Customer Testimonials
Good service, knowledge staff and excellent stock levels.
Having delt with Wildside in the past even though I have moved 200 miles away, they were the first ones to phone when I needed help , they went over and above to source the items I needed in a very professional way. The products arrived and are now in the process of upgrading my bike thank you to all involved. Customer service is 100%
Always been a big trek fan, nice to have a dedicated shop in the area.
Staff always helpful and knowledgeable 'problem solvers'.
Trek Poole very supportive of younger riders with my daughter being 'sponsored' last year which meant so much to her.
Happy to send friends and colleagues to tgge shop with them all satisfied with their service and purchases.
Quick, friendly and solved the problem. Great communication about when I could collect the bike as well.
I bought an Excellent quality female designed women’s Liv Rove bike 4years ago that never broke, and have just had a service done rapidly and at a fair price and am back in the saddle to work, excellent expert friendly service by Martin, Dimitri and team.
Brillaint service, will recommend to everyone. Thanks a lot
I had a bike puncture which I needed to get sorted.I went into the shop and Cassius helped sort this issue. And i have to admit Cassius was awesome! I had loads of questions as I am new to road cycling, which Cassius answered them all in great detail. I learnt lots of new things about maintenance, repair and general advice when it comes to road cycling. I have definitely found my local bike shop. The whole team are great - would happily recommend.
Jamie Gibbs
Very friendly and honest. Wouldn’t hesitate to use again
James is incredibly patient talking specs and accessories, and knowledgeable too.
Rick was extremely helpful is helping a cycling novice like myself in choosing cleats and setup my bike properly!
Husband had his electric bike serviced recently and says it's like new it not better!
Really helpful in my emergency prior to the Antifreeze event. Had broken spokes, fixed within 20mins, was able to start as planned.
Very helpful, was able to test ride different bikes before I bought and was advised on the differences between them which made things so much easier.
Very happy with my purchase, have mentioned to a few work colleagues who are also looking at bikes.
Product as advertised, got it on sale which was brilliant, fast delivery. Item not available elsewhere at such short notice.
100% would recommend
The MTB wheels I ordered a year ago were built at a high standard and are still running true.
Excellent product reasonably priced and good customer service😀
Good quality.
Marianne was very helpful and responded to all comms quickly.
Being able to visit store for advice & range of bikes.
As I'd done most of the work on the repair, they finished the job very quickly, very much appreciated
Staff have great knowledge of the bikes, great experience in the service team. Friendly helpful team.
Helpful & friendly staff.
Very prompt, polite and good quality service.
Helpful friendly staff, good range of stock. My goto bike shop
Really positive experience from start to finish. Rob was able to use his knowledge to advise me really well. I appreciated that they checked in before under taking extensive work then advised and supported me through the process of purchasing a new bike under a cycle scheme. I'm really pleased with my bike and will be back for any future support, thank you.
I have recently retired and also lost a significant weight, now time to get fit. The team in Canterbury were excellent, helpful, knowledgeable and supportive. I was then hugely pleased to know they are also in Leigh On Sea , where I live. I honestly think I will use this friendly company for the rest of my cycling life , just felt right .
First class service, knowledge and suiting the bike to the buyer. Bought our 2nd e-bike and looking forward to conquering even more Cornish hills
Excellent customer service and great help choosing the right bike for me would highly recommend
Friendly service!
Always a prompt and friendly service with a lot of good advice provided as well.
Friendly knowledgeable staff , great selection of clothing and bike spares .