UK

Customer Testimonials

Report a concern   April 15, 2026 — Rated 10 out of 10 by Mark Mcleavery Cycle-Ops
What do you like about our products and services?

Great bike servicing, friendly and super knowledgeable. I have asked for advice such as tubeless tyres and cassette sizes and the advice is very trustworthy. I take all my bike here and recommend to my cycle club
Mark

Report a concern   April 15, 2026 — Rated 10 out of 10 by C.J. Beics Brenin
What do you like about our products and services?

Super easy to book and collect bike hire and trails are well marked.

Report a concern   April 15, 2026 — Rated 10 out of 10 by M.S. Head For The Hills
What do you like about our products and services?

Very friendly and very knowledgeable staff who go the extra mile to help customers

Report a concern   April 15, 2026 — Rated 9 out of 10 by J.H. Cycles UK Canterbury
What do you like about our products and services?

Very good except on delivery of the bike there was no charger for which I have to wait until Thursday.

Report a concern   April 15, 2026 — Rated 10 out of 10 by D.M. Wildside Cycles
What do you like about our products and services?

A great range of products and a very friendly and helpful service.

Report a concern   April 15, 2026 — Rated 10 out of 10 by J.C. Revolve Bike Shop
What do you like about our products and services?

Best team in the business

Report a concern   April 15, 2026 — Rated 10 out of 10 by S.G. CycleWorld Guernsey
What do you like about our products and services?

Quick and efficient service very polite staff and good communication

Report a concern   April 15, 2026 — Rated 10 out of 10 by Sasha Newsome Forge 1860
What do you like about our products and services?

Very professional service, no detail left behind and you definitely get your money’s worth. All round a great experience for my bike fit

Report a concern   April 15, 2026 — Rated 10 out of 10 by P.M. Head For The Hills
What do you like about our products and services?

Friendly, useful advice

Report a concern   April 15, 2026 — Rated 10 out of 10 by J.J. Mike Vaughan Ltd
What do you like about our products and services?

Knowledgable staff - easy to get to

Report a concern   April 15, 2026 — Rated 10 out of 10 by P.G. Head For The Hills
What do you like about our products and services?

Really friendly and helpful staff who go out of their way to help you

Report a concern   April 15, 2026 — Rated 10 out of 10 by Chris Ward Cycle Technology
What do you like about our products and services?

Had a problem with my Trek carbon mtb wheels, so I took them into Cycle Technology. They usually have a 2yr replacement warranty and after that it's discounted repairs i think. Anyway, photos were taken of my wheels and sent off to Trek. Within a week a brand new replacement carbon wheelset had arrived, and all down to Cycle Technology. Absolutely chuffed to bits with the result, and shows great after care.
Thank you Cycle Technology, 👌🏻

Report a concern   April 15, 2026 — Rated 10 out of 10 by Craig Williams County Cycles Ltd
What do you like about our products and services?

Fantastic service from the team, as always. Myself and the family are always made to feel welcome and the bikes that I buy are always set up exactly how I like. Nothing beats that feeling of walking into a local bike shop, chatting about the bikes etc and knowing that help is always there when you need it.
Thanks again guys.

Report a concern   April 15, 2026 — Rated 10 out of 10 by David Hedley Peddlers Cycles
What do you like about our products and services?

Great family run business, providing excellent service.

Report a concern   April 14, 2026 — Rated 9 out of 10 by Brian Rigby The Edge Cycleworks
What do you like about our products and services?

The people. Very friendly, personable, honest and knowledgeable

Report a concern   April 14, 2026 — Rated 10 out of 10 by byron ng Trek Bicycle Milton Keynes
What do you like about our products and services?

