Customer Testimonials

Great service as always, thanks guys

I have used the bike shop many times over the years and on my trip to Wales this time my dropper seat post cable broke, the guys in the shop took the bike in and got it fixed the same day to enable me to continue riding and enjoying the forest. Everything works great now, thank you very much.

Quick efficient service at a reasonable price.

Thanks again

Very helpful staff, manage to fit my bike in at such short notice, brilliant 👍🏻

Cycle Ops repaired an old ladies bike for me. Went for a ride yesterday all working well. The bike hadn’t been used for years!

Very friendly and happy to help

Amazing service and attentive staff especially the workshop team.
Great bunch of lads always happy to help and so knowledgeable.
Thanks will be back

Bora WTO wheels fully reconditioned. Thanks again gents. 😬

Great customer service. Able to get my bike in for a service w very quickly after calling for appointment. Bike fixed same day despite needing more than just a service. Friendly and helpful customer service and advice.

Prompt friendly service

Assembled and in perfect condition!

Fitting my job in as a drop in

I initially contacted Cookson Cycles to ask about the availability of the Amflow bikes. I spoke to a gent called Rick initially and at points through the transaction process. He was really helpful throughout, answered all of my questions and was friendly and knowledgable.

When I visited the store I was greeted by a gent called Ethan, he was a real credit to the company. Knowledgeable, down to earth and came across very passionate. Ethan answered all of my questions, set me off on a test ride and after purchasing the Amflow Carbon Pro, delivered the bike to my property. He helped me to register the bike and alter the suspension to my liking.

It’s the first time I’ve used Cookson Cycles but from my positive experience would certainly recommend to friends and family.

I am loving my new bike!

Thanks guys!
David.

Friendly, helpful, knowledgeable and efficient

Quick service, polite, reasonably priced.

Quick delivery and competitive pricing

Great knowledge about their products and services, coupled with genuine enthusiasm for cycling.

Helpful service good price quickly dispatched can't ask for much more 🙂

Transparency of process, update on what needed doing and excellent customer service

Another bike sent in and another fabulous result
Service good
Bike is immaculate, rides like a dream the personal have done wonders yet again.
Even tho it did take a little longer than expected.
But the attention to detail is great.
Only bike shop I go to in leeds

I was just enquiring about the Trek Rail and Ben Broome was very helpful so I bought my bike from you

Best there is & that a fact.

Extensive range of bikes and parts in stock. You can see what you’re buying which is rare these days.
Great service from Ben, from initial enquiry, order, through to delivery of my new bike. Very knowledgeable.

Great products! Great service! Great shop!! 👏👏👏

Good friendly service with plenty knowledge

Seem to know how to diagnose problems and fix them properly

It’s an efficient shop with helpful staff

Repairs performed quickly by helpful knowledgable staff

Always helpful and able to answer any questions you have

Great service and friendly staff.

Ben and the team were extremely supportive with the purchasing of the bike. They allowed me time to arrange the Cycle to work scheme as well as offering me meaning full advice on equipment and services.