Customer Testimonials
Friendly and always happy to help
Great choice of quality products and value. Staff very knowledgeable, professional and friendly. Great service !
Sound staff, practical advice quality bikes.
Great products, and very friendly and helpful staff in the Bicester store.
Really good service and very helpful, I used my cycle to work voucher and found the whole process fantastic.
Staff are very chatty and pleasant to deal with as well as being knowledgeable and informative
Friendly efficient service. Excellent product
Brilliant service lovely to deal with would definitely recommend
Quick, prompt delivery. Highly recommended.
Great communication from the staff at Wheelbase. Flexible and responsive.
Superb packaging of bike when dispatched
Trek Shrewsbury are always super helpful and friendly. Was served by will today always smiling and ready to help.
Matt
Very knowledgeable. Had an issue with an e-bike which I had not purchased through them. They ran it through their diagnostic equipment and fully explained the results.
Great products and reasonable prices
Excellent professional service and advice at all times from a friendly family business.
The staff are very professional and helpful
Friendly and very helpful staff, prepared to give time and attention to customers, making a big effort to help. This is the sort of business I want to support to ensure they can keep giving this level of service.
Always friendly and helpful
Excellent service and knowledgeable staff.. Shimano no longer make the R8050 Ultegra Di2 11-Speed Front Derailleur but Cycle Technology managed to source one and I am now back on the road.
Convenient location, spacious shop, friendly staff, availability to conduct puncture repair on spec in good time at fair price
I bought a Giant Defy on Cyclescheme over the phone from Rich on a Saturday, with a £100 deposit to secure the bike while I waited for the scheme certificate to arrive on the Monday. The bike was delivered by courier on Wednesday. Excellent service throughout.
Well priced bikes, excellent repair service, really efficient.
Mikes were able to repair my broken spoke and realign the wheel within 24 hrs.
I had a warranty issue with one of my lights. The team (Edwin) was amazing looking for solutions and helping me resolve the matter effectively and with the right level of level of attention and care. Thank you team Trek Battersea and will see you again soon in one of my bike future services.
Forge1860 is not just a cycle shop it’s a shop steeped in family history selling some of the finest frame sets to full bike builds you’ll ever see
Backed by endless knowledge the family owners and staff have to help you find the bike build you desire and also offering precision bike fit to make sure all is aligned
Offering frames that have been designed in house
Where you’ll find nowhere else but at forge1860
A full maintenance workshop is on hand to keep the wheels turning and refreshments while you wait or browse the shop
Your not just stepping into a bike shop your stepping into a world of cycling at forge1860
Great service
Great experience. Positive, great communications and looking forward advice. Good value so happy to recommend.
Used since acquiring the bike and Ive received the best service and value from Wheelbase when measured against others.
Friendly and knowledgeable
Great service and communication
Taken my bike for a service/repairs, all done the same day very pleased with service and price , they really know there stuff , really professional and caring staff

The customer service was great. Can't thank them enough for helping us get our daughters first bike.