UK

Customer Testimonials

Report a concern   July 19, 2026 — Rated 10 out of 10 by J.M. Cycles UK Greenwich
What do you like about our products and services?

Very helpful friendly staff

Report a concern   July 19, 2026 — Rated 10 out of 10 by Guy Browning Beics Brenin
What do you like about our products and services?

Super efficient and friendly, very informative and helpful briefing. Beics Brenin contributed significantly to a great day at Coed Y Brenin

Report a concern   July 19, 2026 — Rated 10 out of 10 by Daniel Main Beyond Bikes
What do you like about our products and services?

Exceptional service and knowledge, very helpful and friendly team. Cycle mechanics & sales team are highly skilled and extremely helpful.

By country mile best bike shop in Surrey & Beyond.

Report a concern   July 19, 2026 — Rated 10 out of 10 by A.B. Nevis Cycles
What do you like about our products and services?

Efficient and friendly service. Really helped me out with a tricky problem with my bike, and at a reasonable cost. Recommended.

Report a concern   July 19, 2026 — Rated 10 out of 10 by Micheal Smith Mountain Mania Tring
What do you like about our products and services?

Very good service and knowledge would highly recommend

Report a concern   July 19, 2026 — Rated 10 out of 10 by K.D. Cycle Centre Newcastle
What do you like about our products and services?

1st class service from friendly very knowledgeable staff

Report a concern   July 19, 2026 — Rated 10 out of 10 by Rob Welch Big Bear Bikes
What do you like about our products and services?

Always friendly, knowledgeable and helpful. A great service.

Report a concern   July 19, 2026 — Rated 10 out of 10 by Lorna Herbasz C & N Cycles
What do you like about our products and services?

Very quick turn around and was able to get a slot on Saturday which was so convenient for me, could not be happier

Report a concern   July 19, 2026 — Rated 10 out of 10 by Neil Worthington Alf Jones Cycles
What do you like about our products and services?

Efficiency, professional and approachable with the ability to discern what the problem might be from a “novice” or non technical explanation of the issues being experienced.

Report a concern   July 19, 2026 — Rated 10 out of 10 by D.L. Trek Bicycle Bristol
What do you like about our products and services?

Great team – great skills – great service!

Report a concern   July 19, 2026 — Rated 10 out of 10 by R.S. Trek Bicycle Bicester
What do you like about our products and services?

Friendly informative staff, good range of useful and affordable accessories

Report a concern   July 19, 2026 — Rated 10 out of 10 by J.M. Wildside Cycles
What do you like about our products and services?

Very friendly, helpful and knowledgeable staff.

Report a concern   July 19, 2026 — Rated 10 out of 10 by P.H. Julie's Cycles
What do you like about our products and services?

Professional, very knowledgeable and quick turnaround. Decently friendly team.

Report a concern   July 19, 2026 — Rated 10 out of 10 by L.C. Bikes of Inverness
What do you like about our products and services?

Lots of options and the staff were very helpful

Report a concern   July 19, 2026 — Rated 10 out of 10 by D.R. Alf Jones Cycles
What do you like about our products and services?

Great staff fantastic products

Report a concern   July 19, 2026 — Rated 10 out of 10 by J.H. Amped E-Motion Cycles Ltd
What do you like about our products and services?

Quality stock , friendly experienced staff

Report a concern   July 19, 2026 — Rated 10 out of 10 by O.A. Cycles UK Greenwich
What do you like about our products and services?

The kindness and amicability. The staff were incredibly helpful.

Report a concern   July 19, 2026 — Rated 10 out of 10 by Dean Linsdell Wheelbase Lake District
What do you like about our products and services?

The Whyte karve evo is an amazing bike and the staff went above and beyond to get everything right for me

Report a concern   July 19, 2026 — Rated 10 out of 10 by J.B. Veloline
What do you like about our products and services?

Service

Report a concern   July 19, 2026 — Rated 10 out of 10 by P.D.S. Trek Bicycle Poole
What do you like about our products and services?

I’m quite happy with the be bike and the service was great

Report a concern   July 19, 2026 — Rated 10 out of 10 by J.E. Mountain Mania Didcot
What do you like about our products and services?

Service was efficient and friendly

Report a concern   July 19, 2026 — Rated 10 out of 10 by Neil Jones Big Bear Bikes
What do you like about our products and services?

Wide range of top quality products and professional, knowledgeable, helpful staff.

Report a concern   July 18, 2026 — Rated 10 out of 10 by M.S. Cycles UK Chelmsford
What do you like about our products and services?

Very professional, friendly and helpful staff.

Report a concern   July 18, 2026 — Rated 10 out of 10 by A.W. The Cycle Studio - Redditch
What do you like about our products and services?

Easy access for me and help full

Report a concern   July 18, 2026 — Rated 10 out of 10 by S.H. Trek Bicycle St. Albans
What do you like about our products and services?

Superb customer service, friendly, efficient and excellent quality of work

Report a concern   July 18, 2026 — Rated 10 out of 10 by D.L. Cycle Centre Newcastle
What do you like about our products and services?

Email was very professional
Booking was easy
All staff friendly and went above and beyond to answer questions and help when possible
Great team

Report a concern   July 18, 2026 — Rated 10 out of 10 by K.P. Trek Bicycle Poole
What do you like about our products and services?

Truly excellent customer service from Vince and the team from the moment I walked in.

Non-pressured advice, a willingness to engage and respond to questions, and absolutely nothing too much effort. I was able to try a number of bikes for size and feel, and settled on something that was originally a little more than I intended to spend having satisfied myself that it was the right thing for me.

A very positive experience indeed!

Report a concern   July 18, 2026 — Rated 10 out of 10 by I.T. Ridgeway Cycles
What do you like about our products and services?

The guys in the shop

Report a concern   July 18, 2026 — Rated 10 out of 10 by J.M. Trek Bicycle Bristol
What do you like about our products and services?

Trek in Bristol has given me the most amazing service over the past year or two.
They go out of their way to come up with creative and inventive adaptations. They are expert at working on my recumbent trike. When they have an unusual problem to solve they are happy to research it to ensure that they get the best possible solution. I am a woman of 66 and have experienced being patronised, talked down to, ignored or not taken seriously by the young men in bike shops. At Trek they are completely different. They treat me as a respected human being, listen well and really consider my needs carefully. Also, they charge extremely reasonably for repairs or not at all.

Report a concern   July 18, 2026 — Rated 10 out of 10 by Mervin Neely Ridgeway Cycles
What do you like about our products and services?

Nice, friendly local bike shop. Helpful when I needed work done.


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