Customer Testimonials
Very friendly staff & always very helpful.
Friendly staff who communicate clearly about bike mechanical questions.
its a great local company where you can find people who as passionate about cycling and their products
Knowledgeable, friendly and efficient.
As a cyclist for most of my life, I’m impressed by the quality of my new carbon fibre gravel bike. It is the most joyful bike to ride.
Very friendly, helpful, understanding and engaging staff.
Great price,quality product, excellent delivery
The knowledgeable and helpful staff friendly vibe and overall good service
Choice
Quality
Availability
Had what I was looking for, delivered in a few days.
Very good advice, took a lot of time to understand my needs and provide a variety of potential solutions. The result is perfect so far.
Great staff
Excellent service. I was given very good advise about the type of electric bike that would be best for me and a thorough overview of the different features on the bike once I had purchased it.
Really fast responses through email from Scott. Excellent customer service and really friendly in the shop. Thank you! 10/10
Expert help and kept me up to date with my eMTB repair.
Friendly staff, sound advice and helpful service. If friends ask where to get bikes / equipment / service, I send them to the Cycle Centre
I recently purchased a Whyte ELyte from Wheelbase. They couldn’t have been more helpful with my enquiry and questions. Delivered the bike on the day requested which was very well packaged. I always enjoy dropping into their stores when I’m away riding.
Very knowledgeable and friendly staff. Work carried out ahead of schedule and high quality.
Good service
friendly. efficient. honest. cost effective and regular customer
discount.
Brilliant service, and very reasonably priced.
I had an electric bike that had stopped working. I knew the motor and computer on the handle bar both worked fine as I could swap them over to another bike to check. Any way Liam managed to find the culprit ( wire misplaced in the controller). highly recommend !!!
Highly recommend
Excellent service
The service at wheelbase is second to none, Got my new bike from here set everything up, very knowledgeable and friendly staff, couldn't do enough for me, highly recommended, thanks again lads my new go to bike shop
Ordering non stock item was easy and received very quickly. James and Jordan both very helpful, knowledgeable and enthusiastic. Will not hesitate to revisit in the future.
prompt and good communication
Great service. Explained everything. Kept me informed during the process.
Very helpful/friendly staff, shop is very pleasant to walk into. Always have what your looking for.
Lots of items to choose from in stock. Friendly guys at the front desk.
good customer service, I phoned concerning a fault and was asked to bring the bike in to be fixed whilst I waited