Customer Testimonials
My new Cannondale arrived on time on January 2nd (my online request date) despite an advisor saying that the 5th was likely to be the earliest realistically so big thanks to Wheelbase!
Bike was extremely well packed so in perfect condition, was a heavily discounted bike too so much to like about ordering from Wheelbase.
What a great cycle shop that really takes an interest in each person's cycle experience and is incredibly helpful with great advice and support. I could not recommend Joe Daly Cycle's enough. You will be well looked after.
what an amazing service and turnaround!
the bike services are done to high standard
Great knowledge from staff. Good selection of products and superb service.
Good choice & knowledgeable, helpful, friendly staff.
Great staff very helpful, and quality ssessories for bikers
Prompt service and great communication about repairs and maintenance required on your bike.
Easy process for the cycle to work scheme
Fantastic price/value and quick delivery
Staff were very helpful
The staff are extremely helpful and knowledgeable. They supported me and helped me find the perfect bike for my needs.
Local, easy to visit
Not a big corporate
Friendly and knowledgeable
Generally a good range of most things
You had what I needed and a good price.
Great team at The Edge, knowledgeable, friendly and helpful, what more could anyone want from their local expert bike shop!
Very friendly and super helpful,I came in very last minute before closing for Christmas with a split tyre and very kindly and quickly swapped my tyres out and got me back rolling for the christmas period
VERY helpful staff for me, too much trouble, great trust with this company….fab bikes, tidy shop, excellent knowledge
Great services and advice on selection of new mountain bike.
Very knowledgeable, friendly & helpful. Took time the time to call to discuss delivery/collection.
Decent bikes very friendly service we had the best time ever, and certainly will be going there again
Good products, good prices, good service and fast delivery.
Thank you
Brilliant team of people who were very happy to go the extra mile to help me get the kit I needed. Would thoroughly recommend them!
We received absolutely amazing service from Alex at Trek, St Albans yesterday when buying my son's bike
He’s 12, autistic and ADHD, and had been very distraught and very determined that he needed a bike NOW. Birthday money burning a big hole in his impatient pocket! Alex was incredible — so kind, calm and endlessly patient. He took the time to really understand what he needed, reassured him, and gently kitted him out with everything he needed without ever rushing or overwhelming him.
The level of care, understanding and customer service was outstanding. Alex completely turned a stressful day into a really positive experience, and it meant the world to us. Thank you for going above and beyond — truly exceptional service.
Friendly, helpful, quick and efficient
Very good customer service
Good advice
Lots of knowledge and a really helpful guy named Paul helped my son choose a bike for his birthday. Paul spoke us through the bike and answered our questions.
Paul also took my bike in to fix which I am very pleased about as I had been told by someone I know who fixes bikes thats its none repairable, so I am really pleased that its being repaired.
Amazing guys always super helpful with any issues i have. Quick turn arounds as well
Friendly staff, very helpful
Excellent customer service, friendly, polite and knowledgeable. Plus they always get the job done quickly and effectively!