Customer Testimonials
Service excellent.
From a riders point of view I love Trek products as they ride awesome. Bristol Trek is always 100 percent when it comes to service , advice and guidance . I ahve bought two bikes and will continue to do so
Easy
The honesty and knowledge......placed an order for a bike but the shop encountered problems with the supplier (not Rides doing) they were honest form day one and so offered an alternative bike....a Velduro Rogue and after a having a look and a chat it was felt this bike would be better suited to me than my original order. Bike was wrapped and ready in a few days and having spent the weekend on,it I can only say the bike is an absolute dream.....stable, soooo powerful but due to the nature of the avinox motor so customisable so u can dial the bike in to exactly how u want it to ride. All in all I'm so happy and can only recommend Rides in Wallingford for any of Ur biking needs.
Good range of products
Bike is running great after service
Friendly and knowledgeable staff.
Commitments to fostering a biking community and signposting of places to visit for biking activities.
Delighted to hear that bikes offered up for part exchange are not sold on but donated to biking centres for use by children who don’t have easy access to biking activities.
Great after sales care. I took my grand child’s bike back to the shop I bought it from to have the brakes mended. Not only did they carry out the repair free of charge but also gave the whole bike a look over, tightening bolts etc.
Excellent bike service. Everything clearly identified and done to a very good standard. The gentlemen who work there are very lovely and knowledgable. I would not hesitate to go back.
choice and friendly and knowledgeable staff
Good service
Best people
Parts ordered arrived quickly and at a good price.
Friendly helpful and efficient great range of bikes and accessories
Josh is very knowledgeable and helpful, a credit to mountain Mania. Very pleased with my new bike.
Very friendly staff, good service results and reasonable prices.
Very friendly,processional and helpful
Very friendly and great advice
Great service as usual, and always use quality parts. Had a level 2 service and bike came back looking like new,
Ordered an Ibis gravel bike from evo Cycles. They where very helpful and attentive during the buying process. Bike was delivered in under 2 weeks as it had to be imported from the USA. It arrived in a massive box, well packaged, with only minimal reassembly required. 10 out of 10...thanks fellas
Great bikes, great service
Excellent service with quick delivery.
Great service from friendly staff
Great personal attention from James who was very patient and succeeded in sorting my wife out with a great bike. He also took us through the basics as e-bikes are new to us. Had an event free inaugural ride the following day. Superb.
Good advice, free service
Lovely service
Always great friendly service
Great service in-store
Guaranteed to have the job completed to 100% satisfaction
Service without comparison.
They really do care about every single customer.
Always keen to help and without fail give us the advice and help we need.
Thanks chaps
Excellent service with attention to detail and superb interactions with the team.

Very friendly, and knowledgeable. I felt very confident with their approach. My bike wouldn't fit on the regular fit testing device, but Peter set up an equally effective method. Currently riding with the new set up, and finding there really is a noticeable difference in overall comfort. Very pleased to have at last, had a professional bike fit.