Customer Testimonials
Prompt, friendly expert advice.
Great quality product and excellent service at a reasonable cost.
Very easy to deal with
Everything!
The very accomodating staff esp Phil and Jack.
Friendly staff and very knowledgeable
Good bike on good price delivered by nice and professional staff.
Great value product and first class service in store.
Helpful, kind knowledgeable ,friendly and efficient team. Very pleased how they helped me out with my bike and especially in a short time period. Im very great full for there time a d effort 👌
Super fast delivery during the festive break. Excellent prices and great communication throughout.
Staff polite and helpful
Really friendly and helpful, second bike from here and bin great.
Fast honest and reliable service
Not for the first time they did a great job fixing and updating our bikes. Thank you.
It was honestly a 10 out of 10 experience. From the very first phone call the team were genuinely helpful and took the time to understand what I needed while working hard to find the right option for me. I then drove two hours to collect the bike and everything was ready when I arrived. They walked me through the whole process and explained how to use the bike properly. They also talked me through things to bear in mind with accessories and lights. The service throughout was friendly knowledgeable and reassuring and it made the whole purchase feel straightforward and enjoyable.
I came into the bike shop and had very friendly and helpful service leading me to buy a bike
Friendly service and treated my 4 year old daughter amazingly! She couldn’t be happier with her new bike.
Great service very helpful and very quick would highly recommend
Super quick delivery. Ordered online and arrived next day.
Great service and aftercare. Cannot recommend enough and the tracks on Coed y Brennin are fantastic.
Friendly service, took time to talk is through options and where happy for the girls to test bikes even outside.
Amazing bike fit as always and thanks for fitting my hydraulics. Returning customer and really trust Ben for my fits. Wouldn’t go to anyone else. Thanks Nick for the fast turn around for fitting my hydraulics and quality service.
Brilliant bike, staff very friendly, knowledgable, not pushy, and made this purchase so easy with collecting when we wanted. Such a big pressure off of us!
The guys in the shop are great 😊 lots of advice great knowledge of the products and great service.
Wouldn’t go anywhere else.
The staff are very knowledgeable and accommodating, keep up the great work
Impeccable service as always
Thanks chaps
Quality products
So I turned up yesterday to the Trek Bath store to purchase myself my first full suspension E bike. Upon arrival Iain greeted me and came across as a really friendly bloke, we then talked about the options in bikes and all extra add ons I can have. I then met the boss man Phil who is another great bloke and also very friendly, two people who really bring the store to life.
So after deciding on my Trek Fuel + Ex, Ian took the extra time for me running through the set up and the pressures etc so it is all ready for me to go, he even went as far as to install my bike pump to the bike for me.
All in all it was a 10/10 experience and the customer service within that store is some of the best I’ve experienced. I can’t wait to go back and service my bike for a chit chat
Well done Phil, Ian & the team @ Trek Bath
stock always on site
Great service. Nothing else to add other than great.