Customer Testimonials
Informative, practical dealings, friendly and respectful
Friendly knowledgeable team. Helped with a minor fix for free and spotted a problem I’d missed!
Great park
The staff are always so friendly and helpful. You never feel like you are causing them too much trouble with any request.
Knowledge, competent and friendly.
Great location and excellent products in the showroom.
Excellent service. Very chatty and friendly and good value for chain and cassette replacement.
The service was absolutely brilliant! Spoke to someone on the phone to check stock for my order. They went and grabbed the item while I held and then had it dispatched within the hour ready for my trip next week! Will definitely be checking your guys stock for future purchases
Paul was very friendly, informative and professional. He explained everything to best allow me to make a choice on a new Ebike taking the time to physically show me the different models/options. He then had the bike ready for me to ride away in 30 minutes. I highly recommend Cycles UK Chelmsford. Thank you Paul.
Had what I needed at a decent price. Efficient and helpful staff.
Was in two minds as to whether to invest more in a higher quality bike vs the entry option. Friendly, knowledgeable people on hand to offer advice without rushing.
Quick bike set up and picked up next day - very good.
Thanks
Neil
great products and service
Reliable friendly and trustworthy service.
Efficient helpful service and very pleasant professional staff
Very polite, knowledgeable and helpful young gentleman keep me right on body fuel
Great customer service. Police and helpful.
Prompt friendly professional advice with no strings attached. Rear tyre replaced on my electric bike in minutes at very reasonable cost. Thank you Barry!
Very knowledgeable team and the service was incredibly prompt. Will definitely use again.
Excellent communication with your lake district store, best price by far.
Excellent work replacing a creaking bottom bracket on my old road bike.
Very efficient service. Excellent communication.
My bike fit with Martin was super helpful and knowledgeable. Very relaxed and made huge improvements.
Friendly and helpful service at all times by a well-informed team.
Friendly approachable staff.
Really helped out when I’d been knocked of my bike getting me back on the road again
Very helpful and good back up cover.
Friendly and helpful
Helpful and responsive to my problem. David solved it quickly and efficiently. Friendly team. Thank you for getting me sorted for my weekend away
I really appreciate the friendly and knowledgeable team at Richmond Cycles every time I visit
Quick and easy.
Have used these guys to work on my bikes, buy new bikes, for literally decades.
Always friendly, knowledgeable and helpful. Can’t fault them.
Great service with friendly and knowledgable technicians.