Customer Testimonials
the staff are very helpful and knowledgeable. Had great service to my Bosch system. I will come back, already recommended my friend to have his Bosch system checked over at Skinnergate
I ordered bone conducting headphones via the website which was very easy to use. They arrived within two days very well packed and in the manufacturer’s original sealed box. Excellent service! They were bought as a gift for my daughter so haven’t tried them yet but I’m pretty confident they will work fine….
Excellent service and unbelievable quick shipping.
Great team, very knowledgeable, and friendly
I was offered cycle to work scheme by my employer, and decided to take it up as an aid to getting fitter. Being new to cycling, except as a child i didn't know what was best for me. Mark at the Lancaster shop put me at ease and explained everything, right down to accessories such as helmet and bike lock.
I would highly recommend Edge Cycleworks of Lancaster.
Friendly, knowledgeable, prompt service
Work always carried out to a high standard and as requested
Nice people, good advice, very quick work, bike fixed! Thank you!
Extremely friendly and informative staff. Well priced, too!
Nice people, very professional and always available for assistance
service is always very quick & easy, staff are knowledgeable & friendly
Great service as usual from the Ridgeway Cycles team
We had a great day mountain biking in Coed y Brenin on e-bikes and mountain bikes from Beics Brenin.
The bikes were in excellent working order and ideally suited to the trails.
Beautiful scenery made for a truly memorable day, which could only have been improved if the cafe was still open.
The product had everything required and the customer service was excellent
it's like having a new bike again
(apart from all the scratches)
Personal service! HFTH remember who I am, what I ride and how far I have to drive to see them! It’s like they love my bike as much as I do..
The products are high end at an affordable price with great no pressured sales.
Excellent Service.
Very helpful.
Always great service, clear communication regarding what work is recommended on my bike (for service). Lovely staff and great turn around times.
Very helpful and fixed the headstock bearings
Friendly, professional, and the work was done on the spot.
Friendly and local.
At cycle uk the staff are brilliant they greet you with a smile 😃 and are very polite and helpful and will sort out your problem and put your mind at rest, And there prices are very reasonable
Great service and friendly team.
HFTH is always my first choice...
Friendly, professional service
Very responsive and helpful young man who took my call was polite and helpful managed to get my bike sorted at short notice. Explained costs implicated before major repair so I could make informed choices about what to do.
Thank you.
David and crew is just great with any issues with my bike or any queries. Things get done in a great timely manner
Very good selection of bikes and exceptionally helpful staff
Very professional response to my disappointment to hear the chain had lasted such a short time. Appreciated the after sales advice to extend the life of the new chain though would have appreciated this more had I been informed at the point of sale. Delighted with the same day service though would have appreciated a more accurate estimation of time.
Ian was extremely helpful when my electric bike broke on a part that is very unusual to break, he helped me source the part and got it fitted once it was purchased, brilliant efficient service
Ciaran was excellent and he is very knowledgeable on all the bikes. I would highly recommend him.