Customer Testimonials
Always extremely helpful
10 out of 10 for service
Friendly customer service, also the only shop that could actually get part I needed with no problems.
Extremely friendly, helpful staff who always make me feel welcome and want to help wherever they can.
Very good service checking over our bikes so we can continue using them knowing they are safe.
Good service
Great communication and customer service.
Knowledgeable and friendly team listened to my needs and responded well. Great range of equipment and biking clothing.
Refreshing change.
When I needed help with a bike problem they were very helpful,
Happy cyclist! I like it when details that matter to me are also important to my service provider. There are no stupid questions, apart from the ones you don’t ask! The ride back from Reigate feet felt as one on the pedals. BIG thanks to Paul Drake. ;) #newshoes #moneywellspent #bikefit
Excellent bike fit analysis and new device fitting by Nas.
I’ve used them for years and have never let me down
Very efficient repair.
great bikes
shop staff very helpful
Efficient service, very happy. Thanks
Knowledgeable, polite, friendly and super helpful team. I found exactly what I was looking for with the product ordered, assembled and ready for collection quickly, Follow up was second to none. After an unfortunate incident, Cycles Uk got me up and running and saved the day.
Professional and quick service. Excellent customer service.
They staff were really helpful and informative.
Knowledgeable and friendly staff
Staff was very friendly and helpful, a good selection of bikes and gave me some good information on the type of bikes suitable for what I need
Straightforward, friendly, helpful and efficient. I rented an ebike for the day to accompany a friend on his and enjoyed the whole experience. Thoroughly recommend.
Fantastic service and very helpful
Good quality products and very knowledgeable staff
Great service from Oliver
Friendly, good advise and good prices
Usual 1st class service from Ian, knowing your bike’s are looked after and maintained to the highest standards is very important. Staff are friendly and knowledgeable
top products, passionate and skilled staff delivering the best service.
Service was quick and efficient
Staff very helpful and managed to fit in a bike repair although very busy.

Very efficient service from order to delivery.
Great product, well packed and delivered in great time