Customer Testimonials
Great bikes
Excellent service
Been using and recommending you for years. Service always impeccable.
Paul was very helpful and knowledgeable in helping me choose the best bike available on my cycle2work scheme. I’m very happy with the price and quality of my purchase of the Wilier Garda with 5 year frame warranty included. I’d recommend Cycles UK to anyone looking to purchase a quality bike.
Hi,
I called in to ask for some general advice about handlebar risers & tyre choice , the young man was very helpful & showed me what they had in terms of handlebars so I got a reasonable idea as to what to look for , he spoke to the mechanic whom he said had more experience , he came and spent a huge amount of time of time looking online for me & sent me the link for a specific handlebar as they don’t sell that one …. Yet !
He then went through the tyre choices for the riding that I do that would give me what I needed,
There was no pressure for me to buy anything “that would just do “
He found me the ideal choice .
Talk about Beyond Bikes . Talk about Beyond Service !!!!
I can’t recommend them highly enough, in fact I recommended them to someone the very same day , he will be paying them a visit soon .
I will be buying everything I need for my bike from them in future.
Super helpful staff
Great service and advice.
Got registered and was on the bike in 15 minutes.
A really enjoyable 10 mile ride from Ouseburn down to Tynemouth.
Perfect morning with my 9 yr old son
Very welcoming, polite and very knowledgeable.
Great service helpful fixed problem 2 days early
Bought 4 bike off Wheelworx in Fonthill. Very good service and plenty bikes to choose from. Highly recommend.
Great service with a smile. Thank you.
Excellent service
I have now bought six bicycles from John Atkins. I like the staff, friendly, helpful and knowledgeable.
I visited the shop on a busy Saturday morning whilst on an event in the local area . The service was very prompt and informative, the shop was well stocked and both the mechanic (Carl) and the shop manager or owner were helpful and gave me lots of advice as well as changing my break pads whilst I waited so I could continue riding.
I would definitely recommend the shop and would return if I am ever in the area again .
Thank you
GREAT PRODUCTS TOP OF THE RANGE ,QUALITY.
Good product good service
Great service from experts.
We the staff there are ready nice
Great bikes and always excellent service.
Friendly, knowledgeable and very helpful staff. Purchase experience under the Cycle to Work scheme was an easy smooth process.
Just purchased new road bike shoes, excellent advice and service as usual.
Friendly and efficient staff and really quick service. Thanks
Staff are super friendly and helpful.
Excellent Service from Cookson Cycles
I have recently purchased a new Trek FX Sport SL 6 from Cookson Cycles and couldn't be happier with both the bike and the service I received.
The team were friendly, knowledgeable, and extremely helpful throughout the whole process. They took the time to answer my questions, provide advice, and ensure I chose the right bike for my needs.
The Trek FX Sport SL 6 is a fantastic bike, and the customer service from Cookson Cycles matched the quality of the product. The whole purchasing experience was smooth, professional, and enjoyable from start to finish.
I would highly recommend Cookson Cycles to anyone looking for a new bike or expert advice. Excellent products, excellent service, and a great customer experience.
Thank you to everyone at Cookson Cycles! 🚴♂️👏
The quality
Excellent knowledge on new bikes and great work carried out on all my bikes, from servicing to repairs.
Friendly staff, great service and great selection of different sizes of kids bikes!
The staff at Nevis Cycles are very helpful and friendly and nothing is a bother to them. We are very lucky to have them, for both us locals, and also any visitors! Five PLUS stars, if I could give them out!!
Lots of variety and most of all great team of people with helpful advice
Great customer service and quick turnaround thanks guys.
Phil has been absolutely incredible with my bike fit. I've been having lots of issues with my bike and Phil has taken the time to understand and fine tune. I would highly recommend. It is the best bike fit I have ever had.