Customer Testimonials
We had a large group of people wanting to hire bikes. I spoke to the bike hire company a few times before creating our booking online. The staff members were so helpful, both on the phone and on arrival, and very helpful and accommodating.
Great service
Great Service !!!! sorted my Bike out ... very friendly and welcoming ..... Top Guys !!
Very helpful staff and the hire bikes were good spec and very well maintained, the place itself is outstanding and the trails are well kept and crazy
Adam, the member of staff who served me was most helpful. In explaining the products i needed, sauced them quickly off the self and answered nay questions.
Without hesitation and with great knowledge and passion for anything on two wheels,
I will be back...
Friendly customer service - very helpful
Amazing staff that can’t do enough for you. They are always very knowledgable .
Can’t recommend this place enough !
Just a great service thank you
Bike Hire was excellent with tip e-bikes available along with Helmets.
The trails were excellent, recommend the Blue Trail for all ages (bikers)
Had great service from Ben who fixed an issue with my tubeless tyre set up and replaced the brake pads. All done on the same day. Couldn’t have asked for more. Highly recommend.
Lovely team at Edge Lancaster, very well organised in terms of meeting delivery deadlines and excellent servicing. Don’t go anywhere else.
Fantastic range of products
Polite, knowledgeable staff
Very competitive prices
Safe area to actually try out a range of bikes
Long established business with a proven track record for quality
Good range of products, good prices and well-trained staff (Michael) able to give good advice and information.
Only a small item but delivered quickly and at a reasonable price
No complaints, 100%SERVICE.
I had a very positive experience with Cookson Cycles. Staff were knowledgeable and went the extra mile to reassure me and process my order.
Great service and comms and everyone there is awesome
Efficiency
Exemplary service.
Great product, good price, easy service
Friendly clear advice. Quick service and great value.
Absolutely fantastic service! Responded very quick to any questions, super fast delivery. Would 100% recommend! Keep up the good work!
Very pleased with both products and service
Great team super attitude.
Fantastic service and very helpful when coming into the store. And very insightful for helping someone who’s not been on a bike for 15 years
Always amazing service from Trek Bath, the staff are so friendly and bend over backwards to help you. I feel so lucky that I bought my bike from Trek as it feels like I have forever support with any bike issues I have. They are amazing, thank you!
Great customer focus and service.
Just received my bike very good process between you and your DPD company great communication. Very easy to do.
Super friendly and helpful crew. They walked me through everything, made picking a new bike easy, and didn’t rush a thing. The customer service was spot‑on, and the new bike feels amazing. Big thanks to the team for sorting me out.
Very friendly staff who took time with us and were interested in helping. Excellent service and communication, it was our first visit and we will definitely be back.

Great staff, knowledgeable and do a great job. Very appreciative of the support on both my bikes and the standard of work has been exemplary.