Customer Testimonials
Well experienced and friendly staff.
Great staff and friendly
Great service from Dean as always. Clear, quick, no messing around!
I called into the shop without an appointment with my partners Liv E-bike. It needed a new drive chain and also had a puncture.
Lewis, the workshop technician asked me to leave the bike for a couple of days, however when I advised I wished to take it to France with us he undertook the repairs there and then.
"great customer service" and he was very helpful and professional.
very friendly, flexible and efficient- will definitely use again...!
Nice friendly staff. They fixed my bike in quick time.
Customer service and workshop advise is always spot on. They are always available for advise and have a wealth of experience.
friendly, knowledgeable staff and a good selection of products and manufacturers/suppliers.
Affordable, knowledgeable and efficient
Personal service like no other.
Very helpful people at this Trek store. I will visit again.
Excellent service as always.
Service was fantastic - Tony was extremely helpful
Knowledgeable, friendly staff who couldn’t do enough to help.
They have all the equipment needed for our cycling wants under one roof. Everything is of excellent quality and there is plenty of choice.
All the staff are very welcoming, knowledgeable and friendly, nothing is too much for them.
Great service, always offer options and get the job done on time
Probably the best bike shop in the midlands and beyond.
I have been going the Joe Daly Cycles since the early 1990s, and haven't thought about going somewhere else in that time.The staff are very knowledgeable about bikes, and cycling equipment. They are friendly and efficient. I have recommended them before to friends, family, and co-workers in the past and will likely do so in the future.
Swift, friendly and professional service. Would highly recommend.
Great knowlegable advice and service
Good products; good prices; good service; very good people. Not online uncertainty.
Great.
Friendly people from the first call to visiting the shops, good range of products keenly priced
Quality of products & helpfulness of staff
Past and most recent experience of bicycle servicing has been excellent.
Your services are superb. Staff are incredible, excellent Customer service, communication and making one feel human.
Wide range of high quality bikes and knowledgeable staff.
We are both really grateful for the way you have looked after our bikes over several years now, as well as stepping in to help our daughter with her wheelchair.
Thank yuo to all the staff!
Great support and service.
Easy to navigate 👍
Lisa and Jez are true cycling enthusiasts. They have researched their products and are discerning about what they will sell. They are so knowledgeable about every aspect of the cycle, the build the software - everything. They take the time to tailor the cycle to individual needs - they are fabulous, would definitely recommend 👍