Customer Testimonials
Coed y Brenin is a world class venue well supported by Beics Brenin. The booking of the well prepared bikes we chose was simple, accurate and thorough. The guys had the bikes ready at collection, offered trail advice, and off we went with helmets and toolkit. Dropping them off after our 3 hours was just as simple. We will be back, and recommend others use the facilities for fear of missing out. Top score 👍👏
Great service and help and turn around
Excellent fast and efficient service from Mariana and the team at Bracknell Trek.
The man in the shop showed me around the bike and set it up for my weight and size.
Quality and service
I feel so much more confident now on my bike! The little tweaks, listening to what I want from a bike rather than just a sale! Will 100% recommend and return!
Good friendly service. Attended to my issue quickly.
Gave good advice. Local to me.
Very helpful and professional and knowledgeable
Very friendly, informative and friendly staff. They did an excellent job servicing my bike and gave me good advice after.
Very professional and knowledgeable staff, good range of quality bikes, chance to try them in the car park.
excellent after sales service.
We needed 2 new tyres and inner tubes both were changed within 24hrs and very reasonable
A very well stocked shop for all bikes, including a great range of accessories and very knowledgeable staff
Customer Service is exceptional.
Knowledgeable, helpful staff.
Not pushy' when browsing through store.
I have been a customer there " through bike to work schemes etc for years. Wouldn't dream of moving to another store.
Fantastic bike fit with Nas and fair prices for parts. Friendly staff and good coffee!
Excellent customer service for the last 25 years
Friendly local specialist who provides quality bikes. Always a trouble free experience making each visit a pleasure.
All of the team at the Chelmsford branch are friendly and knowledgable. They have a relaxed energy in the store allowing you to browse before supporting you as needed. I’m returning to cycling and a gentleman helped me source a helmet, fitted it and unboxed it for my ride home before setting the combination on my newly acquired bike lock. I like the unhurried service and the remake of products the shop offers. I will be upgrading my bike soon and will head straight to Cycles Uk at Riverside Chelmsford. Great service and support from the team there 🙂.
Great experience with my new bike, from ordering to the collection process. Great shop, loads of diverse stock. Highly recommended.
Always friendly, knowledgeable and helpful staff.
Ive only used you a handful of times since becoming a cyclist and to be honest I felt welcomed as a part of the County Cycle Family the moment I walked in the door.
Your staff are amazingly friendly, very knowledgeable and so relatable, nothing is too much for them weather it be for a minor tweak to the bike or just some advice they're more than happy to help.
There isn't that cooperate feel or sales and targets they are genuinely there to help you get the best out of your bike that they can with what they have available and that makes me want to support them and keep this business afloat so I can keep coming back for years to come.
Thank you Pete and your wonderful team
Great staff, very helpful and approachable. Replaced derailleur hanger quickly and indexed gears perfectly and ordered another hanger for a spare for me 👍
Excellent service and friendly staff!
Excellent professional and friendly customer service.
Friendly staff, good bikes, fantastic trails
All the staff are Very polite, helpful and very knowledgeable.They always provide a very quick, efficient and professional service. Cannot fault them in any way. I have reccomended bike chain ricci to a few people at work so far. And with the level of service I have always received from them, I will continue to highly recommend them to anyone. Very pleased.
Staff know their stuff and are always pleasant
Amazing product! Immaculate!!
Well informed through the very quick delivery.
Couldn't be happier or recommend more
Great service and repairs to my Trek Domane while I waited in the coffee shop a few steps away. Nice staff at Trek. So, It's a 5* experience at Trek Bristol.
Excellent service and honest advice
Great choice of bikes, very helpful and quick delivery. Brilliant service and would highly recommend