Customer Testimonials
Excellent service from Cycology. The team were friendly, knowledgeable, and made the whole bike-buying process straightforward and enjoyable. I’m really pleased with my new bike and the advice provided throughout. Great customer service, good communication, and a smooth experience from start to finish. Highly recommended!
Fantastic servicing Amy always does a great job. Let’s me know what needs doing or will need doing in the future. Won’t use anyone else now.
Just a great local bike shop.
Although its a serious high end bike shop, they do carry out services for electric bikes and its very handy for me locally, and thats in spite of the stigma attached to electric bikes from the lycra brigade!
My husband and son were both looking for new bikes and from day one Mike has been extremely helpful. A few test rides and visits later they were both ready. The process was so easy- bought then bikes online then had a phonecall discussing our requirements (we wanted current Matt Jones handlebars keeping as they were a birthday gift) and nothing was too much trouble. One more trip to take the bars, plus select pedals and grips and then a final pick up. Both disappeared out last night to take them for their first run and I could see the grins on their faces as they rode past. Priceless.
Very quick, helpful and efficient service. Thank you.
Knowledgeable and helpful.
friendly staff, very quick turnround on a software fault on my Bosch equipped ebike
Service was perfect, I had Graham help me out picking a bike and he made sure I wasn’t over spending and got the bike that was right for me. All the staff were very welcoming and friendly
Cheltenham Cycles is a friendly, expert and professional cycle shop. They always do an excellent and speedy repair job.
Excellent
Friendly & efficient
Friendly service
Fantastic service throughout the years.
Always happy to help and go the extra mile
Here I met very nice and friendly guys who know their business and quickly helped me.
We were met with kind and very helpful staff in the shop in Mullingar. Got to try out a few bikes on the greenway which helped us decide which two bikes to purchase. Have already recommended your shop to family and friends, Sincerely,
Name removed
Staff was helpful and made sure that the part I was after was compatible with my wheel.
I really like professionalism, the quality of bikes and service. Evething is checked perfectly. Sells person very professional, gives lots of advices. Very informative as well
I had a problem with a new Trek I bought from a London bike shop. Trek Bramhall were very helpful and did a thorough job looking at the bike under warranty. Mike was brilliant explaining what he'd done and very helpful. Highly recommend.
efficient and clear
Honestly the most professional shipping and packaging ever for a tiny cheap part
Very friendly and knowledgeable staff. Promises made by staff were acted upon as suggested.
I found Iain to be incredibly helpful especially as I arrived not knowing what I wanted. He put me at ease straight away and allowed me to try different sizes and set ups.
On pick up he was still happy to change the set up and explained everything simply.
Great service.
These guy's give the best service I have ever received in a bike shop, don't go any where else.
I receive a call as soon as there was a potential issue with the availability of the product I ordered which was very helpful however I eventually received my order as expected! Many Thanks!!
Fast Delivery
Friendly Service. Ciarron is very pleasant to deal with.
The staff in store are extremely helpful and provide great advice when asked questions about products in the store.
Excellent service as always, staff are very friendly.
Love the brand, the team in Milton Keynes go above and beyond, I travel over an hour and a half just to use you guys. My daughter is getting into MTB as well and her bike WILL be a Trek.
I like the permanent discount following a single bike purchase.
I like the kind and knowledgeable staff.
I like that the staff will always stop what they are doing to greet and help customers
I like the local feel