Customer Testimonials
Great service and technical expertise
Staff were very helpful and friendly.
Bike was reasonably priced
Staff in Gary cycles are very informative & the after sales service is top notch.
So so helpful, took a lot of time and care. Feeling a lot more confident that I can start to enjoy cycling again.
I've used Mike Vaughan's for at least 30 years, this time it's was my ebike, I wanted somewhere i could trust to get to the bottom of things, I now have my bike back and feel confident it is sorted,great service which kept me informed along the way good or bad news, Always looks after our RLSCC club members too!
Great service from people who care about their customers. From the moment you walk through the door they are there to help and are happy to share their experience and knowledge. A great team.
Helpful friendly advice
Amazing range of all things bike Bernie and the lads super helpful even if you have an unexpected problem!Chapeau
Quick and hassle free service
Excellent service today and always . I’m
A regular customer due to your staff always being really helpful.
The manager straight away helped me after I said I was coming in to have my inner tube looked at. Tried to fix it without having to opt for a new inner tube straight away. Really so pleased with service. Highly recommend
Good value and prompt delivery
Staff were informative about the bikes we were given and trails before we started
Very friendly and helpful staff. When I collected the bike they very kindly, without missing a beat, agreed to fit SPD pedals that I brought with me, as well as a bottle cage. Topping it off there was even a drinks fridge and so had a free drink while waiting. There’s a reason buying from a store and dealing with staff first hand makes perfect sense.
I hadn't bought a bike for 30 years, and didn't want to spend a huge amount of money. Was slightly nervous, thinking they'd only be interested in the big spenders, but I couldn't have been more wrong. Really helpful with all my daft questions and very friendly - highly recommend
Always had great service from them
Had a broken chain on my bike on holiday in Scotland phoned shop booked in and fixed within the hour fantastic experience cheers guys
First class service as always
Friendly and knowledgeable team, happy to help/offer advice and very reasonable prices.
I purchased a gravel bike (Trek Checkpoint 4 ALR) a couple of months ago and have ridden it over all sorts of rough terrain. It handles perfectly, and is fast on tarmac too. Very versatile bike ideal for bikepacking.
Very friendly and professional pre and post sales advice from the Cycle UK team at Chelmsford
Great bikes, nice location and helpful staff. Will come back again (been with these chaps for a few years now).
Excellent customer service from Race Right Cycles. Can't recommend them highly enough for bike servicing.
Guys in the shop were very knowledgeable. Could always answer my questions. Felt me feel at ease
Trek is the man of the moment!
Bought a new bike throughout the cycle to work scheme Nick and team an Beyond bikes were very helpful and friendly with going through the process, when collecting the bike and visiting the shop for the first time I was impressed with how the shop looked, very spacious and lots of very cool products to browse at and a decent range of bikes on display, Nick took the time to setup bike perfectly for me and it rides very nicely! Top notch friendly service that I highly recommend, many thanks.
Great service as usual.
Friendly, efficient and competent service.
Fantastic staff
The customer service was great. Very helpful and responsive.
Friendly and knowledgeable staff. Good prices. I didn't feel pressured into buying.
Always try and fit you in where possible and usual prompt service