enjoying the experience.Good group size and learning environment . Going to book him on the next level if his instructor thinks he is capable over the summer.
Wheelbase is my preferred workshop to get my bikes serviced and maintained. They know me and I trust them to look after me and my bikes.
Great service, friendly and super helpful.
One stop shop.
Friendly, genuine retailer. Will be back. Definitely recommend
Nice friendly service, I got my son a new Trek Top fuel bike. Was able to test ride several bikes with no pressure sales.
Even on a busy Sunday they was able to get the bike pre checked, bars cut down for my son and out the door within an hour and th bike was £250 cheaper than anywhere else on the market!
Will be returning for future maintenance/bikes
Great knowledgeable staff
Excellent service.
Very friendly and helpful
Very thorough professional bike people. I've bought 2 great bikes. Highly recommend this business.
Thanks for the help yesterday. Super pleased with the bike and help - sorry I'm crap at remembering names but there were 2 guys and a younger gent in store. The two elder one's helped me and were great.
Although unable to supply my order (I guess the last one on the shelf wasn't really there) they contacted me a soon as possible and issued a refund automatically, so overall it all worked out OK :-)
The staff are very helpful and knowledgeable
I like the range of accessories you sell as well as bikes.
Great support and service!
Nice friendly and knowledgeable staff and well stocked shop.
Always excellent person service , with a great knowledge on all things bike
Excellent service and brilliant advice. Quality bikes and products. Staff so helpful 👍
Great range of products and equally customer service really good. It's clear the team in Darlington enjoy what they do.
Very helpful, very informative, very knowledgeable
The staff are super helpful and very knowledgeable. Would really recommend
Very helpful!
Following a misunderstanding, the Ocean Cycles team worked constructively to resolve the situation, placing customer satisfaction front and centre. I was particularly impressed by their commitment to manages costs, keeping repairs affordable.
Friendly staff who couldn’t be more helpful
My son and has friend loved the mountain bike course.
All round great experience