Customer Testimonials
Primo cycles tried to accommodate my needs and source the bicycle that met my requirements; in addition, staff assessed my current riding position and determined the optimal position in order to correctly size my new bike, and, upon its arrival, arranged it accordingly.
Very helpful and a good knowledge of the product
The service from the team at Big Bear Bikes was great from start to finish. Regular updates on my repair, clear information on what was being done and no nasty surprises. Harry and Liam were both great....recommended.
A wide variety of products. Good advice on alternatives. Service second to none.
Very friendly and helpful advice not selling anything that you don’t require or need
It was so helpful having help choosing and fitting cycling shoes. If I had just ordered online, I would have undoubtedly chosen the wrong pair and fitted the cleats badly. Thank you very much.
I liked the care from the gentleman, who helped me adjust the seat after getting my bike with very high setting of my seat, which I do not like, he amended it on spot and we even checked it.
That was nice to see the extra mile was done for customer rare these days perhaps and what I really appreciated was no judgement about my bike, it is cheap bike and I had my bike previously checked in store in Abingdon and all I heard was not nice comments, but here at this place in Didcot - beautiful friendly, professional and pleasant team, I will highly recommend them and I look forward to use their services again. Marie
Always such good service from Ian. The best
Great customer service
Everything.
Friendly staff
Great customer service
Helpful and treat you with respect
Polite staff and swift service.
Very good bikes and well priced!
Very helpful and knowledgeable. Smooth communication through.
Super servise ..very knowledgeable
Great selection of bikes, and friendly and helpful staff to help you get the one that’s right for you!
High standard of technical skills
Very easy website to use and navigate around, competitive prices.
Local, knowledgeable and friendly.
Great service on our doorstep
Picked up a new bike just yesterday and have to say the lads are a pleasure to deal with and very accommodating, will definitely be back again, thanks again
Very helpful and knowledgable
Always extremely helpful
Friendly, knowledgeable and helpful team.
Staff know their bikes and have a good selection on display, if what you want isn't there, as was the case for me, they verry quickly soused it and had it delivered checked and ready for collection with in a few days
Good service
helpful staff who know that each customer has his/her own ideas about how much they want to spend, so best is not always appropriate.
Large selection of everything to do with cycling. Very helpful staff.
Always very friendly and knowledgeable with a great selection of bikes and bits