Customer Testimonials
A great way to try a bike I’m looking to buy one. The event was well organised and easy to complete the process and have a good trial on a bike.
Everything basically.
Ive not had a bad experience yet in store,
Everything has been so easy from buying the bike, to servicing the bike, to getting repairs and upgraded parts fitted.
Honest, reliable and knowledgeable, with more than fair pricing what more could I ask for
There friendly manner and excellent knowledge of all things cycling..
The staff are super knowledgeable & always happy to help
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Always a great job done, excellent service, wouldn’t be happy with anyone else looking after my bike.
Can always call on them for help and advice, about anything cycling related.
Always vey helpful and knowledgeable staff at
First name removed in the maidstone branch was very helpful
It’s the professionalism and the advice given to get the best outcome for the customer.
As alway good friendly service
Thanks
Great service - they know what they are doing. Very friendly very good expirience buying my bike from The Edge.
Friendly and knowledgeable and happy to help even allowed me to take my dog in store while they helped me out 👍
Knowledgable, helpful and efficient.
Very friendly and helpful staff in the Ilkley branch.
Very helpful staff from the warehouse in the Cumbria branch.
The bike I liked was reasonably priced. Ian from the Chelmsford branch took time to answer my questions, and provided advice to take care of my bike in future. Overall very satisfied by my experience
Great service, the technician called to discuss the repairs/ service etc and was honest and informed me of any extra work that would be needed.
The work was to the highest standard and the whole experience was perfect.
Very helpful and kind staff would recommend cycle house for all cycling needs as they are very noligeble and do anything to help.prices for servicing is great thanks.First name removed
Friendly, efficient and honest (took bike in for service, unlike other times I've been to other stores told me that all parts had significant miles left rather than up selling chains and break pads etc). Would highly recommend
The entire team are exceptional, superb knowledge combined with fantastic customer service.
Staff were excellent, very helpful and thorough. Explained everything to my son about caring for his bike.
Helpful staff. Walk-in access for servicing bike - no need to book. Regular updates on progress of service.
Super friendly and helpful staff.
This is the 1st bike in 14 years, that hasn't been an Internet direct order, and the 1st bike I've physically collected from a shop since 2012.
It was very refreshing to have it all built up and set up for me, and the staff spent ample time guiding me through its various features.
I would highly recommend them and their store, which carries a huge range of bikes and accessories to suit all aspects of cycling.
I love this bike shop. Great servicing and brilliant staff.
ONCE AGAIN FABULOUS SERVICE AND GREAT JOB FROM SADDLE SAFARI.SPECIAL THANKS TO ALL ESPECIALLY JONNIE, DAN AND CHARLIE.
CANNOT RECOMMEND HIGHLY ENOUGH.
ALWAYS GREAT SERVICE WITH A SMILE, ALWAYS KEPT FULLY INFORMED OF WHAT IS GOING ON WITH YOUR BIKE.
WOULD NOT GO ANYWHERE ELSE.
THANK YOU SO MUCH
I purchased my Grandson’s mountain bike from Cycles UK Maidstone, I’ve also been back a number of times for repairs and accessories. The team are always so helpful, friendly, professional and very knowledgable. I will be purchasing his next bike from them and definitely recommend. I wouldn’t go anywhere else.
Great bikes and accessories, knowledgeable staff
The staff are always friendly and helpful. But I must be getting old as I pade more for my fox full face than I did for my first proper mtb.
Very friendly and helpful customer service, a wide range of products with good availability and knowledgeable staff. A lovely place to shop for all things bike!
Friendly staff
Excellent e-bike hire service, knowledgable staff with good advice on comparing bike types.