Customer Testimonials
Polite, professional, friendly, reasonably priced service
The product was useful and the service efficient and quick.
My Checkpoint SL6 is the.perfect do-it-all bike for me.
In addition, the staff at the Sheffield store are super friendly, super helpful and I always know my bike will be serviced correctly and on-time. Thank you to Mark, Conor and Jonno - keep up the great work!!!
very professional service. Friendly staff
Friendly, smart service with a personal touch. Range of bikes. Knowledge of specialist services. All round plus !
Excellent and knowledgeable staff with a very pleasant manner and extremely helpful. The store has a wide range of products on site and are very willing to order parts/ products in. They offer excellent value for money and provide advice and expertise going above and beyond.The maintenance department is extremely competent and very efficient. This is the best bike shop that I have ever had dealings with in a cycling career extending over 60 years and several counties and countries.
All the staff are super helpful and welcoming and give you great advice that's correct for you. No sales pitches or trying to sell more expensive products. Brilliant shop!
The gentlemen at the store were incredibly helpful with purchase suggestions and were able to complete my bicycle modifications in a timely manner.
Easy to deal with local to me and very knowledgeable staff
Great service - really helpful.
Each service I’ve had has been very good
Very fast turn around. Every member of the team I met was extremely helpful and had a can-do attitude.
We have a Santa Cruz, these guys have maintained it since owning, always providing a great a timely service, cannot fault the quality of work or pricing, would definitely recommend.
Excellent customer support provided whilst buying a new bike for my son, who has rapidly outgrown his last bike. Expert knowledge on which bike size and frame is suitable and likely to offer the best value for money and future growth potential.
Luke was very comprehensive in his explanations and ensured we had all information. No time pressure.
Brilliant service thank you
Very good personal advice. Great customer service.
found exactly what i wanted at a really good price. Prompt dispatch, and kept informed of the delivery progress. Would most definitely use again
Friendly helpful professional service
Very kind people and first class service.
Great staff and service👍
Needed a quick chain repair done on a Sunday and despite being busy they managed to fit us in..
Friendly and helpful staff 5☆
Great range of bikes always great service 👍🏻
Knowledge staff, great customer service, could not recommended them highly enough
Bikes of Inverness always provide great mechanical servicing and repairs at a reasonable price. Great job again. Thank you.
Extremely helpful and great bikes to choose from.
Bike service
Staff in the shop were very knowledgeable and helpful especially Dean and Adam in the Maidstone branch.
Loved the personal service, advice, explanations, balance re practicality/technology and cost. Great team all round and most importantly love the bike. Shop atmosphere fabulous and support technically is top notch.
Top service from the guys at Trek Shrewsbury 👌
Paul and the team are very helpful and it’s always a pleasant shopping experience.

Very helpful staff