I had an absolute 20/10 experience at Trek Bicycle Milton Keynes. I am beyond impressed and incredibly happy with my new bike!
Chris was exceptionally patient throughout the entire process. He took the time to explain the detailed pros and cons of the Checkpoint, Checkpoint+, and the new Checkout, helping me navigate the options to decide exactly which bike fit my needs and riding style the most. We even went on a test ride together, which was a huge help in making my final decision.
What really blew me away was the level of care, after our test ride, Chris actually went to the store next door to get me ice and water. That kind of effort is rare and so appreciated!
He didn't just stop at the bike; he guided me on which accessories to get, taught me the proper way to carry and load the bike into my car, and even invited me to join the Trek cycling meetups.
The rest of the staff were also very friendly and welcoming, making the whole environment great to be in. I got exactly what I wanted and felt supported every step of the way. I genuinely recommend this store and Chris to anyone looking for a bike!

Report a concern   April 14, 2026 — Rated 10 out of 10 by J.C. Gary's Cycles
What do you like about our products and services?

Awesome service

Report a concern   April 14, 2026 — Rated 10 out of 10 by J.M. Cycles UK Leigh-on-Sea
What do you like about our products and services?

Rod was extremely friendly and helpful this morning when I brought my wife’s bike in for attention. He offered to fix it within the hour!
Problem resolved and bike collected with a recommendation it be serviced soon. Now booked in for domestic love and attention

Report a concern   April 14, 2026 — Rated 10 out of 10 by L.J.V. Bikeology Wheelworx Naas
What do you like about our products and services?

Repairs and bike services are excellent. People from the shop are nice to talk to.

Report a concern   April 14, 2026 — Rated 10 out of 10 by E.M. Bikes of Inverness
What do you like about our products and services?

Very friendly and efficient team and service provided.

Report a concern   April 14, 2026 — Rated 9 out of 10 by A.L. Cycle Centre Newcastle
What do you like about our products and services?

Very helpful and not pushy on sales.

Report a concern   April 14, 2026 — Rated 10 out of 10 by S.G. Trek Bicycle Poole
What do you like about our products and services?

Extremely good service from the friendly guys in here. Very knowledgeable and helpful. Most importantly not pushy and trying to get you to buy the next model up when you don’t need or so many accessories you end up spending twice as much as you wanted.

I bought my bike on the cycle to work scheme and the whole process at the shop was very smooth.

Will be getting all my bikes serviced here from now and will pop back for any extras I may need.

Report a concern   April 14, 2026 — Rated 10 out of 10 by B.T. Bikes of Inverness
What do you like about our products and services?

Excellent advice and service

Report a concern   April 14, 2026 — Rated 10 out of 10 by Phillip Prior Wheelbase Ilkley - West Yorkshire
What do you like about our products and services?

Friendly helpful staff, easily contacted by phone.
Quality products, hight recommended.

Report a concern   April 14, 2026 — Rated 10 out of 10 by Ben Sedgwick Wheelbase Lake District
What do you like about our products and services?

Amazingly well packaged, very clear communication. Only problem I had was that I couldn’t add a different delivery address but all it took was one email and it was sorted. Highly recommended

Report a concern   April 14, 2026 — Rated 10 out of 10 by Timothy Nicholas Rees Wheelbase North East
What do you like about our products and services?

Friendly, helpful, reasonably priced and do what they are asked to do. Also only a few miles from where I live.

Report a concern   April 14, 2026 — Rated 9 out of 10 by C.D. eBike Centre
What do you like about our products and services?

Always friendly and professional

Report a concern   April 14, 2026 — Rated 10 out of 10 by Daniel Oconnell Runway Cycling Ltd
What do you like about our products and services?

Great customer support, I’m on my third bike from this awesome company and team who always support my passion for cycling and the occasional fix when needed!

Report a concern   April 14, 2026 — Rated 10 out of 10 by J.P. Trek Bicycle Bramhall
What do you like about our products and services?

Part came damaged but the response was very quick and the part replaced great service

Report a concern   April 14, 2026 — Rated 10 out of 10 by Kiernan Easton Trek Bicycle Sheffield Fox Valley
What do you like about our products and services?

Service was first class - order made, a phone call from you guys to check the order. Posted and delivered within 36 hours - first class


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